Title: Technical Lab Specialist South Texas Location: Corpus Christi United States Job Description: Requisition number: 2360259 Job category: Medical & Clinical Operations Primary location: Corpus Christi, TX Additional locations: Rio Grande City, Texas | Hidalgo, Illinois | Harlingen, Texas | Mcallen, Texas Overtime status: Exempt Travel: Yes, 25 % of the Time Explore opportunities with WellMed, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will be part of a team who shares your passion for helping people achieve improved health outcomes. Explore rewarding opportunities for physicians, clinical staff and non-patient-facing roles. Join us and discover the meaning behind Caring. Connecting. Growing together. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: - Analyze and interpret data input into laboratory section of Practice Health and Safety Assessments (PHSA) and develop action plans to mitigate issues in meeting standard - Develop and update operational instruction and guidance with CLIA application and renewal process for WellMed owned clinics and collaborate with acquisitions and integrations teams to align practices - Develop and update CLIA certificate management information, tracking resources for accurate and timely submission to meet regulatory standards and meet clinic needs - Monitor and assist with management of standard laboratory test menus for waived and moderately complex labs - Coordinate and co-facilitate laboratory committee to establish recommendations for new and existing laboratory equipment, POC testing and day to day practices - Develop and communicate key laboratory metrics between clinic leadership and corporate environment to ensure clear communication, oversight and support related to clinical laboratory practices - Develop and manage enterprise lab intranet site and ensure up to date relevant laboratory information and tools are available on the site - Establishes and engages in relations with vendors and assume business ownership when deemed applicable - Monitor contract agreements for laboratory equipment, supply and service related items - Collaborate with applicable entities to create standard lab documentation processes - Develop and manage processes for quality control, collect and review data through middle ware and other laboratory information systems. Partner with clinic leadership and lab staff on oversight of laboratory quality assurance programs - Collaborate with the P&P team to develop, provide input on recommendations and periodically review Laboratory related Policy and Procedures and Standard Operating Procedures (SOP) - Collaborate with clinic leadership and Education and Training team to create and deliver laboratory related training - Monitor on-going department implementation and/or decommissioning of laboratory equipment and supply efforts to identify challenges, risks, and defects - Prepares and edits correspondence, communications and presentations for leadership and/or end users. Assists with drafting departmental protocols, procedures, and guidance documentation - Works cross functionally as a key member of the electronic medical record optimization team, including enhancement of clinician and employee experience and ensuring regulatory and safety standards are met - Performs all other related duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - Bachelor's Degree in Health Science or Medical Laboratory Science or other related field - Certified or Registered Medical Technologist / Medical Laboratory Technician - 2+ years of experience working in a clinical laboratory - Excellent communication skills - Ability to improve processes, promote excellence and demonstrate accuracy and thoroughness - Proficient with computer programs to complete job duties independently - Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security - Ability to effectively communicate with others in a manner consistent with a customer service focus and application of positive language principles - Local and non-local travel as determined by the business - Driver's license and access to reliable transportation Preferred Qualifications: - Master's Degree in laboratory management or health science or laboratory science or other related field - Familiar with TJC standards for Waived Testing - Project Management skills/experience Physical & Mental Requirements: - Ability to sit for extended periods of time - Ability to stand for extended periods of time - Ability to use fine motor skills to operate office equipment and/or machinery - Ability to receive and comprehend instructions verbally and/or in writing - Ability to use logical reasoning for simple and complex problem solving *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Role Description Prometric is seeking experienced Subject Matter Experts (SMEs) to assist in the creation and review of test questions across a range of academic and professional disciplines for college/university-level DANTES Subject Standardized Tests examinations (DSST). As an SME, you will work closely with Prometric’s test development team to ensure the content accuracy, relevance, and quality of DSST test items. This role is remote and will involve periodic assignments and virtual collaboration via Prometric’s online item authoring system, including scheduled conference calls between October 2025 and November 2026. - Develop and review multiple-choice test items aligned with exam specifications - Ensure content accuracy, clarity, and alignment with learning objectives - Participate in virtual meetings and provide feedback to Prometric’s test developers - Meet deadlines and maintain high standards of academic rigor Qualifications - U.S. citizenship required - Master’s or Ph.D. in a relevant discipline - College or university teaching experience in the subject area within the past 3 years - Access to current foundational text and/or resource materials (VitalSource and/or college/university library) - Strong writing and communication skills - Excellent research and analytical skills - Proven ability to meet project deadlines consistently Requirements - In-depth knowledge in at least one of the following subject areas: - Ethics & Society - Business Mathematics - Criminal Justice - Environmental Science - Fundamentals of College Algebra - Fundamentals of Counseling - Fundamentals of Cybersecurity - Lifespan Developmental Psychology - Principles of Finance - Principles of Statistics - Technical Writing - American Government and Politics - Introduction to Psychology - Analyzing and Interpreting English Literature - English Composition - SMEs should be adept at critical thinking, able to clearly convey complex academic concepts, and comfortable translating subject knowledge into accessible assessment content. Benefits - This is a unique opportunity for academic professionals to contribute their expertise toward the development of nationally recognized assessments. - Your work will directly impact the quality and rigor of exams that support candidates in achieving academic and professional success.

Role Description This offshore role functions as the "Evergreen Customer Support Call Centre." It serves as the primary point of contact for clients requiring technical assistance, effectively acting as a filter for the Job Scheduling Coordinator and the Leading Hand Tradesman. By providing immediate desktop technical support—such as troubleshooting Wi-Fi disconnections, inverter resets, or product faults—this role ensures clients receive rapid assistance while onsite leadership remains focused on field operations and high-level scheduling. Key Responsibilities - Customer Technical Support (Call Centre Function) - First Response: Manage incoming technical support calls and emails redirected from the Job Scheduling team. - Technical Troubleshooting: Provide real-time desktop support to assist clients through common issues (e.g., Wi-Fi re-connections, monitoring app setup, and basic product troubleshooting). - Issue Resolution: Access client records in HubSpot and Simpro to identify specific product suites and installation history to provide accurate, tailored advice. - Escalation Management: Resolve as many issues as possible at the desktop level; only escalate complex technical faults to the Leading Hand Tradesman when physical onsite intervention is required. - Desktop QA & Safety Audits - Desktop Safety Audits: Review Job Safety Analysis (JSA) submissions within Simpro to ensure field teams are adhering to safety protocols. - Photo Quality Assurance: Systematically audit installation photos in Simpro to verify workmanship quality and ensure technical standards are met before a job is finalised. - Warranty Coordination: Use HubSpot to log and track warranty claims, ensuring the client is kept informed throughout the process until a resolution is reached. - Strategic Support Objectives - The Client: Receives immediate, professional technical assistance, improving the overall customer experience. - Leading Hand Tradesman: Is relieved of administrative "firefighting" and remote troubleshooting, allowing more time for onsite leadership and quality control. - Job Scheduling: Experiences reduced call and email volume, allowing the coordinator to focus on efficient resource allocation and dispatch. Qualifications - Exceptional verbal and written English (AUS) communication skills. - Strong technical aptitude with the ability to guide clients through technical processes over the phone. - High level of attention to detail for desktop auditing of safety and quality documentation. - Proficiency in HubSpot and Simpro is highly desirable. - Patient and professional manner when handling customer support enquiries. Requirements - Fulltime - 40 Hours - VA Rate: $10AUD per hour - Business Unit: Client Customer Support Centre - Reports to: Leading Hand Tradesman / Job Scheduling Coordinator - Primary Systems: HubSpot (The Brain) & Simpro (Technical Data)

Role Description The Advisor, Data Management & Governance Technical Writer will be responsible for advancing and maturing Data Management capabilities across the enterprise with a focus on improving metadata quality in Collibra and overall data literacy. This individual will be the final reviewer on assets within our metadata management tool (Collibra). Strong background in technical writing is necessary. This will require proofreading, editing, and communication with the original author. They will be responsible for making sure the descriptions are understandable to an audience with no previous background in the data. They will align metadata for consistency. - Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects. - Proofreading/editing of metadata related content in Collibra. (No technical expertise in Collibra is required.) - Create writing style-guide for Collibra. - Create Standard Operating Procedures (SOPs). - Perform audits of existing content in Collibra based on style-guide. - Ensure processes are being followed and documentation is being maintained. - Maintain metadata records in Collibra in support of Enterprise Data Management initiatives. - Support data stewards on the use of Collibra. - Support the creation of learning materials. - Focus on metadata quality and drive improvement. - Coach, mentor, advise on best practices related to metadata management. - Partner with other teams to improve processes. Qualifications - 4-8 years of experience, preferred - BA, BS or equivalent experience in related field preferred. Advance Degree preferred. - Technical writing skills. - Excellent presentation skills. - Strong attention to detail. - Strong understanding of metadata. - Data focused mindset. - Collibra experience preferred (very much a nice experience to have. This can be learned on the job.) - Metadata management experience. - Data Management experience preferred. - Understanding of workflow development. Requirements - Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects. - May contribute to the development of policies and procedures. - Works on complex projects of large scope. - Develops technical solutions to a wide range of difficult problems. - Solutions are innovative and consistent with organization objectives. - Completes work; independently receives general guidance on new projects. - Work reviewed for purpose of meeting objectives. - May act as a mentor to less experienced colleagues. Benefits - Cardinal Health offers a wide variety of benefits and programs to support health and well-being. - Medical, dental and vision coverage. - Paid time off plan. - Health savings account (HSA). - 401k savings plan. - Access to wages before pay day with myFlexPay. - Flexible spending accounts (FSAs). - Short- and long-term disability coverage. - Work-Life resources. - Paid parental leave. - Healthy lifestyle programs.