Summit BHC operates a network of leading addiction treatment and behavioral health centers across the country.
Director of Revenue Cycle - Accounts Receivable
Location
United States
Posted
45 days ago
Salary
0
Seniority
Lead
No structured requirement data.
Job Description
Director of Revenue Cycle - Accounts Receivable
Summit BHC
Role Description The Director-Revenue Cycle-Accounts Receivable is responsible for leading and optimizing daily insurance follow-up, denial management, and accounts receivable operations across the revenue cycle. This role provides both strategic direction and hands-on operational oversight to accelerate cash collections, reduce aged receivables, minimize avoidable write-offs, and strengthen denial prevention and recovery performance. The Director partners cross-functionally to resolve payment barriers, improve first-pass resolution, and ensure consistent, high-quality execution of follow-up and denial workflows across all payer classes, including government, commercial, managed care, and self-pay. Qualifications - Bachelor’s degree in Healthcare Administration, Business, Finance, or related field preferred; equivalent relevant experience may be considered in lieu of degree. - Five or more years of progressive healthcare revenue cycle experience required. - Experience in hospital, behavioral health, acute care, physician revenue cycle, or multi-site healthcare operations preferred. - Strong knowledge of payer reimbursement, denial management, appeals, claims adjudication, and account resolution workflows. - Working knowledge of payer rules, timely filing requirements, authorization requirements, and reimbursement regulations. - Strong analytical, problem-solving, leadership, and communication skills. - Proficiency with EMR/PMS platforms, clearinghouses, payer portals, and Microsoft Excel. - Experience in behavioral health, SUD, acute psych, or multi-facility healthcare environments preferred. Requirements - Three or more years of leadership experience in collections, denial management, accounts receivable follow-up, or related functions required. - HFMA, CRCR, or similar revenue cycle certification preferred. Benefits - Comprehensive benefit plan. - Competitive salary commensurate with experience and qualifications.
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Role Description - Prepare collection reporting for portfolio of associations - Execute Delinquency Process in software system for assigned portfolio - Review of Delinquency Maintenance module in software system for credit & zero balance accounts - Prepare lien documentation per collection policies - Release liens for accounts that balances are paid - Prepare accounts for legal referral to attorney offices - Correspond with attorneys regarding payments received/open accounts as needed - Correspond with residents regarding account balances - Correspond with site teams regarding delinquent accounts - Post legal payments in VMS & maintain proper check back-up - Maintain organized back-up - Establish and monitor payment plans for assigned portfolio - Other tasks/projects as outlined by department leader Daily Workflow of Collection Specialist - Review new correspondences (emails & voicemails) and provide responses within 24 business hours - Daily review of Delinquency Maintenance detail to close credit & zero balance accounts - Post any received legal payments, code for deposit & create backup documentation for each deposit - Correspond with association for lien &/or legal approval accounts recommended - Update collection tracker with date of process & order #s for processed items upon completion of charge application in software system - Prepare any approved liens for recording - Prepare any approved accounts for legal referral - Monthly review of monitored payment plans - Monthly confirmation of legal accounts with onsite/attorney Qualifications - Good English communication skills both written and verbal - A/R or Collections experience in any industries - Can work during the night shift - Can start on November 3 - This is a full time role - Up to $6/hr - US time zone
• Lead and manage the accounts receivable team to ensure timely and accurate invoicing, collections, and cash application processes. • Develop and implement revenue cycle strategies to optimize cash flow and reduce days sales outstanding (DSO). • Collaborate with sales, finance, and customer service teams to resolve billing disputes and improve customer satisfaction. • Monitor key performance indicators (KPIs) related to revenue and receivables, providing regular reports and insights to senior leadership. • Ensure compliance with accounting standards, company policies, and regulatory requirements related to revenue recognition and accounts receivable. • Drive process improvements and automation initiatives to enhance efficiency and accuracy in revenue and receivables management. • Manage relationships with external auditors and support financial audits related to revenue and accounts receivable. • Provide leadership, coaching, and professional development opportunities to team members to build a high-performing department.
• Prepare collection reporting for portfolio of associations • Execute Delinquency Process in software system for assigned portfolio • Review of Delinquency Maintenance module in software system for credit & zero balance accounts • Prepare lien documentation per collection policies • Release liens for accounts that balances are paid • Prepare accounts for legal referral to attorney offices • Correspond with attorneys regarding payments received/open accounts as needed • Correspond with residents regarding account balances • Correspond with site teams regarding delinquent accounts • Post legal payments in VMS & maintain proper check back-up o Maintain organized back-up • Establish and monitor payment plans for assigned portfolio • Other tasks/projects as outlined by department leader • Review new correspondences (emails & voicemails) and provide responses within 24 business hours • Daily review of Delinquency Maintenance detail to close credit & zero balance accounts • Post any received legal payments, code for deposit & create backup documentation for each deposit • Correspond with association for lien &/or legal approval accounts recommended • Update collection tracker with date of process & order #s for processed items upon completion of charge application in software system • Prepare any approved liens for recording • Prepare any approved accounts for legal referral • Monthly review of monitored payment plans • Monthly confirmation of legal accounts with onsite/attorney
• Ensure payments are applied accurately and timely to tenant accounts. • Analyze financial reports & collaborate with property management and property accounting to identify and monitor any issues with tenant ledgers and/or reconciliations. • Perform monthly reviews of tenant credits, overpayments, and applications. • Assist property management with collection activities, including but not limited to sending follow-up inquiries, past due negotiations, and referring accounts to collections as needed. • Maintain accurate and organized documentation in electronic filing systems, including maintaining the Accounting Dropbox folder hierarchy and integrity. • Collaborate with internal and external stakeholders to resolve issues and address inquiries in a timely manner. • Work on ad hoc projects and initiatives as needed, including projects where there may be ambiguity or which do not have clearly established processes to reference. • Maintain and update accounting and financial information in the prescribed standards and systems. • Flexibility to support several different teammates within the Property Accounting department and to prioritize and balance different responsibilities. • Effectively and clearly track and communicate the status of workflow tasks to supervisors. • Prepare charges, receipts & payables within our accounting system, providing adequate supporting documentation. • Maintain accounting and financial files, including financial workbooks, property spreadsheets, and trackers. • Assist with reporting on an as needed basis.
