A fast-growing, operator-led GTM consultancy building AI-powered revenue systems for modern sales teams. The business was founded by experienced CROs who have carried quota, and specializes in engineering end-to-end revenue infrastructure that converts market signals into qualified pipeline — at speed and scale. The company is AI-native and increasingly code-first in its approach, using a sophisticated internal tech stack including custom AI agent orchestration, workflow automation, signal detection and enrichment, multi-channel outreach delivery, and operational intelligence tooling. AI systems are embedded throughout the entire execution layer. They serve growth-stage B2B companies scaling between $1M and $100M+ ARR who need systematic, automation-driven competitive advantages — built on infrastructure, not headcount.
German-Speaking Cybersecurity Customer Experts
Location
Poland
Posted
25 days ago
Salary
0
Seniority
Mid Level
Job Description
German-Speaking Cybersecurity Customer Experts
Mercier Consultancy Group
Role Description Mercier Consultancy MD is looking for German-Speaking Cybersecurity Customer Experts to join our dynamic team in Greece. This role involves providing expert cybersecurity customer support to German-speaking clients, contributing to their security and success. If you are passionate about cybersecurity and customer service, this is a great opportunity to work in a vibrant international environment. - Deliver high-quality customer support to German-speaking clients regarding cybersecurity products and services through multiple channels such as phone, email, and chat. - Assist customers in troubleshooting and resolving security-related issues efficiently. - Educate clients on cybersecurity best practices and guide them in utilizing security solutions effectively. - Document customer interactions and technical inquiries accurately within CRM systems. - Work closely with internal teams to escalate and solve complex cybersecurity problems. - Continuously update knowledge on the latest cybersecurity trends and threats to enhance support quality. Qualifications - Fluency in German (both written and spoken) is essential; English proficiency is beneficial. - Previous experience in customer support, preferably within cybersecurity or IT security sectors. - Solid understanding of cybersecurity concepts and technologies. - Strong communication and analytical skills aimed at resolving client issues effectively. - Ability to handle multiple tasks and maintain efficiency in a fast-paced work environment. - Experience with CRM tools and customer support platforms. - A genuine interest in cybersecurity and eagerness to learn and adapt to evolving technologies. Benefits - Competitive Monthly Salary - Fully Paid Training - Fully Paid Relocation Package - Monthly Performance Bonus - Health Insurance - 2 Extra Salaries Per Year - And Much More...
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