• Achieving territory sales goals for Hubbell Utility Solutions • Leading customer engagement and transitioning business practices to solutions • Developing comprehensive account plans and strategies • Managing direct and indirect sales channels • Gathering and communicating market intelligence

Role Description As a Senior Customer Sales Advocate, you'll embody the determined spirit that characterizes our team. With unwavering confidence, you will proactively engage with prospective customers and guide them through their decision-making journey, working towards converting interest into confirmed customers. Your ability to communicate value clearly and handle multiple conversations with precision will directly contribute to conversion success. This role blends elements of sales, customer experience, and operational execution. You will manage inbound conversations, follow up with prospects in a structured way, and help ensure a smooth and responsive experience throughout the acquisition journey. Qualifications - Curious and authentic, just like us! #beboldr - An analytical and critical thinker, with an eye for even the most minute of details - Passionate about client satisfaction Requirements - 1–3 years of experience in a customer-facing role such as sales, support, customer success, or operations - Strong written and verbal communication skills with the ability to clearly and persuasively communicate value - Comfort managing multiple conversations in a fast-paced, high-volume environment - Proactive follow-up habits with strong ownership and accountability - Ability to identify and prioritize high-intent opportunities - Familiarity with CRM or customer communication tools (e.g., Intercom or similar platforms) - Strong organizational skills and attention to detail - Ability to learn quickly and adapt in a structured but evolving environment Benefits - This role operates on a shift schedule covering a 7am–10pm ET operating window, Monday through Friday. - Flexibility may be required to support volume surges, PTO coverage, or business needs.

• Sell enterprise AI triage solutions into National Health Services/Governements – position our cloud-native platform to reduce ER admissions, waiting times, improve patient throughput, and demonstrate clear ROI within government budget constraints. • Own the full sales cycle – from initial stakeholder mapping through procurement frameworks to contract signature on $5m+ ARR deals with public health systems. • Build a $25M+ pipeline from scratch – combine networks, account-based strategies, clinical conferences, networking events, and thought leadership to create sustainable demand generation. • Master Public Health Systems stakeholder management – align with high ranked government leaders (e.g. Ministries of Health) and also CEOs, COO, CFOs and CIOs that manage public health systems and procurement teams.

• Lead presales architecture across strategic pursuits, shaping client vision and defining innovative, outcome-oriented solutions. • Partner with sales, architects, and executive leadership to help clients understand the art of the possible through Microsoft Business Applications and adjacent technologies. • Accountable for end-to-end solutioning, including architecture design, storytelling, estimates, Statements of Work (SOWs), and executive presentations. • Establish and elevate presales architecture as a repeatable capability, improving processes, tools, and deliverables. • Actively engage in priority pursuits, serving as the senior architectural voice in deal strategy and client discussions. • Define and drive the overall solution architecture strategy across Microsoft Business Applications. • Architect complex, enterprise-grade solutions spanning Microsoft and non-Microsoft platforms. • Ensure alignment between presales vision and delivery execution, maintaining architectural integrity throughout the lifecycle. • Serve as a senior authority for solution quality, scalability, and innovation. • Develop and scale differentiated offerings that combine technology, industry insight, and delivery excellence. • Monitor market trends and emerging client needs to shape new go-to-market motions. • Create commercial models and delivery enablement assets to support scalable growth. • Identify and integrate advanced capabilities (including AI and agentic solutions) into both client offerings. • Contribute to industry-focused intellectual property (IP) development. • Lead the development of internal agentic/AI and other toolings to secure quality outcomes for clients. • Stay actively engaged in key client engagements to ensure solutions are delivered as envisioned during presales. • Act as an executive sponsor and/or hands-on contributor on strategic accounts. • Partner with leadership to evolve and improve delivery methodologies and best practices. • Bridge presales and delivery, ensuring continuity, accountability, and successful outcomes. • Lead and mentor a global team of technical and functional architects. • Build and mature presales architecture and solutioning capabilities across the organization. • Act as a technical fellow, elevating Dynamics and broader solutioning expertise across teams. • Foster a culture of innovation, collaboration, and architectural excellence. • Engage deeply within the Microsoft ecosystem across industries and solution areas. • Act as an internal and external thought leader, representing the organization in client engagements, webinars, and industry events. • Strengthen strategic partnerships and enhance market presence through active engagement and visibility.