Go Nimbly

Role Description At Go Nimbly, we want to be a global thought leader in the RevOps space by developing a badass brand built through innovative work created by individuals with growth mindsets. As a member of the Delivery team, you will help our clients drive more revenue by creating a buying experience that’s both frictionless and human. You will move these high-growth companies towards a more operationally efficient organization. As a Revenue Operations Consultant, you'll play a crucial role in advising some of the most successful and fastest-growing companies on their technology stack and processes. Remote: Location Requirements - We’re a fully remote company. - At this time, we are only able to hire candidates who reside in the following locations due to payroll, tax, and compliance requirements: - U.S. states: California, Colorado, Florida, Georgia, Illinois, Massachusetts, New Hampshire, New York, North Carolina, Oregon, Pennsylvania, Texas, Utah. - Countries: Argentina, Brazil, Mexico, Uruguay. - Applicants must be currently based in one of the locations listed above at the time of hire. - If you currently live outside these locations, we’re not able to move forward with your application at this time. Daily Responsibilities - Guiding clients by presenting options, discerning trade-offs, and providing recommendations. - Documenting requirements and workstream plans. - Rapidly prototyping, testing, building, delivering, and measuring the success of solutions. - Tracking progress on work while keeping the team and clients up to date. - Learning and working in different sales and marketing technologies, including Salesforce, Hubspot, Eloqua, Marketo, and related applications. - Contributing to Go Nimbly’s internal knowledge-base by sharing successes, learnings, problem-solving with others, or leading trainings. - Managing client relationships. Benefits - Flexible working environment: our entire team works remotely, and we have no plans to change this! - Tiered incentive program (in addition to base salary) to reward high performers. - Gain exposure to several high-growth companies looking to scale and invest in their revenue operations function. - Be a part of a dynamic team and collaborate with top industry professionals. Many of our alumni have gone on to become leaders and executives at high-growth companies! - Annual camp: we have a yearly offsite to bring the team together, celebrate our successes, and plan the year. - Dedicated to employee development and career paths aimed at fostering your growth and your career. - 100% paid premiums for US employees’ insurance coverage. Qualifications - You have 5+ years of experience as a consultant or in a revenue operations role. - You display deep technical expertise and are a SME in more than one system and capability within RevOps. - You leverage this expertise in a way that allows you to go deep in tools and areas that are you not a SME in. - You have certifications within your area of expertise (Ex. SFDC flows, integrations, triggers; MKTO lead management, engagement programs, targeting and personalization). - Serious organization and project management skills. - A great presenter who builds strong relationships. - High attention to quality and detail. - Experience with configuration of Salesforce. Salary The base salary for this role is $110,000 - $140,000 USD. Adjustment based on geographical location and final salary decision will be in accordance with leveling. In addition to a base salary, this role is eligible for a performance bonus plan.

• Writing Python, Next.js, Vite, Bun, Node, JavaScript (server/client), HTML, CSS, React, Apex. • Implementing open source libraries and design concepts to improve infrastructure. • Contributing to all aspects of the process: defining, designing, developing, testing, and supporting. • Estimating engineering effort, planning implementation, and rolling out system changes.

• Owning solution leadership on accounts by establishing trust with senior stakeholders and ensuring solution quality end-to-end. • Collaborating with teams in early project stages to define solution approaches and ensure appropriate scoping and sequencing. • Designing solutions for complex workstreams and presenting them to client teams. • Defining architecture principles and standards and communicating justification of design decisions. • Driving strategy for complex solution design, execution, and deployment. • Steering infrastructure and architecture direction by identifying gaps and advocating for durable solutions. • Acting as a delegator, reviewer, and advisor on medium-complexity solutions to raise quality and enable faster progress. • Proactively anticipating issues and blockers, leading discussions around goals, trade-offs, and constraints, and unblocking delivery teams. • Facilitating workshops and decision meetings to drive cross-functional teams through change.

• Leading multiple concurrent Gong implementations (8–12 at a time), keeping scope, timelines, and quality on track. • Guiding clients by presenting options, discerning trade-offs, and providing recommendations. • Owning implementation discovery, requirements gathering, solution design, and documentation. • Configuring and delivering solutions within Gong products (including Foundations, Forecast, and Engage) and driving successful adoption. • Documenting requirements and workstream plans. • Tracking progress on work while keeping the team and clients up to date. • Learning and working in different sales technologies, including Salesforce, Hubspot, and related applications. • Contributing to Go Nimbly’s internal knowledge-base by sharing successes, learnings, problem-solving with others, or leading trainings. • Managing client relationships and running client-facing sessions with confidence and clarity.

• Acting as a trusted advisor to customers, offering strategic guidance and insights to optimize revenue performance. • Collaborating closely with customer stakeholders to understand business goals and define high-level strategies to optimize revenue operations processes, including sales, marketing, and customer success. • Leading the implementation of revenue operations solutions, with a special focus on conversation intelligence and sales engagement platforms. • Managing customer expectations and nurturing the customer relationship by being the point person for all communication. • Ensuring the quality of all deliverables and providing direction on one or more projects while maintaining a high level of service.

• Guiding executives and stakeholders by presenting options, discerning trade-offs, and making clear architectural recommendations tied to KPIs. • Documenting reference architectures, requirements, and phased workstream plans across Clay and broader RevOps tech stack. • Designing Clay workflows for programmatic prospecting, enrichment orchestration, and signal-based scoring/routing into Salesforce/HubSpot. • Contributing to Go Nimbly’s internal knowledge-base and provide mentorship to consultants and analysts. • Managing senior client relationships; facilitating workshops and decision forums.

• Serve as the go-to HR partner for managers and employees, providing guidance on employee relations, performance concerns, conflict resolution, and policy interpretation. • Own and evolve core HR programs end-to-end — including performance management cycles, compensation benchmarking, benefits administration, and employee engagement — ensuring they scale with the business. • Develop, document, and maintain HR policies and processes that reflect current employment law, company values, and the realities of a fully remote, growing organization. • Drive compliance across federal, state, and local employment regulations as well as international employment requirements, proactively identifying risk areas and implementing solutions before they become issues. • Partner with leadership to translate business goals into people strategies, providing recommendations on organizational design, workforce planning, and employee development. • Manage and improve the employee lifecycle from onboarding through offboarding, ensuring a consistent, positive experience at every stage. • Diagnose people-related challenges through data analysis, manager feedback, and employee engagement signals, then determine the right level of intervention — whether that's a quick conversation or a systemic program change. • Build organizational capability by developing manager training, employee resources, and self-service documentation that reduce reliance on institutional knowledge. • Make judgment calls on sensitive HR matters, escalating to the Director of Operations when appropriate but operating with significant autonomy on day-to-day decisions.

• Owning solution leadership on accounts by establishing trust with senior stakeholders, providing clarity through complexity, and ensuring solution quality end-to-end • Collaborating with teams in early project stages to define solution approaches and ensure the work is appropriately scoped and sequenced. • Designing solutions for complex workstreams and presenting them to client teams in a way that builds confidence, aligns stakeholders, and makes the case for scalability and best practice. • Defining architecture principles and standards and owning communication and justification of design decisions with internal teams and clients. • Driving strategy for complex solution design, execution, and deployment, including work that spans multiple systems, teams, and processes. • Steering infrastructure and architecture direction by spotting gaps and unknowns, understanding downstream impacts, and advocating for durable, scalable solutions. • Acting as a delegator, reviewer, and advisor on medium-complexity solutions, raising quality, and enabling others to move faster. • Proactively anticipating issues and blockers, leading conversations around goals, trade-offs, and constraints, and unblocking delivery teams. • Improving how your team communicates and shows work by defining processes, standards, best practices, and new ways of working. • Actively up-leveling the team through coaching and mentoring, including career development support and skill-building. • Facilitating workshops, process sessions, and decision meetings to steer, lead, and drive cross-functional teams and leaders through change. • Acting as an ambassador within the Revenue Operations space by keeping a pulse on releases and trends, and helping form a point of view on how changes will impact teams and customers.

• Shape and assist on our operational roadmap for internal systems and processes, identifying high-impact opportunities and making recommendations on prioritization and sequencing. • Lead cross-functional process improvement initiatives end-to-end—from diagnosis through design, implementation, change management, and measurement—particularly at the intersections of GTM, Delivery, and Finance. • Serve as a strategic thought partner to functional leads, helping them translate business challenges into operational solutions without requiring Director-level involvement for every decision. • Drive accountability for operational health by defining key metrics, monitoring performance, and proactively surfacing issues or opportunities to leadership. • Architect and maintain core business systems and workflows, including our CRM (Salesforce), PSA (Kantata), and related tools (Clay, Zapier, Slack, ClickUp, etc.) to ensure they evolve alongside business needs. • Diagnose operational friction through stakeholder engagement, ride alongs, process mapping, and data analysis, then determine the right level of intervention (quick fix vs. systemic change). • Build organizational capability by developing SOPs, training materials, and internal resources that reduce reliance on institutional knowledge. • Make judgment calls on operational trade-offs, escalating to the Director of Operations when appropriate but operating with significant autonomy on day-to-day decisions.

• Guiding clients by presenting options, identifying trade-offs, and recommending scalable marketing operations solutions. • Documenting business requirements, campaign workflows, lead lifecycle processes, and workstream plans. • Building, testing, and optimizing solutions related to campaign execution, lead routing, scoring, nurturing, attribution, and marketing-to-sales handoff. • Tracking project progress while keeping internal teams and clients up to date. • Working across marketing and revenue technologies, including Salesforce, Marketo, HubSpot, Pardot, and related applications. • Helping clients improve funnel performance, data quality, segmentation, and reporting visibility across the buyer journey. • Contributing to Go Nimbly’s internal knowledge base by sharing learnings, problem-solving with teammates, and leading trainings. • Managing client relationships and building trust as a strategic partner.