• Owning solution leadership on accounts by establishing trust with senior stakeholders and ensuring solution quality end-to-end. • Collaborating with teams in early project stages to define solution approaches and ensure appropriate scoping and sequencing. • Designing solutions for complex workstreams and presenting them to client teams. • Defining architecture principles and standards and communicating justification of design decisions. • Driving strategy for complex solution design, execution, and deployment. • Steering infrastructure and architecture direction by identifying gaps and advocating for durable solutions. • Acting as a delegator, reviewer, and advisor on medium-complexity solutions to raise quality and enable faster progress. • Proactively anticipating issues and blockers, leading discussions around goals, trade-offs, and constraints, and unblocking delivery teams. • Facilitating workshops and decision meetings to drive cross-functional teams through change.

Role Description ¿Puedes construir los procesos que hacen que marketing y ventas funcionen como un solo motor de revenue? Este reto es para ti. Tu misión en Alegra: - Serás el gestor de implementación de los procesos comerciales que conectan la atracción de clientes con su conversión, retención y expansión. - Diseñar, optimizar y documentar los sistemas que hacen que los equipos de Marketing y Ventas operen con precisión. - Trabajarás desde el equipo de RevOps para que cada interacción con el cliente esté respaldada por un proceso bien estructurado. ¿Qué vas a hacer con nosotros? - Diseñar, optimizar y documentar procesos del ciclo completo de vida del cliente. - Leer e interpretar las métricas clave del negocio y traducir el comportamiento de esas métricas en decisiones operativas concretas. - Gestionar y mejorar los pipelines de ventas: definir etapas, identificar cuellos de botella y proponer mejoras. - Configurar y explotar HubSpot como centro de operaciones de revenue. - Priorizar y filtrar las solicitudes que llegan de Marketing y Ventas con criterio de impacto en revenue. - Identificar oportunidades de automatización e integración entre herramientas. - Apoyar la configuración y mejora de herramientas de contactabilidad. - Colaborar con los equipos de Sales, Marketing y Data para garantizar alineación entre procesos, datos e insights comerciales. - Crear trazabilidad de todos los procesos implementados en herramientas de gestión de proyectos. ¿Cómo usarás IA en el día a día de este rol? - Identificar proactivamente procesos manuales o repetitivos que puedan automatizarse. - Usar herramientas de IA generativa para acelerar la documentación de procesos. - Explorar integraciones con herramientas para construir flujos automatizados. Qualifications - 4 o más años de experiencia en RevOps, Marketing Operations, Sales Operations o roles similares. - Manejo de métricas comerciales clave como EMARR, MRR, ARR, LTV, CAC, payback period, NRR, gross revenue retention, net revenue retention. - Dominio profundo de HubSpot como herramienta de revenue. - Comprensión del ciclo de vida completo del cliente. - Conocimiento del pipeline de ventas. - Capacidad para documentar y comunicar con claridad los procesos. - Tener criterio para priorizar por impacto en revenue. Requirements - Deseable: Certificaciones en HubSpot, RevOps, Marketing Digital o Ventas. - Experiencia con herramientas de integración y automatización. - Conocimiento en otros CRMs a nivel operativo además de HubSpot. - Curiosidad genuina por la IA y disposición para proponer implementaciones concretas. - Requisito de ubicación: Ser residente o contar con permiso de trabajo en Colombia, México, Perú, Costa Rica, Panamá o República Dominicana. Benefits - Trabajo 100% remoto con relación laboral estable. - Coworking mensuales con el equipo local. - Plan de carrera y oportunidades para seguir desarrollando tus habilidades. - Acceso a plataformas educativas, cursos con certificaciones y una biblioteca virtual. - Clases de inglés. - Programas de bienestar y charlas sobre hábitos saludables. - Dos días de cuidado al año adicionales a tus vacaciones. - Apoyo económico para mejorar tu espacio de trabajo. - Celebración de cumpleaños con un bono económico y medio día libre. - Un equipo con talento de distintos países y culturas.

• Build and maintain deal acceleration assets: proposal templates, ROI calculators, competitive battlecards, case studies, and technical FAQs • Maintain a current demo environment and create discovery question frameworks • Own HubSpot reporting and analyze pipeline velocity, communicating insights to the team • Write and iterate outbound sequences for SDR agency, tracking performance metrics • Create co-sell materials for partners to position Searoutes effectively

Role Description WebPT is seeking a dynamic and results-oriented Director of Revenue Operations (RevOps) to lead and optimize our revenue-generating processes across the customer lifecycle. This critical role is responsible for driving alignment, efficiency, and data-informed decision-making across our Sales, Marketing, Customer Success, and Finance teams. The ideal candidate will possess a deep understanding of B2B SaaS business models, exceptional analytical skills, and a passion for using data to drive performance and profitability. As the Director of RevOps, you will be responsible for building a seamless RevOps function that streamlines end-to-end processes, enabling our go-to-market teams to focus on growth and customer satisfaction. You’ll report to the Chief Customer Officer and work closely with other senior leaders to define and execute our growth strategy. Qualifications - Bachelor’s degree in Business, Finance, Analytics, or related field; MBA or other relevant advanced degree preferred. - 8+ years of experience in revenue operations, sales operations, or similar roles in a B2B SaaS environment, with experience managing territory planning and whitespace analysis. - Demonstrated experience leading cross-functional teams and aligning them toward common revenue goals. - Strong analytical and strategic thinking skills; ability to translate data insights into business impact. - Deep understanding of CRM systems and revenue tech stack integration, including marketing automation platforms, Customer Success Management platforms, with proven experience in driving tool adoption and user training for sales and marketing tools. - Proven track record of scaling revenue operations functions to support rapid growth. - Exceptional communication and presentation skills; ability to influence at all levels. - Ability to adapt and thrive in a fast-paced, high-growth environment. Requirements - Lead the Revenue Operations team in designing and executing strategies to align Marketing, Sales, and Customer Success with the company’s overall revenue goals. - Develop and execute a RevOps roadmap that maximizes customer acquisition, expansion, and retention. - Foster a culture of continuous improvement, transparency, and collaboration across all revenue-driving departments. - Design, implement, and manage sales commission plans and incentive structures to drive desired behaviors and align with financial objectives. - Lead the annual sales quota setting process, partnering with Sales Leadership and Finance to ensure targets are equitable, motivating, and aligned with company budgets and growth goals. - Develop and maintain optimized sales territories and account assignments to ensure equitable coverage, maximum market penetration, and minimal conflict. - Own and manage the Sales Analytics function, providing actionable insights into sales pipeline health, forecasting accuracy, and sales rep performance. - Develop and own reporting on market whitespace, total addressable market (TAM), and account potential to help Sales Leadership identify untapped revenue opportunities. - Monitor and analyze marketing campaign performance, lead quality, and funnel conversion rates to optimize marketing spend and ROI. - Build and manage a robust analytics framework for tracking revenue metrics, customer health, pipeline efficiency, churn, and retention. - Own revenue-related reporting dashboards, ensuring stakeholders have visibility into key performance metrics and trends. - Oversee the Deal Desk function, ensuring efficient and compliant structuring of complex deals, pricing approvals, and discounting practices. - Streamline and manage contracting processes in partnership with Legal and Finance, ensuring all revenue agreements are executed accurately and efficiently. - Partner with Finance to manage and track the go-to-market operating budget, including sales and marketing expenditures, ensuring strategic allocation of resources. - Lead the planning process for comprehensive revenue forecasting, setting quarterly targets and KPIs in collaboration with finance and sales leaders. - Standardize and streamline end-to-end processes across sales, marketing, and customer success to ensure a consistent and scalable customer experience. - Own the strategic roadmap, adoption, and governance of the revenue technology stack, including CRM (SFDC), Conversation Intelligence (Gong), Customer Success Management (Gainsight), Marketing Automation Platforms (HubSpot), and other critical tools. - Develop and execute comprehensive training programs, documentation, and change management processes to ensure high user proficiency and adoption of all revenue tools across Sales, Marketing, and Customer Success teams. - Drive optimization of the lead-to-opportunity process, lead scoring, and database management to ensure data cleanliness and efficient handoffs between Marketing and Sales. - Build, lead, and mentor a high-performing Revenue Operations team. - Set clear goals and performance metrics for the RevOps team, ensuring they align with broader company objectives. Benefits - Ample Time Off for fun and rest. - Work from nearly anywhere in the US. - Time Off to make an impact through volunteering. - Multiple Employee Resource Groups (ERGs). - Health, Dental, Vision, 401k, HSA, and many other benefits. Company Description Here, we work hard—but we have lots of fun doing it. We believe in equal opportunity for all, autonomy, trailblazing, and always doing right by our Members. Most importantly, though, we believe in empowering rehab therapy professionals to achieve greatness in practice. So, if you’re a can-do kinda person who loves to help Members win and enjoys working from just about anywhere—then you’ll fit right in. We’ve got big plans, but we can’t achieve them without you. Join us, and let’s achieve greatness.