Role Description The Communications Specialist leads the strategy, design, and execution of email and SMS campaigns within the Digital Learning customer relationship management (CRM) systems. This role is highly email-build centric, responsible for: - Coding - Designing - Testing - Deploying dynamic, data-driven communications These efforts support student acquisition, engagement, and conversion through to graduation. Qualifications - Experience in email and SMS campaign management - Strong coding and design skills - Ability to test and deploy communications effectively - Knowledge of customer relationship management (CRM) systems Requirements - Proven track record in digital communications - Strong analytical skills to assess campaign performance - Excellent written and verbal communication skills - Ability to work collaboratively in a team environment Benefits - Focus on work-life balance - Access to career development and coaching - Opportunities for continued education - Extensive list of development and training possibilities Company Description The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees—the Volunteers—who uphold the university’s tradition of lighting the way for others through leadership and service. - Offers over 900 programs of study across 14 degree-granting colleges and schools - Flagship land-grant university with a statewide footprint - Highest Carnegie classification for research activity - Deep partnerships with industry leaders and Oak Ridge National Laboratory - Strong commitment to land-grant mission of learning and engagement - Ranked nationally as “Best Employer for New Graduates” and “Best Workplace for Women” Apply today and join the Tennessee Volunteer community!

Role Description The Member Engagement Specialist will be critical to advancing one of NERC’s core focus areas - engagement. The specialist will support implementation of plans to achieve engagement priorities and track engagement efforts across NERC. Furthermore, the specialist will provide stakeholder engagement and communications support to certain NERC departments and committees. The specialist will also play a role in supporting strategic planning efforts within NERC. The specialist will report to the Director, NERC Membership Engagement. - Engage directly with external stakeholders (e.g., electric industry representatives and trade organizations), such as through email, meetings, and conferences. - Support member engagement strategy, including onboarding NERC members, updating and maintaining the integrity of membership data, keeping website and other key communication resources current, gathering and managing feedback, etc. - Support engagement with NERC’s Member Representatives Committee. - Track and analyze NERC’s member engagement efforts and provide regular status updates to NERC leadership on key metrics. - Support the development and maintenance of a stakeholder CRM database. - Develop educational collateral (e.g., one-pagers, slide decks, memorandum) for stakeholders. - Develop external messaging, talking points, and presentations to support NERC leadership. - Act as an external affairs liaison to certain NERC departments and standing committees to ensure alignment and coordination around stakeholder engagement and communications. - Provide support on key initiatives underway at NERC. - Support the development and implementation of NERC’s strategic planning process. - Stay abreast of industry developments that might have an impact on NERC. Qualifications - Bachelor’s degree in a related field from an accredited four-year college or university. - Minimum of 5-years work experience, including prior experience working in or with the electric industry. - Experience with stakeholder engagement and/or strategic planning. - Proven ability to deepen relationships and encourage stakeholder participation. - Exceptional communications skills across formats, including verbal presentations and written deliverables. - Strong analytical and problem-solving skills. - Experience working across multiple projects simultaneously, with multiple stakeholders and different timelines. - Extremely organized and detailed-oriented. - Passionate, mission-driven leader who is comfortable leading large-scale projects in a fast-paced environment. - Ability and desire to work collaboratively, across teams and parts of the organization. Requirements - A background check will be conducted prior to employment. - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. - This position has been classified as exempt. - The position may be based remotely but must be able to travel to NERC offices or meeting locations if needed. Reimbursement of travel expenses will be in accordance with the company’s travel and expense reimbursement policies. Benefits - Everyone at NERC is a leader. - We are accountable personally and organizationally to deliver on commitments. - We develop ourselves and people in the organization to ensure that NERC realizes its strategic objectives. - We are resilient and adaptable to the challenges and needs of the business and our team. - We exude a growth mindset and empower teams to take risks. - We build collaborative relationships within NERC, the ERO, and the stakeholders of NERC. - We exemplify NERC cultural behaviors: - Reward high-quality, creative, and innovative work. - Attract, engage, and retain top talent. - Value and respect diverse perspectives. - Provide a safe, inclusive, and collaborative work environment. - Form strong relationships within the company, and with the ERO Enterprise. - We demonstrate curiosity in a wide variety of areas and are open to exploring new situations, knowledge, and opportunities for growth and development. - We demonstrate an anticipatory mindset, preventing problems and building contingencies where appropriate. - We are champions for diversity and inclusion, seeking out and valuing diverse perspectives. - We value well-being, prioritizing collaboration, engagement, and connection among our team.

Role Description Are you a recent college grad or professional looking to transform lives through medical communications? Are you ready for a rewarding career in a collaborative and growing environment? We’re hiring a savvy Program Coordinator passionate about keeping projects on task and their team focused. About You: - You are flexible and confident you can manage up to 20 projects at a time and be responsible for the project development process. - You are solution-oriented and can anticipate potential workflow obstacles and provide solutions. - You’re highly organized, a self-starter with an eye for the details and a pulse on the bottom line. - You flourish in fast-paced environments and relish the particulars. - You work passionately, never satisfied with the status quo. - You’re a born problem-solver and enjoy when no day is the same. Your Day-to-Day: - Track project deliverables through all departments, ensure due dates are relayed, and obstacles are identified and communicated efficiently. - Run your clients medical/legal/regulatory (MLR) process, including submissions, coordinating with taggers, and communicating status updates. - Oversee coordinating internal and external meetings, taking meeting notes, and providing status updates to the team. - Review invoicing documents and final reconciliations under supervision from a program manager. - Prepare Sunshine Act reports and any ancillary reports as required by the client. - Work closely with the logistics vendor to perform meeting planning tasks, including site search, venue contracting, travel arrangements, food/beverage, and AV equipment. - Prepare and distribute the assignment report and facilitate assignment team meetings. Qualifications - Bachelor’s degree, ideally with a concentration in advertising, marketing, communications, or journalism; other majors will be considered. - 0-2 years of prior work experience in a client service/agency setting or related internship experience. - A high level of computer competency and intermediate or advanced proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, MS Project, and Outlook). - Strong written and verbal communication skills. Requirements - Working knowledge of timeline and schedule development. - Experience supporting a project manager or marketing team with coordinating tasks and tracking deadlines. Benefits - Discretionary annual bonus. - Health insurance. - Retirement savings benefits. - Life insurance and disability benefits. - Parental leave. - Paid time off for sick leave and vacation.

Role Description The Associate Director, Editorial and Executive Communications, supports the development and execution of high-impact communications that shape the voice of the organization. This role is responsible for developing clear, consistent, and compelling messaging that translates organizational priorities into sharp narratives, persuasive content, and actionable talking points. Reporting to the Senior Director, Editorial and Executive Communications, this role partners across teams to support executive communications and contribute to an editorial function that ensures alignment, clarity, and consistency across the enterprise. The position also plays a key role in integrating artificial intelligence to enhance content development, scalability, and efficiency. Responsibilities - Executive Communications - Support the development of communications for the organization and its leaders, including speeches, talking points, presentations, and high-visibility materials. - Draft and refine executive content that reflects a consistent, authentic voice aligned with organizational priorities. - Help prepare materials for public appearances, board engagements, and key stakeholder interactions. - Translate complex issues into clear, compelling narratives tailored to diverse audiences. - Editorial & Core Messaging - Develop core messaging, narratives, and content used across the organization. - Create and maintain messaging frameworks, including talking points, FAQs, and narrative platforms. - Ensure consistency of tone, clarity, and positioning across materials and channels. - Contribute to content that supports campaigns, initiatives, and strategic priorities. - Content Development & Execution - Produce high-quality written content for internal and external audiences, including editorial platforms, leadership communications, and field-facing materials. - Anticipate messaging needs and proactively develop content to support emerging issues and opportunities. - Apply strong editorial judgment to ensure accuracy, clarity, and effectiveness. - AI-Enabled Content Development - Leverage artificial intelligence tools to enhance writing, editing, research, and content development workflows. - Develop prompts, templates, and repeatable processes that improve efficiency and consistency. - Support the integration of AI into editorial workflows to expand capacity and scalability. - Stay current on emerging tools and best practices to continuously improve output. - Cross-Functional Collaboration - Partner with marketing, earned and social media, internal communications, policy, and field teams to ensure message consistency and clarity. - Support integrated planning and execution across campaigns and initiatives. - Provide stakeholders with clear, ready-to-use messaging and content. Qualifications - 6–8+ years of experience in communications, with experience in executive communications, speechwriting, or content strategy. - Exceptional writing and editing skills, with the ability to simplify complex ideas for broad audiences. - Experience developing messaging frameworks, narratives, and editorial content. - Demonstrated ability to write for senior leaders or high-visibility communications. - Strong organizational skills and ability to manage multiple priorities. - Ability to travel up to 10%. Requirements - Experience using artificial intelligence tools to support writing, editing, or research. - Ability to develop prompts, templates, and workflows that improve content development. - Interest in applying emerging technologies to communications and storytelling. - Strong storytelling and narrative development skills. - Sound judgment and attention to detail. - Ability to balance strategy with execution. - Collaboration and influence across functions. - Ability to operate effectively in a complex, matrixed organization. - Commitment to clarity, consistency, and quality. Benefits - Comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, long term care insurance, tuition reimbursement, generous Paid Time Off, 12 annual holidays and Paid Family Leave. - Annual Cultural & Heritage Day and Volunteer Day of their choosing. - Gold standard 401(k) retirement plan. - Full time employees (37.5 hours/week) will enjoy an annual School Visitation Day and an Elder Care Facility Day of their choosing.