A s leaders in the pharmaceutical support industry , UBC is devoted to empowering health solutions for a better tomorrow . We take pride in improving patient outcomes and advancing healthcare. At UBC we provide services to enhance the entire drug development process and commercialization lifecycle - From clinical trial support to real-world evidence generation. Embark on a rewarding journey with UBC! Grow while making a meaningful impact on the world around you. UBC fosters a culture built on our Core Values of Respect, Accountability, Innovation, Quality, Integrity, and Collaboration. We believe in an inclusive workplace that fosters creativity. If you are seeking a career that will challenge, inspire, and reward you, join us at UBC! Brief Summary: Provide senior managerial duties overseeing the appointed coordinating center projects by overseeing the facilitation, managing, informing, training and recruiting of employees. This Sr. Manager role will manage the design and implementation and account management of copay assistance programs for several specialty pharmaceutical programs Specific job duties: Oversight of appointed coordinating center projects to meet company objectives Ensure that all managers and associate managers are fully able to provide support to the associates who conduct incoming calls from the patients and the healthcare providers with the utmost customer service Provide on-going analysis and evaluation of the effectiveness of appointed projects Provide overall management and leadership of appointed projects Serve as a client contact with external entities related to the project Oversee appointed coordinating center managers for projects to ensure calls are made and support the escalation process Provide managers with any issues or follow-up activities that need to occur with clients, participants within a project and/or employees in regards to daily responsibilities Ensure that the managers have the tools to ensure customer satisfaction Support efforts to deliver materials that are sponsor-authored instruction to ensure documentation of calls are accurate and concise Support the appointed Project Manager in the creation of SOPs, project specific procedures and training materials Support the appointed Project Manager in the creation and building of portal designs and other electronic data capture solutions Ensure the projects are scalable for the current and future term Assist business development with request for proposal information, call center expertise, and budget preparation Other duties as assigned by the Senior Director, Operations and as determined by UBC SOPs.

• Own and manage large-scale, customer-facing programs involving multiple project teams, product teams, phases, partners, customer representatives, and third parties—serving as the primary customer relationship owner throughout. • Lead all external customer communication and engagement, setting clear expectations around project timelines, milestones, and deliverables. • Build and maintain trusted relationships with customer stakeholders at all levels, proactively communicating project status, risks, and decisions with transparency and confidence. • Serve as the customer’s internal advocate, deeply understanding their goals and ensuring all configuration, product setup, and internal effort is prioritized and executed on their behalf. • Handle direct client communications and escalations in a productive, solution-oriented manner that preserves trust and momentum. • Work with internal teams to develop and maintain comprehensive, coordinated project plans using project management software, executing all stages of implementation with the customer experience at the center. • Partner with product teams, system integrators, partners, and customers to resolve conflicts or concerns during project execution, ensuring customers remain informed and confident throughout. • Maintain oversight and full accountability for the quality and timeliness of all customer-facing and internal project deliverables. • Own and drive projects end-to-end—including customer stakeholder engagement, scope definition, and project scheduling—ensuring the customer voice is represented at every stage. • Use AI tools to maintain program clarity, surface risks proactively, and keep stakeholders aligned across complex, multi-team engagements. • Be an active leader in the organization, proactively identifying process gaps and implementing scalable solutions that improve the customer experience. • Foster a collaborative, cross-functional culture and successfully influence internal teams to prioritize customer outcomes. • Quickly learn and maintain deep knowledge of Billtrust’s organizational structure, product offerings, and configuration options in order to credibly represent capabilities to customers.

• Sigma Defense is seeking a Program Manager to lead the coordination, consolidation, quality control, and submission of customer and contract deliverables supporting DOW customers. • This position ensures deliverables are accurate, audit-ready, properly formatted, and compliant with contractual requirements, customer standards, and program governance processes. • The role manages structured document review and submission workflows, maintains version control and traceability, and supports timely delivery of reports, plans, meeting materials, action items, procurement-related packages, and transition documentation. • The Program Manager works closely with program, finance, contracts, operations, and technical teams to ensure deliverables are complete, consistent, and ready for customer review.

Title: Adjunct Global Campus Instructor - RN-BSN Program (Remote) Location: USA- Job Description: The Adjunct Global Campus Instructor position is a part-time, temporary adjunct employment opportunity. The Adjunct Global Campus Instructor member perform duties relating to online instruction including but not limited to posting faculty guidance and expectations, participating in classroom discussion boards, grading assignments, and promptly responding to student inquiries. This is an online adjunct teaching position, and other duties may be assigned according to experience and qualifications. Adjunct Global Campus Instructor support high quality nursing education through effective online teaching, student engagement, and evaluation of learning outcomes consistent with program goals and accreditation standards. Special Instructions to Applicant: The application window is anticipated to close on Friday, May 8, 2026 (11:59 PM MST). UAGC Adjunct Instructors: You are not required to submit an application. Please contact facultyscheduling@uagc.edu to discuss possibly getting this assignment added to your course approvals. Essential Job Duties: - Emphasize a student-centered learning environment through active engagement. - Collaborate within the University community to ensure a positive overall experience for all University students, including the following: the Office of Access and Wellness to holistically support student success in the classroom by implementing university-approved accommodations, the Center for Excellence in Teaching and Learning to foster professional growth as it relates to successful teaching for the UAGC student population, and the Student Records department to maintain timely and accurate student records. - Adhere to all faculty requirements such as facilitating and engaging in classroom discussion boards, grading assignments and discussions, and responding to student inquiries in a timely manner. - One professional development session is required to be completed per course taught. Examples are synchronous faculty development opportunities, webinars, course development feedback, etc. - Establish Relationships: Creatively use available tools and strategies to enhance relationships, create a community of learners willing to take risks and actively engage with one another - Critical Thinking: Consistently foster critical thinking through challenging students to elaborate on their thoughts, question their assumptions, examine biases, communicate in a clear and concise manner, and defend their positions throughout the course - Instructive Feedback to Students: Provide instructive feedback that challenges and inspires students while providing specific suggestions to improve the quality of their work and thinking - High Expectations: Effectively demonstrate high expectations, while holding students accountable for insightful exchanges and high-quality performance on assignments, and promote active engagement in their own learning - Demonstrate Instructor Expertise: Effectively and consistently utilize expertise in subject matter by providing personal experiences and connecting course knowledge to real-world examples. Enhance course content and resources to encourage student comprehension and application of course learning outcomes. - Support achievement of program and course learning outcomes. - Maintain compliance with institutional policies and accreditation standards - Participate in required faculty orientation, training, and evaluation processes. The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona, please click here (http://talent.arizona.edu/) . Minimum Qualifications: - Graduate degree in nursing (MSN or higher) from an accredited institution. - Active, unencumbered Registered Nurse (RN) license in at least one U.S. state or jurisdiction. - Demonstrated professional nursing expertise relevant to assigned course content. - Current or recent engagement in professional nursing practice (direct or indirect) sufficient to maintain expertise. - Preparation for online instruction through graduate coursework, professional development, or institutional training. Preferred Qualifications: - Doctoral degree in nursing or a related field. - Prior teaching experience in Baccalaureate or RN BSN nursing programs. Rate of Pay: $19.25 - $29.97 Compensation Type: Hourly at .475 Full-Time Equivalency (FTE) Compensation Guidance: The Rate of Pay Field represents the University of Arizona’s good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, education/training, key skills, and internal equity. Career Stream: Adjunct Global Campus Instructor Level: Chapter 3 Job Function: Instructional and Assessment Services Job Family: UAGC Online Instructor Notice of Availability of the Annual Security and Fire Safety Report: In compliance with the Jeanne Clery Campus Safety Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) (https://clery.arizona.edu/asr) for each of the University’s campuses. These reports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures. Paper copies of the Reports can be obtained by contacting the University Compliance Office at cleryact@arizona.edu . For more information regarding this position, please contact us at talent@arizona.edu .