Role Description The District Manager is responsible for leading the internal and external customer experience to drive sales results and all KPIs. They ensure all company processes and practices are adhered to and maintain a strong level of business literacy about the region and SBH financial position, its midrange plans, its culture, and its competition. - Brand (30%): - Provides leadership to deliver an exceptional customer experience which maximizes sales/KPIs and drives customer loyalty in assigned stores. - Emphasis on both the in-store selling model and a channel agnostic approach to exceed expectations. - Understands the competitive landscape by observing and studying the competition. - Shares insights with relevant business partners and supervisor. - Ensures all brand standards are met such as merchandising, POGs, marketing, back rooms, etc. - People (30%): - Develops and maintains recruitment, training, motivation, and discipline programs to drive results. - Builds and maintains a talent pool of future leaders. - Active on LinkedIn and all digital networking platforms. - Assesses Store Managers to determine talent opportunities and impact on store performance. - Engages direct reports regarding their own strengths and opportunities while leveraging IDP. - Ensures that the Store Managers engage and develop their teams. - Builds strong working relationships with all business partners. - Safety/Loss Prevention (20%): - Ensures the store environment is safe at all times for associates and customers. - Responsible for protecting company assets by ensuring all procedures are followed in store. - Analyzes and utilizes all available reporting. - Ensures stores are compliant with all HAZMAT training and execution. - Operations (20%): - Drives the execution of all company processes through training, management, analysis, and continuous improvement. - Actively manages payroll and other controllable expenses such as supplies, travel, etc. - Ensures all processes to support digital strategies are utilized. - Responsible for Real Estate as it relates to site feedback, relocations, new stores, and store closings. - Utilizes technology and all company tools to drive results. Qualifications - High School Diploma or equivalent; College Degree preferred but not required. - 5+ years’ experience in business, management, and/or merchandising experience. - Requires specialty retail or trade knowledge, problem solving, and driving associate engagement. - Multi-Unit or Big Box Retail Management experience preferred. - Thorough knowledge in selection of top candidates, sourcing, and education. - Thorough knowledge of inventory management strategies, merchandising techniques, and systems. - Ability to plan, organize, lead, and control. - Ability to recognize, analyze, and quantify market trends. - Understanding of assigned store capabilities and growth potentials. - Ability to travel extensively and frequently, including overnights and weekends. Competencies - GROW YOURSELF: - Passionate Learner: Owns personal development, self-motivated, seeks a wide range of inputs. - Flexible & Agile Adapter: Adjusts to multiple demands and effectively responds to new circumstances. - Follow-through/Perseverance: Works independently, prioritizes effectively. - GROW THE TEAM AND CULTURE: - Talent Builder: Builds competent, diverse teams by hiring, developing, motivating, and coaching talent. - Effective Communicator: Expresses information candidly, listens effectively, builds trust. - Team Builder: Develops strong partnerships and engages with associates at all levels. - GROW THE BUSINESS: - Strategic Thinker: Demonstrates vision and broad perspective to drive business performance. - Results Driver: Executes and adapts plans, follows through on commitments. - Problem Solver & Decision Maker: Analyzes information and evaluates alternatives to make sound decisions. Working Conditions / Physical Requirements The work environment involves everyday risks or discomforts which require normal safety precautions typical of offices, meeting and training rooms, retail stores, and commercial vehicles. The position requires some physical exertion such as long periods of standing. Extensive travel required.

• Develop and implement a comprehensive IT Change Enablement strategy aligned with digital transformation objectives and enterprise priorities. • Establish an enterprise Technology Change Enablement framework embedded within IT governance, portfolio management, and funding processes. • Integrate structured OCM methodologies into IT project lifecycles, ensuring change planning begins at business case inception. • Lead change impact assessments, stakeholder mapping, readiness diagnostics, and adoption risk modeling for enterprise IT initiatives. • Design and deploy AI-enabled adoption analytics capabilities leveraging system usage data, workflow metrics, and engagement signals. • Implement predictive analytics models to identify adoption risk, resistance patterns, and change fatigue across business units. • Leverage AI tools for sentiment analysis (e.g., surveys, feedback channels, collaboration platforms) to measure organizational readiness and change perception. • Develop automated dashboards tracking real-time adoption metrics, behavioral shifts, and value realization indicators. • Use analytics to segment users by behavior patterns and tailor enablement strategies (training, communications, interventions) accordingly. • Partner with data teams to integrate telemetry, ERP/CRM/BIM usage data, and productivity metrics into change insights reporting. • Design and implement a Value Realization framework for IT investments, including KPI definition, baseline establishment, and benefits ownership alignment. • Collaborate with Finance to quantify ROI, productivity gains, cost avoidance, and operational improvements. • Establish governance processes to track benefit realization beyond go-live, ensuring sustained value capture. • Develop executive-level dashboards linking adoption metrics to financial and operational outcomes. • Lead post-implementation value reviews to assess performance against business case assumptions. • Drive accountability with business sponsors for benefit delivery and outcome realization. • Oversee enterprise communications strategy for major IT transformations. • Guide the IT OCM Lead in developing scalable training, enablement, and reinforcement programs. • Drive leadership alignment and sponsor effectiveness through structured engagement plans and executive coaching. • Develop change champion networks and digital ambassadors to support sustained adoption. • Identify organizational capability gaps and coordinate interventions to improve digital fluency and technology adoption maturity. • Embed change enablement metrics into IT PMO governance and stage gate approvals. • Establish enterprise change saturation monitoring to prevent overload and initiative fatigue. • Develop a Technology Change Maturity Model and conduct periodic assessments. • Leverage automation to streamline communications, feedback loops, and reporting workflows. • Continuously refine enablement strategies using data insights, lessons learned, and AI-driven recommendations. • Foster a culture of accountability, agility, experimentation, and measurable business impact. • Directly supervise the IT OCM Lead and the Value Realization & Communications Lead. • Provide leadership, mentorship, and capability development in data-driven change practices. • Establish measurable adoption, engagement, and value realization performance targets. • Promote cross-functional collaboration across IT, Finance, HR, and business units. • Build organizational capability in AI-enabled change management practices.

• Act as part of a multidisciplinary team designed to provide services from a holistic and Values based perspective. • Assist in the development of recovery plans and reviews in collaboration with the program participant, clinical and medical staff and other stakeholders as determined in collaboration with program participant. • Develop and maintain relationships with community agencies in order to assist program participants in connecting with all available resources. • Facilitate team process for the initial and annual development of the Individual Service Plan (ISP) • Ongoing monitoring of ISP and documenting results and intervene as necessary • Report and review Critical Incident Reports (CIR) per protocol • Participate and monitor Human Rights Committee (HRC) and Behavioral Intervention Committee (BIC) reviews as appropriate • Focus on Personal Outcome measures • Knowledge and understanding of Charting the Life Course framework and Person Centered Thinking/Planning • Evaluate the needs of those on caseload in order to remain successful in the community • Link those on caseload to programs and supports that are needed and requested to meet their needs • Complete required documentation of services, including input of data, reports, and plans into Therapy

• Lead the identification, design, and delivery of interventions improving outcomes for smallholder farmers • Manage and develop a small team of analysts • Identify and evaluate opportunities in the agricultural sector • Design programs from start to finish • Track results, evaluate impact, and iterate • Build and maintain relationships with external partners