Role Description As a bilingual 988 Crisis Counselor, you will be responsible for providing crisis intervention, emotional support, and resources to all help-seekers in English and Spanish via telephone. A high emphasis is placed on quality assurance and efficiency for this role. Primary Duties - Offers crisis counseling services via telephone and chat. - Works alongside shift supervisors to answer, manage, screen and conduct risk assessments of crisis calls. - Serves as a mandated reporter in cases of suspected abuse. - Maintains accurate and detailed call reports. - Fulfills continuing education requirements as requested or required for the agency and the Suicide Prevention Center program. - Assists in the training process of new counselors and volunteers. - Participates in community outreach and/or media events such as resource tables and presentations about suicide prevention. - Attends routinely scheduled meetings as requested or required for the Suicide Prevention Center. Qualifications - Fluency in required language for assigned program (Spanish). - Minimum of six months of relevant behavioral health experience, with one year of experience in crisis intervention or suicide prevention strongly preferred. - Possess a high school Diploma or equivalent. - Be 18 years of age or older. - Possess strong interpersonal skills, including the ability to empathetically engage with any individual regardless of background, and demonstrate a high level of emotional intelligence in the process. - Exceptional at multi-tasking and time management, able to drive multiple pieces of work forward simultaneously while meeting all deadlines. - Demonstrated ability to effectively use web-based platforms, electronic documentation systems, and communication tools, with strong typing and data entry skills required to accurately document interactions in real time. - Have high speed internet with an active Ethernet connection, and a quiet/confidential workspace. - Be empathetic, flexible, and adaptable to varying situations. - Have open availability and flexibility to work within the program’s operating hours, including weekends and holidays. - Be reliable and able to adhere to schedules based upon program needs. - Complete yearly required continuing education trainings. - Have knowledge of all job specific skills including safety assessment, data collection, and triage. - Goal-oriented team player with strong experience working in large and complex systems. - A commitment to team objectives and Didi Hirsch philosophies. - Successfully pass our pre-employment screening, including a background check and live scan fingerprinting. Benefits - This is a fully remote position. - The pay for this position is $26.00 per hour with a $3.00 overnight differential. - The schedule is Sunday from 12:30pm-9:00pm and Monday, Thursday, and Friday from 7:00pm-11:00pm PST, totaling 20 hours per week. - This role requires a three-week 40-hour per week training at the start of employment. - Our work schedules are subject to change as necessary to meeting the Agency's and its client's needs. Reasonable notice is provided to facilitate personal planning. - Ask us about loan repayment programs you may qualify for by working at Didi Hirsch. Company Description Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation’s first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch’s work possible.

• Provide mental health counseling to clients • Manage caseload effectively • Work independently with minimal supervision • Maintain documentation and billing processes • Collaborate with BetterHelp for administrative tasks

• Deliver proactive guidance curriculum to individuals and groups • Engage students in academic and career planning assessments, interpret results, and assist student with developing a plan that leads to student success and on-time graduation • Respond to individual and group needs with responsive counseling and programming • Review transfer student transcripts and inform appropriate course placements • Maintain and review transcripts for active students and inform credit award procedures • Create and maintain student graduation plans • Provide career readiness curriculum and facilitate creation of career plans • Engage students in academic and career planning assessments, interpret results, and assist student with developing a plan that leads to student success and on-time graduation • Coordinate career fairs, graduate fairs, and special career focused events • Deliver Life Skills curriculum • Create and maintain Student 504 plans • Analyze student data to provide input on appropriate academic programs and interventions • Travels to support testing efforts and school events within the state as needed

• Als adviseur duurzame huisvesting help en motiveer jij opdrachtgevers hun duurzame ambitie op het gebied van huisvesting en vastgoed te realiseren. • Signaleer als strategisch gesprekspartner voor onze opdrachtgevers nieuwe trends en ontwikkelingen in duurzaamheid. • Bepaal samen met je collega’s de wijze waarop een universiteit het beste zijn/haar verduurzaming kan vertalen naar concrete maatregelen in projecten en programma’s. • Als projectmanager heb jij een rol om nieuwbouw of bestaand vastgoed te verduurzamen. • Stuur voor een grote semi-publieke organisatie een verduurzamingsprogramma aan met projecten zoals elektrificeren, duurzame energieopwekking, afvalstromen verminderen. • Adviseer over haalbaarheidsstudies, projecten, portefeuilleplannen, het contracteren van externe partijen, ontwerp, beheer of onderhoud.