Keystone Technologies

• The Inside Sales Support Associate position works closely with the Distributor Sales Team to drive sales and maintain crucial relationships with the internal team, external sales representatives, and customers. • This position is responsible for safeguarding the customer experience and promoting Keystone's Light Made Easy promise. • Sales analysis: analyze customer sales data to identify sales trends and opportunities with management • Outbound Phone Sales: initiating sales opportunities with both existing customers and new customers via both outbound cold calling and in-bound calls • Price Quoting Management: managing new price requests and working within CRM (Customer Relationship Management) software system to maintain clean records of all customer information and pricing • Serve as liaison between our Sales Agencies, Distributors & Territory Managers • Answer questions via email or phone regarding existing orders in a timely manner • Follow up on sample requests and new quotes in a timely manner consistent with Keystone policies • Check availability on orders and stock and communicate to customers and internal stakeholders in a timely manner • Cross-reference other manufacturers part numbers to Keystone products, ensuring accurate product matching while supporting customers and sales team with equivalent solutions

• analyze customer sales data to identify sales trends and opportunities with management • initiating sales opportunities with both existing customers and new customers via both outbound cold calling and in-bound calls • managing new price requests and working within CRM (Customer Relationship Management) software system to maintain clean records of all customer information and pricing • Answer questions via email or phone regarding existing orders in a timely manner • Follow up on sample requests and new quotes in a timely manner consistent with Keystone policies • Check availability on orders and stock and communicate to customers and internal stakeholders in a timely manner • Cross-reference other manufacturers part numbers to Keystone products, ensuring accurate product matching while supporting customers and sales team with equivalent solutions

• Providing sales training to Sales Agencies and Distributor customers on the benefits of Keystone and our products • Developing long-term oriented relationships with specifiers, customers, sales agents, and end-users through exceptional customer service in order to drive demand for our products • Overseeing and managing the performance of independent sales agencies, ensuring they meet company goals and performance standards • Developing sales plans, in conjunction with sales agencies and department leadership, on how to best service the designated territories • Analyzing sales trends to identify opportunities and developing strategy with sales agents to capture opportunities • Becoming a market expert with respect to Keystone's and competitor products, pricing, trends, etc. and report findings to team management • Traveling to each market to call on distributors, specifiers, and end-users and to keep sales agents updated with all relevant information • Maintaining contact with existing customers for potential ongoing orders • Developing and managing contact information to keep decision-makers current • Displaying and attending trade shows • Cold calling to develop new business • Working closely with your Inside Sales contact on current and future opportunities • Advising product team on market trends

• The Distributor Territory Manager works with the Distributor Sales team to manage their assigned territory (Arizona, Las Vegas, NV, New Mexico, Durando, CO, and El Paso, TX) and drive product demand while maintaining Keystone's Light Made Easy promise. • This position is responsible for working with sales agencies, distributor customers, and contractors to educate them on our products, oversee performance, and develop long-term relationships with customers, sales agents, and end-users. • Providing sales training to Sales Agencies and Distributor customers on the benefits of Keystone and our products • Developing long-term oriented relationships with specifiers, customers, sales agents, and end-users through exceptional customer service in order to drive demand for our products • Overseeing and managing the performance of independent sales agencies, ensuring they meet company goals and performance standards • Developing sales plans, in conjunction with sales agencies and department leadership, on how to best service the designated territories • Analyzing sales trends to identify opportunities and developing strategy with sales agents to capture opportunities • Becoming a market expert with respect to Keystone's and competitor products, pricing, trends, etc. and report findings to team management • Traveling to each market to call on distributors, specifiers, and end-users and to keep sales agents updated with all relevant information • Maintaining contact with existing customers for potential ongoing orders • Developing and managing contact information to keep decision-makers current • Displaying and attending trade shows • Cold calling to develop new business • Working closely with your Inside Sales contact on current and future opportunities • Advising product team on market trends

• Providing sales training to Sales Agencies and Distributor customers on the benefits of Keystone and our products • Developing long-term oriented relationships with specifiers, customers, sales agents, and end-users through exceptional customer service in order to drive demand for our products • Overseeing and managing the performance of independent sales agencies, ensuring they meet company goals and performance standards • Developing sales plans, in conjunction with sales agencies and department leadership, on how to best service the designated territories • Analyzing sales trends to identify opportunities and developing strategy with sales agents to capture opportunities • Becoming a market expert with respect to Keystone's and competitor products, pricing, trends, etc. and report findings to team management • Traveling to each market to call on distributors, specifiers, and end-users and to keep sales agents updated with all relevant information • Maintaining contact with existing customers for potential ongoing orders • Developing and managing contact information to keep decision-makers current • Displaying and attending trade shows • Cold calling to develop new business • Working closely with your Inside Sales contact on current and future opportunities • Advising product team on market trends

• Manage existing and prospective relationships with ESCO and Lighting contractor partners while building project opportunities • Coordinate with Keystone Distribution Channel for optimized partnerships to facilitate ESCO projects • Quote and set price levels for both Distributor and ESCO/Lighting Contractor partners • Collaborate with the ESCO team on project allocations and stock levels to support on-going and future projects • Participate in trade shows, client meetings, and entertaining partners at any number of events • Present and update ESCO/Lighting Contractor partners with Keystone existing and new products • Conduct market research of the industry space to position Keystone for growth

• Manage existing and prospective relationships with ESCO and Lighting contractor partners while building project opportunities • Coordinate with Keystone Distribution Channel for optimized partnerships to facilitate ESCO projects • Quote and set price levels for both Distributor and ESCO/Lighting Contractor partners • Collaborate with the ESCO team on project allocations and stock levels to support on-going and future projects • Participate in trade shows, client meetings, and entertaining partners at any number of events • Present and update ESCO/Lighting Contractor partners with Keystone existing and new products • Conduct market research of the industry space to position Keystone for growth

• Manage existing and prospective relationships with ESCO and Lighting contractor partners while building project opportunities • Coordinate with Keystone Distribution Channel for optimized partnerships to facilitate ESCO projects • Quote and set price levels for both Distributor and ESCO/Lighting Contractor partners • Collaborate with the ESCO team on project allocations and stock levels to support on-going and future projects • Participate in trade shows, client meetings, and entertaining partners at any number of events • Present and update ESCO/Lighting Contractor partners with Keystone existing and new products • Conduct market research of the industry space to position Keystone for growth

• Sales analysis: analyze customer sales data to identify sales trends and opportunities with management • Outbound Phone Sales: initiating sales opportunities with both existing customers and new customers via both outbound cold calling and in-bound calls • Price Quoting Management: managing new price requests and working within CRM (Customer Relationship Management) software system to maintain clean records of all customer information and pricing • Serve as liaison between our Sales Agencies, Distributors & Territory Managers • Answer questions via email or phone regarding existing orders in a timely manner • Follow up on sample requests and new quotes in a timely manner consistent with Keystone policies • Check availability on orders and stock and communicate to customers and internal stakeholders in a timely manner • Cross-reference other manufacturers part numbers to Keystone products, ensuring accurate product matching while supporting customers and sales team with equivalent solutions

• Sales analysis: analyze customer sales data to identify sales trends and opportunities with management • Outbound Phone Sales: initiating sales opportunities with both existing customers and new customers via both outbound cold calling and in-bound calls • Price Quoting Management: managing new price requests and working within CRM (Customer Relationship Management) software system to maintain clean records of all customer information and pricing • Serve as liaison between our Sales Agencies, Distributors & Territory Managers • Answer questions via email or phone regarding existing orders in a timely manner • Follow up on sample requests and new quotes in a timely manner consistent with Keystone policies • Check availability on orders and stock and communicate to customers and internal stakeholders in a timely manner • Cross-reference other manufacturers part numbers to Keystone products, ensuring accurate product matching while supporting customers and sales team with equivalent solutions