• Act as initial point of contact for inquiries from potential and existing Iowa Medicaid Program recipients and affiliates. • Provide one-to-one telephone contact with applicants, beneficiaries, and enrollees in customer service roles. • Accurately document enrollment requests and status changes • Enter application and enrollment information into a web-based computer system for customers wishing to apply for the program over the telephone. • Maintain technical and program policy proficiency in the Iowa Family Care rules/guidelines and other related program policies. • Provide clear, complete, accurate, and objective information based on a full understanding of program requirements.

Role Description The internship engagements aim to: - Provide young graduates with practical experience in areas such as international development, governance, public policy, gender equality, public administration, human rights, and sustainable development. - Strengthen the application of academic knowledge through exposure to real-world programme implementation and policy processes. - Promote learning, collaboration, and professional development. - Enhance the employability of young professionals by equipping them with relevant technical and workplace skills. - Support UNDP Malawi’s programme delivery through targeted contributions aligned to unit needs. - Contribute to UNDP’s mandate to eradicate poverty, reduce inequalities, and support the achievement of the Sustainable Development Goals (SDGs) through knowledge, capacity development, and policy support. Duties and Responsibilities - Partnerships and Ecosystem Engagement: Establish and sustain strategic engagement with creative sector actors in Malawi, including youth creatives, industry associations, private sector, and development partners, to identify collaboration and partnership opportunities aligned with UNDP priorities. - Policy and Advocacy: Support policy dialogue and advocacy efforts on the creative economy, including intellectual property (IP), formalization and monetization. Engage government counterparts and stakeholders to strengthen enabling policy and regulatory environments. - Knowledge Management and Learning: Document, package, and disseminate lessons learned, best practices, and success stories to inform programme design, scaling, and resource mobilisation. - Programme Development and Implementation: Support the design and operationalisation of programmes targeting youth in the creative sector, including capacity-building initiatives, innovation challenges, and enterprise development interventions that respond to market needs. - Support efforts to design avenues and pathways for incubating and accelerating creative sector start-ups, venture builders, and talent pipelines across strategic value chains. Competencies - Interest and motivation in working in an international organization. - Good analytical skills in gathering and consolidating data and research for practical implementation. - Outgoing and initiative-taking person with a goal-oriented mind-set. - Communicates effectively when working in teams and independently. - Good in organizing and structuring various tasks and responsibilities. - Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability. - Responds positively to feedback and differing points of view. - Consistently approaches work with energy and a positive, constructive attitude. Required Skills and Experience - Education: Minimum - Be in the final year of a Bachelor’s degree or possess a Bachelor’s Degree in Arts, International Affairs, International Development Studies, Project Management, Social Sciences, or related field, within the first year of graduation, or be enrolled for a Masters Degree in the same areas. - Experience: Knowledge of the opportunities in the orange economy and youth entrepreneurship ecosystems. - Familiarity with incubating and building creative sector enterprises. - Understanding in designing creative sector development programs. - Familiarity with intellectual property/monetization frameworks and creative sector dynamics. - Programme/project management and coordination skills. - Stakeholder engagement and partnership building. - Research and analytical skills. - Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members. - Language skills: English required; knowledge of other UN languages is an advantage. Internship Conditions - UNDP Interns receive a monthly stipend (amount depends on duty station). - Travel, accommodation, visas, and living costs are the responsibility of the intern. - Interns are responsible for securing adequate medical insurance for the duration of their internship with UNDP and must provide self-certification of good health prior to starting the internship. - Interns are responsible for obtaining necessary visas and arranging travel to and from the duty station where the internship will be performed. - Interns are not eligible to apply for, or be appointed to, any post in UNDP during the period of the internship. - Selected candidates for in-person internships must show proof of valid medical insurance for the duty station in which they will intern. - UNDP accepts no responsibility for loss or damage to personal effects that may occur during the internship. - Interns are expected to work full time, but flexibility is allowed for education programmes. Disclaimer - UNDP reserves the right to select one or more candidates from this vacancy announcement. - UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. - UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status. - The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process.

Role Description AECOM is seeking Contract Management Support for one of our offices in Sacramento, CA. This role will support with the administration and oversight of active contracts and procurement agreements. This position ensures compliance with legal and regulatory standards, supports contract managers with reviews of task orders, invoices, and amendments, and provides timely, detailed analysis and recommendations. - Applies knowledge and utilization of both efficient procurement processes, market research, and good business management to ensure timely delivery of goods and services to the customer. - Maintains liaison with the contractor to interpret contractual obligations and provide problem resolution under the direction of the Contract Manager/CAHSR. - Coordinates with legal, finance, and other departments ensuring compliance with legal and regulatory requirements. - Implements contract management policies and procedures and identifies areas for improvement. - Develops and maintains a centralized contract repository, updates electronic contract files and databases, ensuring control and accessibility to ensure audit readiness and transparency. - Identifies and mitigates contractual risks by proactively monitoring key terms, deliverables, and deadlines. - Analyzes contractor performance via reports and deliverables. - Drafts, edits, and reviews correspondence, meeting materials, and reports related to contract performance. - Compiles information to support the SSM I, contract managers, and additional leadership for audit readiness, monthly reports, and special projects. - Coordinates contract amendments, renewals, and terminations in collaboration with legal and project teams. - Tracks and reports on Contract Manager (Authority), compliance metrics, and vendor performance to inform strategic decisions. - Supports contract managers with client requirements, including preparing spreadsheets, documents, and emails. - Assists in resolving contract compliance issues by gathering documentation and coordinating corrective actions. - Identifies performance gaps and recommends solutions to enhance contract compliance and efficiency. - Conducts post-award contract reviews to ensure lessons learned are captured and applied to future agreements. - Maintains up-to-date knowledge of federal, state, and local procurement regulations and integrates changes into contract practices. - Collaborates with subject matter experts to ensure accuracy and relevance of training content. - Develops standardized procurement and contract administration tools, templates, and processes to ensure consistency across the Authority. - Assists in the creation of instructional guides, reference manuals, and e-learning modules. - Supports internal audits and external reviews by providing complete and accurate contract documentation and compliance evidence. - Provides training and guidance on contract-related issues to teammates/staff. - Provides review and technical guidance supporting contract managers in verifying contractor invoices in accordance with the executed contracts, and governing laws/regulations. - Manages documentation through the contract management life cycle and ensures the documents are stored and the files are organized per established procedures and guidelines. - Validates that addition/change of personnel or sub-contractor has all the required support documentation and has been approved by the Contract Manager prior to invoice submittal. - Responds to customer and supplier inquiries about order status, changes, or cancellations in a timely manner supporting CAHSR needs. - Collaborates with on-site personnel to gather and assemble records for invoicing, investigations, collecting and reviewing contractor and subcontractor payroll, and communicate concerns regarding non-compliance/non submittal issues, violations, invoice deficiency with Contract Manager. - Analyzes, prepares, and approves invoices by comparing services rendered to contract language. - Ensures cost is appropriate and within the scope of the contract. - Under management’s supervision, compares prices, specifications, and delivery dates to support preparation of contractual documentation. - Contributes to the overall success of the PDS and CAHSR office by performing all other duties and responsibilities as assigned. Qualifications - BA/BS + 4 years of relevant experience or demonstrated equivalency of experience and/or education. - Bachelor’s Degree (or higher degree) from an accredited educational institution authorized to grant baccalaureate degrees in Business, Acquisitions, Legal or related field. - Minimum Four (4) years’ experience in contract management, the principles, contractual terms, pricing structures, pricing tools and data systems, project support, finance, contracting, or proposals. - FAC-C Professional or equivalent. - Ability to continuously improve in a team environment, working with other departments involved in process and execute timely. - Strong interpersonal and communication skills. - CFCM, CPCM. - Federal Contracting Warrant. Benefits - Medical, dental, vision, life, AD&D, disability benefits. - Paid time off, leaves of absences, voluntary benefits. - Perks, flexible work options, well-being resources. - Employee assistance program, business travel insurance. - Service recognition awards, retirement savings plan, and employee stock purchase plan.

Role Description Are you a disciplined problem-solver with a sharp eye for detail? We are looking for fluent Dutch speakers to join a specialized team representing a global leader in online payment solutions. This is a 100% remote role based in Portugal. Whether you prefer the quiet of the Algarve or the energy of Lisbon, you will have the freedom to work from anywhere in the country as you help manage and secure global digital transactions. - Multi-Channel Support: Provide fast and accurate solutions via phone, email, and live chat. - Problem Solving: Manage complex inquiries regarding account security, payment processing, and transaction history. - Technical Guidance: Help users navigate the platform and mobile app with clear, easy-to-follow instructions. - Security & Integrity: Handle sensitive issues like refunds, billing errors, and fraud prevention with total discretion. - Case Management: Maintain detailed records and escalate high-priority financial cases to the right departments when necessary. - Expert Knowledge: Stay up to date on the latest platform features and international financial rules. Qualifications - Native or near-native Dutch (C1) and professional English (B2) for global team collaboration. - You must currently live in Portugal (or be ready to relocate) and have a valid EU work permit. - The ability to work independently with strong organization and time-management skills. - Excellent verbal and written skills, with a focus on analytical thinking. - Comfortable using digital financial tools and navigating the online economy. Requirements - High-performing professionals who can manage a virtual office while maintaining world-class service standards. Benefits - We provide the equipment and the training; you provide the talent. - Total Flexibility: A permanent work-from-home model anywhere in Portugal. - Tech Kit: We ship a full professional hardware setup—including a laptop and headset—directly to you. - Competitive Pay: A reliable base salary plus monthly performance bonuses. - Full Coverage: Private health and life insurance from your very first day. - Career Growth: Ongoing coaching and clear paths to move into leadership or specialized roles. Company Description This is a top-tier opportunity to build a career in fintech while enjoying a flexible, remote lifestyle. Join a global company that values your growth and provides everything you need to succeed from home.