Title: Account Supervisor - Cyber Security Location: New York, New York, United States; San Francisco, California, United States; Seattle, Washington, United States; Washington, District of Columbia, United States Overview FleishmanHillard is the world’s most complete global communications firm, specializing in public relations, public affairs, marketing, paid media, and transmedia and social content. FleishmanHillard delivers on The power of true, reflecting the firm’s high values and unique ability to guide clients through a world demanding unprecedented authenticity and transparency. The San Francisco, DC, NY and Seattle offices have an immediate opening for an Account Supervisor to join us in a hybrid role in our rapidly expanding technology advisory practice. This position is ideal for someone who is energized by helping enterprise technology and cyber security companies differentiate not just through product hype, but through authentic storytelling that builds belief with key stakeholder audiences: investors, employees, policymakers, talent markets, and society. In this position, you'll lead the development and execution of media-first but not media-only communications programs that help reposition clients as strategic leaders rather than product vendors. Working collaboratively with senior team members and mentoring junior team members, you'll execute integrated communications campaigns that drive results. You’ll combine hands-on execution with the opportunity to shape how your clients lead authentically. FleishmanHillard values the importance of impact and inclusion to strengthen the bonds between us, grow our people and create spaces for everyone to thrive. We stay true to our commitment to our people and the communities in which we live and work. As part of our ongoing effort to be the world’s most inclusive agency, we are committed to seeking candidates who possess and demonstrate a profound interest in furthering our impact and inclusion goals. Responsibilities - Partner with senior team members to develop and execute communications strategies for mid-market and enterprise technology and cyber security clients, helping them build stakeholder confidence and differentiate competitively through authentic positioning. - Build and maintain media relationships by identifying appropriate media contacts, conducting regular outreach, scheduling interviews, and fostering strong connections with journalists in technology and business media. - Collaborate with senior team members and peers to develop strategic messaging frameworks and storytelling angles that translate complex technical innovation into clear, differentiated positioning for target audiences. - Manage day-to-day client relationships, synthesizing research and market intelligence to guide clients toward effective communication strategies. Take ownership of account execution while escalating strategic considerations to senior team members. - Develop messaging strategies and pitch angles that help clients understand and communicate the "why" behind their positioning with clarity and authenticity. - Lead the execution of integrated communications campaigns across PR, digital, social media, and employee communications channels, ensuring alignment with core narrative and coordinating across team members. - Research and analyze market trends and competitive dynamics to identify positioning opportunities and help clients understand their market positioning; recommend communications strategies to address competitive challenges. - Support account growth by identifying opportunities where integrated communications can strengthen client relationships and business outcomes—including product launches, hiring initiatives, and stakeholder engagement. Qualifications - 4-6 years of PR or communications agency experience with strong knowledge of technology and business fundamentals and demonstrated analytical and creative thinking capabilities. - Proven passion for media relations with a strong track record of building relationships with journalists in technology, cyber security, and business, in top tier and trade media. Consistent success in securing meaningful media coverage and understanding how to work with reporters to shape narratives. - Great project management and collaborative skills, including the ability to coordinate multiple work streams, mentor junior team members, and maintain quality and composure under tight deadlines in a fast-paced environment. - Solid experience executing integrated communications campaigns across multiple channels including earned media, owned media, social, and digital. Understanding of how to create cohesive campaigns that drive consistent messaging and results. - Ability to use research and data to inform strategic recommendations. Experience working with research and insights to interpret trends and metrics that shape client strategy and positioning decisions. - Strong written and verbal communication skills with ability to craft compelling client communications, strategic plans, talking points, and bylined content. Comfortable presenting ideas and recommendations in client meetings and internal settings. - Self-motivated and resourceful problem solver. Takes ownership of client success while maintaining focus on both day-to-day delivery and strategic opportunity. Our Story FleishmanHillard specializes in public relations, reputation management, public affairs, brand marketing, digital strategy, social engagement and content strategy. FleishmanHillard was named 2020, 2021 and 2022 Campaign Global PR Agency of the Year; 2023 ICCO Large Agency of the Year – The Americas; 2022 and 2023 PRWeek U.S. Agency of the Year; 2022 and 2023 PRWeek U.S. Outstanding Extra-Large Agency of the Year; 2023 Campaign US PR Agency of the Year; 2021 PRovoke APAC Consultancy of the Year; and 2021 PRWeek UK Large Consultancy of the Year. FleishmanHillard is part of Omnicom PR Group and has nearly 80 offices in more than 30 countries, plus affiliates in 45 countries. FleishmanHillard offers a hybrid work model, and seeks employees who are comfortable working in the office for a portion of their workweek. We value the collaboration and camaraderie that in-person interactions provide, but also understand the importance of flexibility and balance in our employees' lives. As such, we are open to discuss various work arrangements that accommodate individual needs and circumstances, including flexible scheduling and alternative work arrangements. Our goal is to foster a productive and inclusive work environment where all employees can thrive, both in and out of the office. FleishmanHillard is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, alienage, citizenship status, sexual orientation, genetic information, or any other protected class under federal, state or local laws. Please do not contact the office directly to apply – only resumes submitted through this website will be considered. If you need assistance reviewing career opportunities or completing an application, please email our careers team or call 314-982-1700 and ask to be connected to Talent Development. The anticipated salary range for the Account Supervisor level is $61,000- $94,000. Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications and geography. A range of medical, dental, vision, 401(k) matching, paid time off and/or other benefits also are available.

Role Description We are looking for a Cybersecurity Lab Engineer to own the design, build, and operations of hands-on lab environments that power Vectra AI customer training and enablement programs. You will create realistic, production-like environments that simulate attacker behaviors and showcase how Vectra AI detects and prioritizes threats across networks, identities, and cloud workloads. This role is critical in helping customers move from learning to real-world application. Key Responsibilities - Design and build Vectra AI-focused lab environments that simulate real-world enterprise networks and attack scenarios - Deploy and configure Vectra AI platform components within lab environments - Create end-to-end attack simulations (lateral movement, credential abuse, C2 activity, etc.) aligned to MITRE ATT&CK - Build scalable, repeatable lab environments across cloud platforms (AWS, Azure, GCP) and/or virtualized setups - Automate lab provisioning and teardown using Infrastructure-as-Code (Terraform, scripts, etc.) - Ensure labs are stable, performant, and easily resettable for multiple concurrent users - Partner with Customer Enablement, Product, and Sales Engineering teams to align labs with key use cases and customer journeys - Troubleshoot issues during live training sessions and ensure a seamless customer experience - Document lab architectures, deployment processes, and playbooks - Continuously evolve labs to reflect new Vectra AI capabilities and emerging threat scenarios Qualifications - 3–6 years of experience in cybersecurity engineering, cloud engineering, or DevOps - Strong understanding of network security and threat detection concepts (NDR, lateral movement, identity-based attacks, etc.) - Hands-on experience with AWS, Azure, or GCP - Experience building lab, sandbox, or demo environments - Solid understanding of networking fundamentals (VPCs, traffic mirroring/SPAN, subnets, routing, DNS) - Experience with automation tools (Terraform, Ansible, Python, Bash) - Ability to independently troubleshoot complex infrastructure and security scenarios - Strong documentation and communication skills Preferred Qualifications - Experience with NDR, SIEM, EDR, or similar security platforms - Familiarity with Vectra AI or similar threat detection technologies - Experience simulating adversary behaviors using MITRE ATT&CK framework - Exposure to packet analysis, network telemetry, or detection engineering - Experience supporting customer training, workshops, or demos - Familiarity with containerized environments (Docker, Kubernetes) What Success Looks Like - Customers can seamlessly engage in hands-on labs that mirror real-world attack scenarios - Lab environments reliably demonstrate the value of Vectra AI across key use cases - Labs are scalable, automated, and require minimal manual intervention - Fast turnaround for new lab builds aligned to product releases and customer needs Benefits - Comprehensive total rewards package supporting financial, physical, mental, and overall health of employees and their families - Competitive base pay, incentive plan eligibility, and participation in the employee equity plan (stock options) - Health care insurance - Income protection/life insurance - Access to retirement savings plans - Behavioral & emotional wellness services - Generous time away from work - Comprehensive employee recognition program Company Description Vectra AI is the leader in AI-driven threat detection and response for hybrid and multi-cloud environments. Our platform empowers security teams to detect, investigate, and respond to advanced cyberattacks in real time.

• Define and govern enterprise cyber security architecture across IT, cloud, OT, and emerging technologies. • Shape forward-looking cyber security strategy and maintain architectural principles and standards. • Develop and maintain capability maps and application portfolio management for cyber security. • Create sub-strategies and thought leadership across domains such as AI identity, exposure management, OT security, and micro segmentation. • Provide expert advisory to programmes and stakeholders on strategic and tactical technology decisions. • Define and maintain cyber security reference architectures and design patterns. • Review and approve architecture decisions through governance boards and design authorities. • Drive cloud security improvements aligned to posture assessments. • Conduct architectural risk assessments and provide trade-off decisions balancing security, cost, and delivery. • Act as a cyber architecture authority in design and investment forums. • Lead and contribute to enterprise architecture initiatives and governance activities. • Produce white papers and contribute to thought leadership within the organization. • Engage with cross-functional teams across business, IT, and OT domains. • Collaborate with internal stakeholders and external vendors to shape strategic roadmaps. • Support security community initiatives, mentoring, and awareness programs.

Role Description Mercier Consultancy MD is looking for Italian-Speaking Cybersecurity Customer Experts to join our expanding team in Greece. In this role, you will provide exceptional cybersecurity customer support to Italian-speaking clients, helping them secure their digital environments. This is an excellent opportunity to develop your career in cybersecurity within a supportive and innovative workplace. - Offer expert customer support to Italian-speaking clients regarding cybersecurity products and services via multiple communication channels including phone, email, and chat. - Diagnose and resolve security-related issues effectively and efficiently. - Advise customers on cybersecurity best practices and the optimal use of security solutions. - Maintain detailed records of all customer interactions and technical issues in CRM systems. - Work with internal teams to escalate complex problems and contribute to their resolution. - Keep up-to-date with the latest developments in cybersecurity to provide informed support. Qualifications - Fluency in Italian (both written and spoken) is required; proficiency in English is a plus. - Previous experience in customer support or a similar role, preferably in the cybersecurity or IT security fields. - Strong understanding of cybersecurity concepts and technologies. - Excellent communication skills and analytical abilities to solve client issues effectively. - Capability to multitask and work efficiently under pressure in a fast-paced environment. - Experience with CRM tools and customer support software. - Passion for cybersecurity and eagerness to continuously learn and adapt. Benefits - Competitive Monthly Salary - Fully Paid Training - Fully Paid Relocation Package - Monthly Performance Bonus - Health Insurance - 2 Extra Salaries Per Year - And Much More...