• Lead the identification, design, and delivery of interventions improving outcomes for smallholder farmers • Manage and develop a small team of analysts • Identify and evaluate opportunities in the agricultural sector • Design programs from start to finish • Track results, evaluate impact, and iterate • Build and maintain relationships with external partners

• Direct Supervision of the RCT Supervisors of Care Management and clinical activities performed by the Regional Care Team. • Provide ongoing advocacy and education regarding MH/SU conditions and best practices in treatment. • Ensure active engagement in tailored care management, collaboration with members, treating providers, and their support system, to address issues, concerns, barriers to treatment, and services/supports. • Participate in weekly Regional Managers meetings, Regional Leadership Team meetings, and other Department and Organization meetings. • Review referrals to the Regional Care Team and check for TCM eligibility and authorization, and triage to best fit regional team.

• Deliver high-quality service to operational teams and ensure providers are enrolled with payers accurately and on time • Oversee team priorities to meet operational and business goals, track and report key performance metrics to leadership • Ensure all provider privileges remain current and compliant at all times • Research and resolve complex enrollment and contracting issues • Build and maintain relationships with internal stakeholders and external partners • Measure and refine enrollment processes to reduce turnaround times • Assign and balance team workloads, monitor and guide performance • Develop department policies and procedures for consistent implementation • Manage enrollment applications and facilitate provider review and approval before submission • Support execution of payer contracts for individuals and groups • Organize and maintain large volumes of documentation efficiently • Provide regular updates to management through detailed reports • Partner with Revenue Cycle to resolve held AR issues • Participate in education and training initiatives to maintain compliance and quality • Ensure adherence to HIPAA, Corporate Compliance, and confidentiality standards • Lead staffing activities including hiring, training, evaluating, and coaching • Set and monitor performance goals; hold team members accountable to defined metrics • Conduct regular one-on-one meetings to promote awareness, engagement, and growth

• Provide proactive intervention and coordination of care to eligible Vaya Health members • Ensure that these individuals receive appropriate assessment and services • Work with the member and care team to alleviate inappropriate levels of care or care gaps through assessment • Support and may provide transition planning assistance to state, and community hospitals and residential facilities