Title: Senior DevOps Engineer Location: San Jose, CA, United States time type Full time job requisition id R19096 Job Description: Immigration sponsorship is not available for this position What you can expect We are hiring a Senior DevOps Engineer to drive the reliability, scalability, and operational health of our realtime communications platform. You will be responsible for the day-to-day excellence of services supporting audio/video conferencing, recording, and live-streaming. This role requires a hands-on expert who can bridge the gap between complex infrastructure engineering and seamless product delivery within a global team environment. About the Team This team manages essential meeting service operations at Zoom. We handle global, large-scale distributed systems and advance communication technology to connect individuals across physical distances. Responsibilities - Ensuring reliability and operations by owning the SLO/SLI framework for specific real-time services while tracking latency, availability, jitter, and packet loss metrics. - Acting as an on-call responder during critical outages, guiding technical resolution, and participating in a global follow-the-sun rotation. - Facilitating blameless postmortems and implementing technical action items to prevent recurring issues. - Promoting preventive engineering by integrating automated guardrails into the development lifecycle to uphold architectural best practices before production deployment. - Supervising the release management process for real-time services, executing high-frequency deployments with minimal risk through versioning and complex rollout orchestration across environments. Developing scalable infrastructure using Terraform and adhering to GitOps principles to ensure consistent configurations. - Optimizing CI/CD pipelines with tools like GitHub Actions and Jenkins, employing canary releases and blue/green strategies for safe deployments. - Collaborating with software engineering teams to provide operational insights during the design phase, advocating for reliability-focused practices. - Working alongside global engineering hubs to offer technical context and maintain comprehensive documentation, including runbooks and KBAs. What we're looking for - Possess 6+ years of experience in DevOps, SRE, or infrastructure engineering, demonstrating success in supporting large-scale, latency-sensitive production systems. - Gain expertise in supporting media-focused platforms such as video conferencing, streaming, gaming, or high-frequency trading environments. - Display knowledge of real-time protocols, including WebRTC, RTP/RTCP, and SFU/MCU topologies, with practical application in production settings. - Develop advanced skills in cloud platforms like AWS, GCP, or Azure, and manage Kubernetes environments using tools like Helm and ArgoCD. - Use deployment orchestration tools and progressive delivery methods, including Canary, Blue/Green deployments, and Feature Flags, to enhance release processes. - Understand networking principles, including DNS, Load Balancing, and CDN architecture, to ensure system reliability and performance. - Write automation scripts using Python, Go, or Bash to create tools and improve incident response efficiency. - Occasional weekend work may be required - Ability to work across the globe or multiple time zones Salary Range or On Target Earnings: Minimum: $98 900,00 Maximum: $228 700,00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

Senior DevOps Engineer Location: New York City United States Job Description: As a Senior DevOps Engineer, you will be a critical member of our infrastructure team based in New York, providing earlier-hours coverage and support for our cloud-based platform as we scale into a multi-shard environment. You will work closely with software engineers to deploy code at scale, drive SRE practices, and lead infrastructure reliability, observability, and security initiatives. This is a high-visibility, highly independent role that requires strong ownership. You will be instrumental in expanding our logging, monitoring, and observability tooling, and will also play a key part in setting up our Google Cloud Platform (GCP) infrastructure as we expand our AI capabilities. This role requires 3 days in-office (Tuesday, Wednesday, Thursday). What you'll Do - Provide infrastructure support and on-call coverage from New York, ensuring east-coast availability during early business hours. - Manage and scale our multi-shard AWS environment, maintaining high availability, performance, and security. - Own SRE responsibilities: incident response, reliability engineering, and improving system uptime and resilience. - Build and expand logging, monitoring, alerting, and observability tooling across our cloud infrastructure. - Work with engineering teams to ensure new features are deployed quickly, safely, and easily. - Spearhead network security and compliance initiatives, implementing fine-grained access controls. - Lead the setup and configuration of GCP infrastructure, including permissions, IAM, and AI platform services (Gemini Enterprise Agent Platform / Vertex AI). - Design and implement automation and configuration management to streamline deployment processes. Who you are - A self-starter comfortable working independently in a remote/New York setting, with strong ownership of your domain. - Passionate about automation, observability, and building reliable, scalable systems. - Experienced with SRE practices - you think about reliability, error budgets, and scalability proactively. - A clear communicator who works well across engineering teams and time zones. - Excited by multi-shard architectures and the infrastructure challenges that come with them. Qualifications - B.S. in Computer Science or equivalent experience. - 8+ years of DevOps/SRE experience in a production environment. - Deep experience deploying and managing infrastructure on Amazon Web Services (EC2, S3, RDS, EKS, Opensearch and related services). - Strong understanding of networking fundamentals, Linux systems administration, and modern web architectures (HTTP, REST). - Proficiency in shell scripting and at least one scripting language (Python, Ruby, etc.). - Hands-on experience building and maintaining logging, monitoring, alerting, and observability systems. Nice to haves - Experience with Google Cloud Platform (GCP) - particularly IAM, networking, and managed services. - Familiarity with Gemini Enterprise Agent Platform or Vertex AI infrastructure setup. - Experience scaling infrastructure to support AI/ML workloads. - Database administration experience (PostgreSQL, MySQL, or similar). - Experience with automation and configuration management tools such as Ansible, Chef, or Puppet. - Experience with multi-shard or multi-tenant SaaS architectures. The Perks & Culture: - Medical, dental, and vision insurance. - Health Savings Account (HSA) & Flexible Spending Account (FSA) options. - 401(k) retirement plan. - Paid Parental Leave. - Flexible Time Off (FTO) policy. - Commuter benefits program. - Monthly wellness reimbursement to support physical and mental well-being. - Hybrid Work Policy. - Base salary range: $170,000-$186,000. This position is also eligible for Dealpath's equity plan. - Your compensation will be based upon several factors including your experience, qualifications, education, location, and the skills assessed in Dealpath's interview process. Your actual compensation will be confirmed in writing at the time of offer. - Dealpath's compensation ranges are determined by current market data, so compensation data posted on our job posts may change as new market data becomes.

Role Description We’re partnering with a company in the SaaS space to find a Senior Site Reliability Engineer. In this role, you’ll be part of the IT Operations group responsible for maintaining all environments that support the SDLC for a high-performing platform. Essential Duties and Responsibilities - Build, maintain, and support all environments that host the platform - Monitor environments for issues, including configuring alerting and implementing self-healing solutions - Update and maintain documentation and architectural diagrams - Work closely with developers and testers to troubleshoot application and platform issues - Design and implement architectural solutions to support new features and resolve system challenges - Mentor junior-level engineers Qualifications - Kubernetes and service mesh management - Windows and Linux administration - Experience with cloud service providers (GCP, Azure, AWS, Oracle Cloud) - Basic Oracle, SQL Server, or other relational database administration - Scripting experience (PowerShell, Bash) - Configuration management tools (Jenkins, Helm, Ansible) - .NET application management - Ability to be both creative and analytical, with strong organization and attention to detail in problem-solving - Experience with AI/ML tools for automation, observability, predictive maintenance, and incident management - Strong verbal and written communication skills - Strong leadership, project management, and interpersonal skills - Natural curiosity and self-motivation to continuously learn and stay current with technical skills - High energy and the ability to manage a mix of short-, medium-, and long-term priorities Benefits - Comprehensive benefits including medical, dental, vision, and life/LTD insurance - Strong employer contribution to health premiums - A focus on wellness and work/life balance, including flexible work schedules and locations - Weekly company-wide standups - A collaborative, high-performing culture centered on innovation and quality

Role Description We are looking for a Staff CloudOps Engineer with 3–4 years of hands-on experience in AWS and Azure environments. The primary focus of this role is supporting DevOps practices, including CI/CD pipelines, automation scripting, and container orchestration. The role also involves contributing to basic cloud infrastructure management and support. You will assist in troubleshooting, support deployment pipelines, and participate in operations across cloud-native environments. Your key responsibilities - Assist in resolving infrastructure and DevOps-related incidents and service requests. - Support CI/CD pipeline operations and automation workflows. - Implement infrastructure as code using Terraform. - Monitor platform health using native tools like AWS CloudWatch and Azure Monitor. - Collaborate with CloudOps and DevOps teams to address deployment or configuration issues. - Maintain and update runbooks, SOPs, and automation scripts as needed. You will be responsible for executing tasks with increasing autonomy, applying sound judgment within defined parameters, and contributing to team outcomes. You are expected to demonstrate initiative, resolve routine issues independently, and support junior colleagues. You will anticipate and identify risks within engagements and share any issues with senior members of the team. In line with EY commitment to quality, you’ll confirm that work is of high quality and is reviewed by the next-level reviewer. Qualifications - Working knowledge of AWS and Azure core services. - Experience with Terraform; exposure to CloudFormation or ARM templates is a plus. - Familiarity with Docker, Kubernetes (EKS/AKS), and Helm. - Basic scripting in Bash; knowledge of Python is a plus. - Understanding of ITSM tools such as ServiceNow. - Knowledge of IAM, security groups, VPC/VNet, and basic networking. - Strong troubleshooting and documentation skills. Requirements - 3–4 years of experience in CloudOps, DevOps, or cloud infrastructure support. - Hands-on experience in supporting cloud platforms like AWS and/or Azure. - Familiarity with infrastructure automation, CI/CD pipelines, and container platforms. - Relevant cloud certification (AWS/Azure) preferred. - Willingness to work in a 24x7 rotational shift-based support environment. - No location constraints. Technologies and Tools Must haves - Cloud Platforms: AWS, Azure - Infrastructure as Code: Terraform (hands-on) - CI/CD: Basic experience with GitHub Actions, Azure DevOps, or AWS CodePipeline - Containerization: Exposure to Kubernetes (EKS/AKS), Docker - Monitoring: AWS CloudWatch, Azure Monitor - Scripting: Bash - Incident Management: Familiarity with ServiceNow or similar ITSM tool Good to have - Templates: CloudFormation, ARM templates - Scripting: Python - Security: IAM Policies, RBAC - Observability: Datadog, Splunk, OpenTelemetry - Networking: VPC/VNet basics, load balancers - Certification: AWS/Azure (Associate-level preferred) What we look for - Enthusiastic learners with a passion for cloud technologies and DevOps practices. - Problem solvers with a proactive approach to troubleshooting and optimization. - Team players who can collaborate effectively in a remote or hybrid work environment. - Detail-oriented professionals with strong documentation skills. Benefits - Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. - Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. - Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. - Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.