Role Description As an Ecommerce Account Manager, you will support and grow client relationships while helping optimize the online shopping experience. This role is a great fit for someone eager to develop skills across account management, ecommerce strategy, and data-driven problem solving — with plenty of mentorship and collaboration along the way. What will I be doing? - Client Relationship Management: - Build Client Relationships: Serve as a day-to-day point of contact for clients, supporting ecommerce initiatives and building trust over time. - Understand Client Goals: Learn clients' business objectives and work alongside a senior strategist to meet deliverables and communicate impact. - Regular Communication: Participate in and eventually lead regular client check-ins to share updates, discuss initiatives, and gather feedback. - Partnership Support: Help maintain relationships with agency partners by coordinating monthly touch bases and sharing learnings internally. - Project Management: - Campaign Support: Assist in the implementation of ecommerce optimization campaigns, coordinating with internal teams to keep projects on track. - Timeline Tracking: Help manage project timelines to ensure deliverables are met on schedule. - Cross-Functional Collaboration: - Work with Design and Development Teams: Collaborate with designers and developers to implement site changes, assist with QA after deployments, and help communicate technical updates to clients. - Knowledge Sharing: Contribute to a culture of learning by sharing insights and best practices across teams. - Additional Responsibilities: - AGILE Participation: Learn and contribute to AGILE workflows, including backlog management and sprint planning. - Budget Awareness: Support client budget tracking and help ensure resources are used effectively. - Case Studies: Assist strategists in documenting client wins and contributing to case study development. - App Research & Recommendations: Research and recommend apps based on client needs, and help with implementation and optimization. Qualifications - Bachelor's degree in Marketing, Business, or a related field (or equivalent experience). - 1–3 years of experience in ecommerce, account management, digital marketing, or a related role. - Familiarity with Shopify or other ecommerce platforms (Shopify experience preferred; WooCommerce or Magento a plus). - Strong written and verbal communication skills — you're comfortable talking to clients and internal teams alike. - Organized, detail-oriented, and able to manage multiple tasks at once. - Eagerness to learn — you don't need to know everything, but you should be curious and coachable. Requirements - Experience with digital merchandising or site content management. - Background in digital marketing (SEO, email, paid, etc.). - Exposure to AGILE or project management tools (Jira, Asana, etc.). - Comfort translating technical concepts for non-technical audiences. Benefits - Health Coverage (Day 1): Company covers 80% of medical, dental, and vision premiums for the employee, starting on your first day. - Paid Time Off: 23 days of PTO annually, plus 10 company holidays. Up to 3 days may roll over into the following year. - 401(k) with Company Match: 4% company match after 6 months of employment, fully vested. - Parental Leave: 12 weeks of fully paid maternity and paternity leave. - Remote Work Support + Half-Day Fridays: $500 annual stipend for home office and work-related expenses, plus half-day Fridays to support work-life balance. Additional Requirements - Applications must be submitted in English; sponsorship is not available. - All application questions are required. Incomplete applications will not be considered. - Direct outreach to company leadership regarding this role is not permitted. - A video interview may be required as part of the selection process.

• Engage with customers to align customer goals with our solutions • Work closely with CSMs, Solution Engineers, and Professional Services in pursuit of a superlative customer experience • Ensure account retention, development, and growth of lifetime customer value across the portfolio • Drive customer use and adoption of software to ensure maximum license utilization by facilitating successful onboarding and adoption of software, leading to retention, upsell, and cross-sell opportunities • Support POD teams to expand and grow customer accounts by identifying customer needs, educating, and selling additional products in our software portfolio • Monitor and report customers' product experiences and provide consultation and recommendations to improve performance and success

Role Description An Area Sales Manager is an advanced role responsible for disrupting the dialysis market while selling a clinically and financially superior MedTech solution in Tablo. This requires a number of capabilities including: - Expert-level knowledge in the capital sales process - The ability to build a team of advocates within each facility - Strong solution selling skills - The ability to drive change and take control - Tenacity to ensure sales objectives are met on a consistent basis Area Sales Managers are expected to provide an extraordinary degree of: - Strategic discovery - Executive engagement - Project urgency - Solution selling at all levels of healthcare organizations Qualifications - Bachelor’s degree or equivalent experience required - Minimum of 5 years sales experience in healthcare capital selling meeting and exceeding budget - Excellent communication and interpersonal skills Requirements - 10 years sales experience in selling disruptive MedTech - Experience selling Software Analytics and EMR integration - Ability to travel up to 75% - 3 years Sales Leadership experience - Selling in disruptive environments and influencing behavior change Benefits - Salary is $125,000 and the current variable commission at plan is $211,600 (subject to change) - National Salary Range (Remote): $125,000 — $125,000 USD Company Description At Outset, we believe every person matters. Every Outsetter, every patient, every caregiver. Because we are here to create a revolution, and we believe in doing that by innovating everywhere with intelligent speed. Our team expects nothing less than our best display of strengths and skills, and we find joy in working together for a common goal. We are fueled by the opportunity to give people their lives back. And we believe that it begins with YOU, our future Outsetter. At Outset, we’ve designed a professional world that our employees are honored and impassioned to belong to, one that offers challenge, the ability to collaborate with great people, and opportunities to build skill and expertise in a fulfilling career. An opportunity at Outset Medical won’t just be about finding a job. Our culture revolves around the principles of moving farther, faster, together, so working here feels like a masterclass in peak performance, for individuals and teams.

• Drive territory growth through new business acquisition and expansion of existing accounts in peripheral, cardiovascular and related specialties • Own full territory management including account strategy, segmentation, forecasting, and revenue responsibility • Build and maintain strong clinical relationships, including KOL engagement and regular customer interaction • Support product adoption through case support, training, demos, and clinical education • Position products effectively within pricing and reimbursement frameworks to optimize commercial outcomes • Monitor market trends and competitors, translating insights into actionable commercial strategies • Collaborate cross-functionally with Marketing, Customer Service, and internal stakeholders to execute go-to-market plans