• Lead, grow, and support a team of engineers working on solving core distributed system problems • Set clear technical direction for the team while aligning execution with CGS and company-wide priorities • Remain hands-on and technically engaged • Drive delivery of key Temporal Cloud capabilities, including: High Availability namespaces and failover automation, Migration tooling between self-hosted and cloud Temporal clusters, Namespace migration within Temporal Cloud for capacity management and data movement • Establish a strong culture of operational excellence, ensuring features are observable, safe to operate, and production-ready • Own execution and outcomes: planning, prioritization, delivery, and follow-through • Partner closely with Product, Infrastructure, Cloud and OSS teams to deliver cohesive solutions • Mentor and develop engineers, providing technical guidance, career growth support, and actionable feedback • Lead incident response, postmortems, and reliability improvements for the systems owned by the team.

• Lead, coach, and develop a product and engineering team responsible for NerdWallet’s Advisory systems, including the lead gen marketplace, content, and top of funnel • Partner with Product Managers and other cross-functional stakeholders to plan, prioritize, and execute against the product roadmap • Drive consistent execution of software development best practices, including code quality, testing, documentation, and operational excellence • Contribute to and guide technical and architectural decisions, ensuring solutions are scalable, reliable, secure, and compliant with SEC regulatory requirements • Balance platform evolution with stability for high-traffic, mission critical systems • Manage sprint planning, project timelines, and delivery commitments, ensuring predictable and high-quality execution • Identify technical risks, dependencies, and delivery challenges, escalating and addressing them proactively • Foster a culture of collaboration, accountability, continuous improvement, and psychological safety • Support hiring, onboarding, performance management, and career development for engineers and product at varying levels • Ensure systems owned by the team meet availability, performance, and security standards

• Lead, coach, and develop a distributed team of engineers working on AI-driven, LLM integrated workflows, digital voice agents, and cloud-native services. • Own day-to-day engineering execution, ensuring delivery against product roadmaps, client commitments, and quality standards. • Provide technical leadership across the AI platform, including agent orchestration, integrations, and real-time systems. • Support and operationalize architectural decisions defined in collaboration with the Chief AI Architect, ensuring solutions meet scalability, reliability, security, and compliance standards. • Partner closely with Product Management to translate business and client needs into clear technical plans and deliverables. • Collaborate with Customer Success teams to support production deployments, incident resolution, and continuous improvement. • Establish and reinforce engineering best practices around code quality, documentation, testing, observability, and release management. • Hire, onboard, and retain high-quality engineers while fostering a culture of ownership, accountability, and learning. • Ensure teams are effectively prioritizing work, managing technical debt, and balancing speed with long-term platform health. • Contribute to planning and execution across multiple concurrent initiatives in a fast-paced, client-facing environment.

Title: Senior Engineering Manager, Mobile Monetization Location: San Francisco, CA, United States Hybrid Job Description: About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love. Join our team, and help us shape the future of anime! About the Team The Mobile Monetization team builds and maintains the subscription, payments, and promotional offer experiences across Crunchyroll's iOS and Android applications. Our mission is to deliver a seamless, reliable, and conversion-optimized monetization experience for our global audience — from the moment a fan starts a free trial to the moment they become a lifelong subscriber. We own the full monetization surface across mobile platforms: subscriptions and plan management, StoreKit 2 and Google Play Billing, promotional and introductory offers, winback flows, cancel rescue, and free trials. Our work directly impacts Crunchyroll's revenue and fan retention at scale. We embody Crunchyroll's collaborative spirit and work closely with product, finance, legal, and other platform teams to engineer scalable, compliant, and high-impact monetization solutions across all client platforms. About the Role We are seeking an experienced and results-oriented Senior Engineering Manager to lead our Mobile Monetization team. This role is pivotal in driving the technical vision, roadmap, and delivery of monetization features across iOS and Android. You will lead a talented, cross-platform team of engineers and work cross-functionally with product managers, designers, finance, and legal stakeholders to deliver experiences that grow revenue and delight fans. As the Senior Engineering Manager, Mobile Monetization, you will mentor, inspire, and grow the team while ensuring that we deliver high-quality, performant, and scalable solutions that meet our users' needs and business goals. You will have ownership over the development process, team performance, and be a key contributor to strategic decisions. This is a hybrid role based in San Francisco, working from our SF office three days a week on Tuesdays, Wednesdays, and Thursdays. In this role, you will report to the VP of Engineering, Fan Experiences. What You'll Do - Run the day-to-day operations of the engineering team and manage scrum ceremonies such as grooming, sprint planning, daily stand-ups, and retrospectives. - Lead and mentor a cross-platform team of iOS and Android engineers to ensure the adoption of best practices, architectural standards, and scalability, fostering a collaborative and high-performance work environment. - Own and drive the technical roadmap for mobile monetization — including subscriptions, StoreKit 2, Google Play Billing, promotional offers, winback, free trials, and plan management — aligning with business objectives and revenue goals. - Define, track, and improve key monetization metrics including conversion rate, free trial activation, cancel rescue effectiveness, and churn — translating data into actionable roadmap decisions. - Partner with product, data science, and growth teams to design, ship, and measure A/B tests and pricing experiments at consumer scale, using experimentation to continuously optimize the monetization funnel. - Manage partner platform dependencies — including Apple and Google billing API changes, entitlement system updates, and platform policy changes — ensuring the team can respond rapidly without disrupting revenue flows. - Ensure revenue-critical system health through robust monitoring, alerting, and incident response practices; lead root cause analyses for monetization-impacting outages and drive systemic prevention. - Work closely with stakeholders and cross-functional teams (Product, Finance, Legal, Marketing) to understand requirements, gather feedback, and communicate project progress and status updates. - Navigate compliance and regulatory requirements — including global privacy regulations, age assurance laws, regional pricing obligations, and app store policy changes — ensuring the monetization platform remains compliant without compromising delivery velocity. - Manage project timelines, resource allocation, and budgeting to ensure timely and successful delivery of projects. - Monitor team performance and productivity, identifying areas for improvement and implementing strategies to optimize efficiency. - Conduct regular one-to-one meetings with team members to provide feedback, support their career development, and manage performance. - Actively participate in hiring and onboarding processes to attract top talent and build a skilled, cross-platform engineering team. About You We get excited about candidates, like you, because... - Bachelor's or Master's degree in Computer Science, Engineering, or a related field. - Minimum 8 years of experience building native mobile applications across iOS and/or Android. - Proven experience managing and leading engineering teams, with at least 5+ years of direct people management experience. - Deep understanding of mobile monetization systems — including StoreKit, StoreKit 2, Google Play Billing, subscription lifecycle management, promotional offers, and payment flows. - Experience owning revenue-critical engineering domains where reliability, correctness, and compliance are non-negotiable — and where a bug in a payment flow is a fan who didn't become a subscriber. - Demonstrated ability to define and drive a monetization technical roadmap in partnership with product, finance, and legal stakeholders, balancing near-term delivery with long-term platform investments. - Track record of using data and experimentation to drive monetization outcomes — including owning funnels, conversion metrics, and A/B testing at consumer scale. - Extensive knowledge of architecture and design patterns for building reliable, secure, and scalable mobile applications. - Proficiency in Swift and/or Kotlin, with experience in modern iOS and Android frameworks and technologies. - Excellent verbal, written communication, and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders including Finance, Legal, and Marketing. - Strong analytical and problem-solving abilities, with a keen attention to foresee long-term product goals and define a roadmap. Bonus Points - Experience with subscription management platforms or entitlement systems at scale. - Familiarity with global payment compliance, tax handling, regional pricing strategies, or age assurance regulatory requirements. - Experience managing engineering delivery across third-party platform dependencies — Apple, Google Play, Roku, PlayStation, or similar — with a track record of navigating partner constraints and policy changes. - Background in designing or scaling offer management systems, including targeted promotions, introductory pricing, and winback campaigns. - Experience with pricing experimentation or cohort analysis in a DTC subscription business. - Familiarity with GDPR, COPPA, ATT, or other privacy and compliance frameworks as they apply to mobile monetization. Why you will love working at Crunchyroll In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks: - Receive a great compensation package including salary plus performance bonus earning potential, paid annually. - Flexible time off policies allowing you to take the time you need to be your whole self. - Generous medical, dental, vision, STD, LTD, and life insurance - Health Saving Account HSA program - Health care and dependent care FSA - 401(k) plan, with employer match - Employer paid commuter benefit - Support program for new parents - Pet insurance and some of our offices are pet friendly! #LifeAtCrunchyroll #LI-Hybrid The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll’s Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks. Pay Transparency - San Francisco, CA $245,000 - $285,000 USD About our Values We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value - Courage. We believe that when we overcome fear, we enable our best selves. - Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding. - Kaizen. We have a growth mindset committed to constant forward progress. - Service. We serve our community with humility, enabling joy and belonging for others. Our commitment to diversity and inclusion Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business. We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation. Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.