Role Description As an Advisor – Implementation & Business Support, you will serve as the primary post-sale contact for small business customers, managing the end-to-end implementation of TDS service. You will coordinate new installations, upgrades, and services changes across supported products including: - TDS Business Voice - PON - HFC - DSL - Static IP - Wi-Fi Plus - TDS TV - Mobile - ManagedIP Essentials - Total Talk You will oversee order progress, ensure accurate documentation in the CRM, communicate updates to customers, and collaborate with internal teams to complete implementations. You will also provide customer training and product support related to voice, data, and mobile services. This position has a scheduled shift of Monday-Friday, 10:00am-7:00pm CST and the ability to work remotely in any of the 40+ States in which TDS Telecom operates. Qualifications - Associate’s degree or 2+ years professional work experience. - 2+ years telecommunications, customer service, OR implementation experience. Requirements - Knowledge of customer premises equipment (CPE), including routers, PBX systems, handsets, set top boxes, and basic home wiring concepts. - Understanding of fundamental data networking and IP concepts, including the use of static IP addressing. - Familiarity with the Company’s products and service offerings. - Strong interpersonal communication and customer engagement skills, with the ability to build and maintain effective working relationships. - Ability to perform in a fast paced, rapidly changing environment. - Working knowledge of Microsoft Office and internal systems, including SABRE, DESI, INAT, Salesforce, and CustomerLink. Benefits - Medical Coverage - Dental Coverage - Vision Coverage - Life Insurance - 401(k) Plan - Generous Vacation & Paid Sick Leave - Seven Paid National Holidays & One Floating Holiday - Paid Parental Leave (6 weeks after 12 months of employment) - Adoption & Surrogacy Assistance - Employee Assistance & Wellness Programs - Short-Term & Long-Term Disability (for associates working 30 or more hours per week) - TDS Service Discounts (for associates working 30 or more hours per week) - Education Assistance (for associates working 30 or more hours per week) - Paid Volunteer Time (for associates working 30 or more hours per week) All associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development.

Role Description Ecolab is seeking a Client Success Specialist I to join its EcoSure division, an industry leader in brand protection programs, to drive operational excellence and help our clients grow their business. Our associates are valued experts in brand standards, guest experience, food safety, public health, workplace safety, and product quality. EcoSure clients include top brands in the hospitality industry including foodservice and hotels, as well as convenience stores, facilities, and long-term care. We are seeking professionals to play a critical role in developing meaningful client partnerships and revenue generating growth opportunities. What’s in it For You - The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments. - The ability to make an impact and shape your career with a company that is passionate about growth and that can provide a long-term career path in operations, training, sales, or leadership. - The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best. - Comprehensive benefits package starting day 1 of employment including medical, dental, vision, matching 401k, company paid pension, stock purchase plan, tuition reimbursement and more! - Be part of a company that values a culture of safety that includes top-notch safety training and personal protective equipment. - Supportive, team-oriented atmosphere that nurtures your entrepreneurial spirit and respects your abilities. - High potential career opportunities, due to our commitment to promoting from within. - Ability to network with high level customer stakeholders across the food service industry. - An opportunity to be part of a Fortune 500 company dedicated to a cleaner, safer, healthier world. What You Will Do - Present industry leading data driven business reviews geared towards client solutions and recommendations. - Internal field specialist communication and problem solving, which includes customer program education, coaching and question clarification. - Direct customer email and phone communication, which includes managing customer concerns, requests, and general program inquiries. - Dynamic and innovative ad hoc report creation and execution. - Data driven analyses and recommendations to help customers execute on objectives and drive a culture of brand protection and food safety awareness. - Cross-functional relationship building with IT, program insights, finance, field, and corporate accounts. - Collaborate with other divisions of Ecolab to support our customers. - Initial set up and maintenance of customer programs through database set up and project management. - Manage customer expectations and program components to be implemented by internal teams. Physical Demands - Extend time sitting in a home office. - Repetitive motions at a computer. - Substantial movements of the wrist, hands and fingers. - Close visual acuity for viewing large amounts of data on a computer screen. - Extensive reading. Qualifications - Bachelor’s Degree or 6 plus years' experience in customer service, retail, hospitality, call center or professional business environment. - Fluent English and German. - Intermediate user of Microsoft Excel, Word, PowerPoint, Outlook, etc. - Immigration sponsorship not available for this role. - Excellent verbal and written communication skills. - Strong analytical and organizational skills. - Ability to provide limited periodic support for field operations associates during nights and weekends, as business needs. Preferred Qualifications - Experience with conflict resolution. - Salesforce.com experience. - At least 1 year of account management or B2B sales experience. - A degree in Marketing / Business, Food Science, Mathematics / Statistics, or Hospitality preferred. - Professional internship or demonstrated leadership experience. - Excellent time management skills with ability to multi-task and prioritize to meet deadlines. - Logical thinking and problem-solving capabilities. - Ability to be productive in both team and self-supporting environments. - Database experience and basic knowledge of statistics. - Experience processing large amounts of technical data (manuals). - Ability to handle confidential information. - Ability to present to medium or large groups. - Ability to learn unique and proprietary software. - Ability and willingness to travel for business (minimally). Company Description EcoSure, an Ecolab division, partners with global clients to create an end-to-end brand protection strategy. Through a collaborative approach to onsite and virtual visits that include coaching and industry best practices, EcoSure creates a unique program that encompasses the critical components of any operation. The results are real-time insights and actionable steps that mitigate brand risk and optimize guest experience.

Role Description Unique role opportunity where one will serve as a Health Client Analyst on the client’s H&W team. Collaborate with internal Alight client team members while taking work direction directly from the client for their health plans. Work on a variety of items including but not limited to account quality assurance and corrections, special projects, data analysis, etc. Responsibilities - Providing subject matter expertise to clients, using that expertise to support. - Working through employee escalated situations coming through to our client’s internal Benefits department. - Working in an integrated manner with the client’s health admin and advocacy teams. - Developing and maintaining data requests. - Utilizing companies' suite of tools to manage deliverables, requirements storage and handoff. - Communicating and maintaining project milestones and tasks developed based on deliverables. - Identifying and communicating internal and external deliverable risks. - Tracking and resolving open items timely; managing client deliverables. - Participating effectively in client status meetings and client team and health plan meetings. - Developing a trusted relationship with our client. Qualifications - Possess Undergraduate or equivalent work experience required. - Possess TBA and health plan provision knowledge. - Maintain analytic, problem-solving, and organizational skills. - Able to manage multiple projects, clients, and deliverables with varying milestones, timeline, and deadline. - Show curiosity along with an ability to learn quickly and apply feedback. - Possess good verbal, written and interpersonal skills. - Able to adapt to changing priorities & be effective in a fast-working environment. - Need previous experience caring for customers and working in a cross-functional, global team is ideal. - Able to show continued professionalism. Requirements - Background check consistent with Alight’s employment policies. - Virtual interviews to be conducted on video. - Camera-on culture and may require occasional travel to one of our physical office locations. Benefits - Comprehensive total rewards package supporting mind, body, wallet, and life. - Health, dental, and vision coverages starting Day One. - Wellbeing programs and retirement plans with contribution matching. - Generous time off and parental leave. - Continuing education and career growth opportunities. - Flexible working arrangements to support work-life balance.

Role Description As a key Associate in the Nuclear Power Group (NPG), you will have the opportunity to aid, participate and coordinate engineers and other professionals involved in support of License Renewal (LR) / Subsequent License Renewal (SLR) license extension, and post-approval implementation activities across the U.S. nuclear power fleet. S&L is seeking an experienced License Renewal (LR) / Subsequent License Renewal (SLR) professional to support license extension and post-approval implementation activities across the U.S. nuclear power fleet. This role focuses on turning LR/SLR commitments and aging management program (AMP) requirements into practical, field-executable inspection and implementation plans. It can also include performing visual inspections (e.g., VT-1/VT-2 or similar). The ideal candidate brings experience with LR/SLR application and implementation and an optional combination of: - Nuclear engineering programs - Field trade experience (e.g., operations or maintenance) - Work management/scheduling - NRC submittals and/or inspections Key Responsibilities - License renewal & aging management implementation - Support LR/SLR implementation activities such as procedure changes, preventive maintenance (PM) basis and frequency development, work order (WO) development and review, and nuclear program basis document updates. - Roadmap required inspections and aging management activities to comply with NRC regulations, LR/SLR commitments, and applicable AMPs. - Define and help maintain sample populations and inspection scopes (e.g., one-time inspections, selective leaching, tank inspections) and ensure results are traceable to LR/SLR commitments and program requirements. - Work Management & Coordination Responsibilities - Use work management and planning systems (e.g., WOs, PMs, work items) to identify and capture LR/SLR opportunities in both online and outage scopes. - Screen and analyze large WO and PM lists (often thousands of line items) to identify high-value inspection opportunities based on system, component, material, and environment. - Coordinate with schedulers, planners, and field organizations to embed aging management needs into realistic work sequences and outage plans. - Engineering basis, documentation & configuration control - Develop and maintain engineering program basis documentation, including AMP basis, PM basis, and supporting technical justifications. - Perform data validation, engineering change tracking, and configuration control for LR/SLR-related documents and commitments. - Support NRC commitment tracking and closure, including preparing or reviewing technical responses, inspection packages, and closure documentation. - Stakeholder engagement & SME coordination - Interact with clients and NRC in a technical expert role, clearly explaining aging management strategies, inspection plans, and results. - Work closely with mechanical, electrical, and structural SMEs, program owners, and field leads to refine scopes, aging mechanisms, and documentation expectations. - Foster a culture of continuous improvement, technology-forward thinking, and cross-functional collaboration across engineering, planning, and implementation teams. - Regulatory awareness & operating experience - Maintain awareness of changes in LR/SLR and aging management regulations, guidance, and industry operating experience. - Incorporate relevant NUREGs, NEI guidance, and industry OE into program basis documents, implementation strategies, and inspection plans. Qualifications - We do not sponsor employees for work authorization in the U.S. for this position. - An associate’s degree or equivalent experience. - 5 or more years of experience in the design and analysis of nuclear, industrial, or DOE facilities. - Proven experience managing and/or participating in multi-disciplinary teams. - Experience in managing medium-to-large critical projects. - Excellent written and verbal communication skills. - Experience in providing guidance, mentoring, and training to staff engineers. - Licensed Operator for a Utility. - Experience delivering accurate, high-quality technical documentation in a highly regulated environment (nuclear, DOE, or equivalent). - Familiarity with engineering documentation systems, nuclear QA/QC protocols, and configuration management processes. - Strong systems thinking skills, with the ability to balance innovation with compliance, safety, and traceability. - Demonstrated ability to work with work management systems (e.g., work orders, PMs, planning tools) and to align technical requirements with implementable work packages and schedules. - Proven capability to collaborate with SMEs and field organizations, using drawings, histories, prior WOs, and data to converge on practical implementation solutions. Preferred Experience - License renewal, SLR, and aging management. - Prior involvement in license renewal, subsequent license renewal, or nuclear aging management programs, including development or implementation of AMPs, one-time inspections, or selective leaching programs. - Experience with NRC, INPO, or DOE regulations, and participation in NRC audits or inspections (e.g., Inspection Procedure 71003 or similar). - Familiarity with key nuclear industry LR/SLR documents such as NUREG‑1800, NUREG‑1801, NEI 95‑10, NUREG‑2191, NUREG‑2192, NUREG‑2221, NEI 17‑01, and/or NUREG‑1555. - Participation and/or familiarity with the Nuclear Energy Institute (NEI) License Renewal Task Force or similar industry working groups. Background Experience - Strong practical understanding of mechanical systems and components (pumps, valves, strainers, tanks, heat exchangers, piping) and how work is actually performed on them in the field. - Ability to connect materials and environments to aging mechanisms (e.g., loss of material, pitting, erosion, selective leaching, coating degradation) and to define what inspections need to observe and document. - Background in one or more of the following: mechanical maintenance/engineering, system engineering, NDE/inspection, chemistry/corrosion engineering, or field construction/trades (e.g., piping, welding, valve maintenance) that provides credibility with craft and insight into how design, procedures, and work orders translate into physical work. - Several years in a nuclear work management / outage or online planning, system engineering, or maintenance engineering role, preferably with exposure to LR/SLR implementation or aging management programs. - Prior hands-on or close-support experience with plant modification or maintenance on mechanical systems (e.g., as a maintenance engineer, system engineer, field engineer, NDE/inspection engineer, or craft/trades lead) in a nuclear or similarly regulated environment. - Experience working in cross-functional project teams (engineering, programs, planning, field, and external consultants) to deliver complex, multi-outage implementation scopes. AI & Automation at Sargent & Lundy In this role, we expect people to be willing or able to lead others who use modern tools: - You are expected to lead others in taking engineering problems from issue to solution by setting expectations for using data and modern tools such as automation and AI to improve workflows, reduce rework, and deliver cost-effective designs. - Leaders in these roles often direct automation and process-improvement work, for example, how teams automate calculations, summarize technical documents, or generate design documentation and guiding when and how AI or agentic AI tools are used while ensuring results are checked. - Overseeing engineers who program or script (e.g., Python, MATLAB, advanced Excel) to automate engineering tasks, with review of automated outputs, is valued but not required. - We also value additional learning, such as a minor, certificate, or other experience in Computer Science, Artificial Intelligence, Software Engineering, or related fields that enables effective oversight of automation and agentic AI-enabled engineering workflows. Benefits - Health Plans: Medical, Dental, Vision - Life & Accident Insurance - Disability Coverage - Employee Assistance Program (EAP) - Back-Up Daycare - FSA & HSA - 401(k) - Pre-Tax Commuter Account - Merit Scholarship Program - Employee Discount Program - Corporate Charitable Giving Program - Tuition Assistance - First Professional Licensure Bonus - Employee Referral Bonus - Paid Annual Personal/Sick Time (PST) - Paid Vacation - Paid Holidays - Paid Parental Leave - Paid Bereavement Leave - Flexible Work Arrangements Compensation Range $84,762 - $129,498 Transparency Statement Sargent & Lundy discloses compensation ranges that comply with all local and state regulations. The total compensation package for eligible positions will include a base salary or an hourly rate and a comprehensive benefits package, reflecting our commitment to rewarding performance and supporting the overall well-being of our employees. Individuals may also be eligible to participate in our yearly discretionary bonus.