• Identify, qualify and secure high-value accounts with an annual packaging and crating spend in line with Millwood’s strategic growth strategy • Builds market position by developing business relationships and closing long term business • Identifies trends through industry research and events. • Proposes potential deals by contacting potential partners. • Lead negotiations and close high-impact deals by negotiating contracts and integrating them with operations. • Conducts industry research for effective sales solutions. • Promotes products/services to prospective clients. • Leverage broker partnerships to expand Millwood’s presence in underserved markets • Structure long-term contracts that foster sustainable, mutually beneficial relationships • Partner with internal design and engineering teams to develop tailored packaging and crating solutions • Provide local support for National Account customer locations that are in the territory • Document all activity in Salesforce • Develop competitive pricing models in line with the market which protect margin integrity • Perform other duties as assigned.

• Identify, qualify and secure high-value accounts with an annual packaging and crating spend in line with Millwood’s strategic growth strategy • Builds market position by developing business relationships and closing long term business • Identifies trends through industry research and events. Proposes potential deals by contacting potential partners. • Lead negotiations and close high-impact deals by negotiating contracts and integrating them with operations. • Conducts industry research for effective sales solutions. • Promotes products/services to prospective clients. • Leverage broker partnerships to expand Millwood’s presence in underserved markets • Structure long-term contracts that foster sustainable, mutually beneficial relationships • Partner with internal design and engineering teams to develop tailored packaging and crating solutions • Provide local support for National Account customer locations that are in the territory • Document all activity in Salesforce • Develop competitive pricing models in line with the market which protect margin integrity • Perform other duties as assigned.

Role Description We are seeking experienced Sales Closers to join a performance-driven team supporting U.S.-based consumers. This role is focused on converting pre-qualified inbound leads while also actively engaging in outbound follow-up to drive purchases and maximize conversion rates. This is a high-impact position for individuals who are confident running sales calls, skilled at building rapport quickly, and capable of guiding individual buyers through the decision-making process. Key Responsibilities - Conduct scheduled sales calls with pre-qualified inbound leads - Close sales during live calls or through structured follow-up sequences - Proactively follow up with warm leads, including no-shows and previously engaged prospects - Engage in outbound outreach (calls and email/SMS) to re-engage interested buyers - Clearly communicate product or service value and guide individuals through the buying process - Handle objections and address concerns to move prospects toward a purchase decision - Manage and respond to customer communications via email and scheduling platforms - Maintain accurate records of sales activity, pipeline progress, and outcomes - Attend sales trainings and team meetings to continuously improve performance - Consistently meet or exceed individual sales targets and KPIs Qualifications - 2–5+ years of experience in sales closing roles (not limited to SDR/appointment setting) - Proven ability to close deals in a B2C or direct-to-consumer sales environment - Strong verbal and written communication skills with U.S.-based customers - Confident presence on phone and video calls - Ability to manage both inbound opportunities and outbound follow-up effectively - Self-motivated with a strong results-driven mindset - Comfortable working in a commission-based, performance-oriented environment - Experience with tools such as Zoom, Calendly, and CRM systems Preferred Qualifications - Experience in high-ticket consumer sales, coaching, or service-based offerings - Familiarity with inbound lead conversion and consumer sales pipelines - Experience with outbound follow-up strategies (calls, email, SMS sequences) - Understanding of U.S. consumer behavior and purchasing psychology Work Environment & Expectations - Fully remote position aligned with U.S. business hours (EST) - High-performance sales environment with clear expectations for results - Combination of inbound lead handling and proactive outbound follow-up - Ongoing training and performance support Success Profile The ideal candidate is a well-rounded closer who: - Can confidently handle both inbound and outbound sales activity - Is proactive in following up and driving opportunities to completion - Builds trust quickly and communicates effectively with individual buyers - Thrives in a fast-paced, target-driven environment - Is motivated by performance-based earnings and long-term growth

• Develop and execute a regional sales plan to meet or exceed revenue and profitability targets. • Identify and cultivate new business opportunities within commercial, government, healthcare, and educational markets. • Establish and maintain relationships with dealers, distributors, and key decision-makers to enhance brand visibility. • Collaborate with marketing to implement regional campaigns, promotions, and trade show participation. • Manage existing accounts by providing product knowledge, sales support, and training. • Partner with architects, designers, and facility managers to specify and integrate office furniture solutions. • Conduct sales presentations and product demonstrations tailored to client needs. • Negotiate pricing and contracts while ensuring alignment with company policies. • Achieve assigned goals for market share growth, revenue, order/shipment volumes, as well as margin percentage. • Track regional sales performance and provide regular reports to senior leadership. • Analyze market trends, competitor activities, and customer needs to refine sales strategies. • Gather and relay customer feedback to product development and marketing teams. • Lead, mentor, and support a team of sales representatives to achieve individual and regional goals. • Monitor sales performance and provide actionable feedback to improve results. • Foster a collaborative and results-driven sales culture within the team. • Performs additional responsibilities as requested to achieve business needs.