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As the AI platform for business transformation, we're putting AI to work across organizations — freeing people for work that matters. Making old tech work with new tech. Reaching across departments, from the front office to the back office and every office in between. Our ambition? To become the AI defining enterprise software company of the 21st century (or "AI DESCO21C," as we like to call it). With more than 8,100+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be a Fortune 100 Best Companies to Work For® and World's Most Admired Companies™. Explore your future career with us, visit www.servicenow.com/careers. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
Director, Security & Risk GTM
Location
United States
Posted
23 days ago
Salary
0
Seniority
Lead
Job Description
Director, Security & Risk GTM
ServiceNow
Role Description As the CISO Solutions GTM for US Enterprise Industries, you will play a pivotal role in driving the execution of go-to-market (GTM) strategies for the CISO solutions portfolio tailored for your region. Reporting directly to the Global Head of CISO Solutions GTM, you will champion customer engagement and ensure operational excellence through regionalized activation and measurable impact. This role is ideal for a results-oriented leader with a passion for customer-centric innovation and cross-functional collaboration. - Engage directly with a broad set of customers, ensuring their needs are understood and met. - Foster strong relationships and drive adoption through practitioner-led advocacy and feedback loops. - Develop, prioritize, and refine GTM strategies specific to the US Enterprise Industries. - Integrate market and customer feedback to continuously improve offerings and regional positioning. - Enable and activate the field on all CISO solutions GTM plans, ensuring cohesive execution and alignment with business objectives of Field. - Lead the immersion and activation of GTM initiatives within distinct regional beats, driving scalable and consistent execution across teams, to maximize pipeline generation, progression, and new net annual contract value (NNACV) for the region. - Design and execute scalable engagement models that reach multiple customers simultaneously, maximizing impact and pipeline generation. - Elevate, simplify, and transform CISO solution messaging in partnership with the Industry team, ensuring clarity and impact across all channels in the region. - Measure, analyze, and refine business KPIs and Regional OKRs to track performance and drive continuous improvement. - Provide actionable insights to leadership and stakeholders. - Stay ahead of market trends, competitive shifts, and emerging technologies to inform GTM strategy and positioning. - Represent the company at industry events, panels, and executive forums. - Foster a culture of innovation, collaboration, and continuous improvement. Qualifications - 7+ years of experience in GTM strategy, business operations, or customer success, with at least 3 years in a senior role. - Proven track record of driving strategic initiatives and operational execution in complex, matrixed environments. - Deep experience engaging with senior stakeholders and influencing executive decision-making. - Strong analytical, communication, and storytelling skills. - Experience in SaaS, cloud, or enterprise technology preferred. - MBA or equivalent advanced degree is a plus. Benefits - Senior leader level visibility and impact. - A dynamic, collaborative environment with top-tier talent. - Competitive compensation and benefits. - Opportunities for growth and leadership across the organization.
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