• design, develop, troubleshoot, debug, and implement software code • build solutions and workflows, user interfaces • support and maintain existing applications • participate in all phases of required implementations, including installation, configuration, customization, integration, and data migration

• Mentor and manage a team of Salesforce engineers through regular 1:1s, feedback, and coaching • Support career growth and performance, fostering a collaborative, inclusive, high-trust team culture • Optimize delivery for Salesforce initiatives across Salesforce ecosystem, managing risks, dependencies, capacity, and stakeholder communication • Guide technical approach for your team, enabling engineers to deliver consistent value • Drive engineering best practices (quality, testing, security, scalability), reducing technical debt and improving CI/CD and releases • Use data and metrics to improve predictability, quality, and team effectiveness • Continuously improve engineering workflows and development practices

• Lead the design and architecture of Salesforce solutions that meet business requirements. • Independently manage multiple solution efforts in conjunction with Project Management to ensure all parties are informed of progress and on-time delivery. • Collaborate with stakeholders to understand business processes, desired improvements and translate them into effective technical solutions. • Conduct technical analysis to provide right design solutions leveraging OOB capabilities as appropriate. • Design and optimize data models to support business requirements. • Facilitate design reviews with the stakeholders, refining requirements and ensuring alignment between desired outcomes and technical implementation. • Properly segment user stories into work items that conform to an agile development model and can be actioned by developers and/or admins within a scrum/sprint model. • Facilitate development by answering questions, providing demos, and supporting QA team members in understanding the overall solution approach to ensure business acceptance. • Help maintain overall documentation of solution designs, adhering to set team standards. • Technically capable to develop SF configurations like flows, security config, etc. for proof-of-concept work. • Stay current with Salesforce technologies and best practices. • Additional duties assigned by the manager, consistent with the scope and seniority of the role.

Title: Senior Salesforce Lead Developer - Architect Job Description: Sr. Salesforce Lead Developer/Architect Location: Remote Job ID: ATR 17932 Job Description Job Title: Sr. Salesforce Lead Developer/Architect Job Location: Remote Eligibility/Clearance: Must be authorized to work in the US Position Summary: Seeking a Development Lead / PSS Architect to serve as the senior technical resource across our LPI Practice-a growing portfolio of state government Salesforce Public Sector Solutions (PSS) implementations focused on digitizing professional licensing, permitting, and inspection workflows for state agencies. The ideal candidate is a self-starter who can own technical delivery across complex, multi-environment implementations, engage effectively with client and state agency stakeholders, and drive consistent quality with minimal oversight. This role serves as the primary technical decision-maker on LPI engagements, responsible for architecture, code quality, deployment strategy, and code review across distributed agile teams. We are seeking a candidate with strong communication skills, deep expertise in OmniStudio and Salesforce Industries, and a proven track record delivering solutions in the public sector-specifically within regulated environments, large-scale government programs, and multi-stakeholder initiatives. Responsibilities: - Own architecture decisions for OmniStudio/Vlocity configuration including OmniScripts, FlexCards, DataRaptors, Integration Procedures, and DataPacks. - Prioritize configuration and platform-native PSS capabilities over custom development - exhaust declarative and OmniStudio options before writing custom Apex or LWC. - Review user stories, estimate story points, and allocate stories to developers before sprint planning. - Lead the dev squad in technical discussions and solution design sessions. - Conduct code reviews and enforce development standards across teams of onshore and offshore developers. - Execute and coordinate deployment across SIT, UAT, and production environments; manage SFDX and Vlocity CLI tooling. - Monitor production stability; log and triage defects identified in production environments. - Follow up on Salesforce support tickets escalated to Salesforce Professional Services or support. - Lead data migration efforts including complaint and licensing data migration workstreams. - Support UAT phases including manual steps, user creation, and issue triage. - Collaborate with the Business Analyst and Product Owner to refine user stories, validate acceptance criteria, and flag scope or dependency issues early. - Develop Apex (classes and triggers), Lightning Components/LWC, and declarative flows to extend Salesforce PSS for licensing and regulatory workflows. - Design and configure constituent-facing Digital Experience (Community) sites including user registration, portal access, and self-service licensing workflows. - Design and implement role-based access controls, permission sets, sharing rules, and data visibility patterns appropriate for multi-agency government environments. - Build and maintain REST and SOAP API integrations, platform events, and outbound messaging to connect Salesforce PSS with external agency and state systems. - Build and maintain client trust with agency stakeholders; serve as technical point of contact for agency technical teams. - Contribute to LPI practice development - help build reusable patterns and tooling for future state government PSS implementations. Required Skills and Experience: - Bachelor's degree in Computer Science/Information Systems or related STEM field. - 5+ years of custom Salesforce development (Apex, LWC, Aura, Visualforce). - 3+ years hands-on experience with Salesforce OmniStudio (formerly Vlocity) - OmniScripts, FlexCards, DataRaptors, Integration Procedures. - Experience with Salesforce Public Sector Solutions (PSS) or Salesforce Industries (formerly Vlocity Government) strongly preferred. - Proven experience as a technical lead or senior developer on Salesforce delivery teams. - SFDX CLI and Vlocity CLI proficiency - project retrieve, deploy, DataPack import/export. - Experience with multi-environment deployment pipelines (dev / SIT / UAT / production). - Strong declarative skills: Lightning flows, Validation Rules, Approval Processes, formula fields. - Experience designing and building Salesforce Digital Experience (Community) sites for constituent self-service portals. - Strong implementation experience with Profiles, Permission Sets, role hierarchies, sharing rules, and multi-agency data visibility models. - REST and SOAP Web Services, Apex Callouts, Outbound Messaging, platform events, and streaming API. - Data migration experience - extraction, transformation, and load for government licensing or regulatory data. - Salesforce Certifications required: Platform Developer I. Platform Developer II highly preferred. - OmniStudio Developer certification preferred. - Strong analysis and troubleshooting skills; ability to diagnose production and sandbox environment issues. - Ability to work in Agile/Scrum team scenarios. Preferred Skills and Experience: - Prior experience on state, local or federal government Salesforce engagements. - Experience with licensing, permitting, or regulatory workflow implementations. - Salesforce Shield - Event Monitoring, Field Audit Trail, Platform Encryption. - DevOps tooling: code scanning, CI/CD pipeline configuration. (Copado/Gearset) - Mobile offline development experience. - Knowledge of AppExchange managed packages and security review requirements. - Experience coordinating deployments with client-controlled production environments (limited access scenarios). Arena Technical Resources, LLC, (ATR) is an Equal Opportunity Employer (EOE) who will provide equal employment opportunity to employees and applicants for employment without regard to race, ethnicity, religion, color, sex, pregnancy, national origin, age, veteran status, ancestry, sexual orientation, gender identity or expression, marital status, family structure, genetic information, or mental or physical disability. 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