Base Salary Range: 54000 - 84000 Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. #LI-Hybrid Job Description Nexthink is looking for a Social Media Intern to join the team as part of its summer internship program. This is a unique opportunity for a motivated student to gain hands-on experience in social media and digital marketing while contributing to high-impact brand and campaign initiatives. In this role, you will help bring Nexthink's voice to life across social platforms by creating engaging content, supporting campaign execution, and contributing to the growth of our global digital presence. You will partner closely with cross-functional teams including content, brand, product marketing, and events to support how Nexthink shows up in the market. This internship offers valuable exposure to B2B marketing strategy, brand storytelling, and audience engagement within a fast-growing global SaaS company. What You'll Own At Nexthink, you will leave with tangible accomplishments and a clear understanding of the impact you made. In this role, you will own and help deliver: - The creation and scheduling of social media content across platforms such as LinkedIn, Instagram, and emerging channels - Support for integrated campaigns including product launches, events, thought leadership, and brand initiatives - Contributions to Nexthink's social media calendar, ensuring consistent and engaging posting cadence - Community engagement across channels, including monitoring comments, messages, and trends - Performance tracking and reporting, helping identify opportunities to improve engagement and reach - Research on industry trends, competitors, and new content formats to keep Nexthink at the forefront of social innovation While social media will be your primary focus, you will also gain exposure to broader marketing initiatives, including content strategy, brand campaigns, and employee advocacy programs. Qualifications - Currently pursuing a Bachelor's degree in Marketing, Communications, or a related field - Strong writing and communication skills, with the ability to adapt tone for different audiences - Familiarity with social media platforms, especially LinkedIn and Instagram - Creative mindset with an eye for visual storytelling and content trends - Organized and detail-oriented, with the ability to manage multiple projects and deadlines - Analytical mindset with interest in social media metrics and performance tracking - Self-starter with a proactive attitude and eagerness to learn Additional Information We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers' IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace. With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees 'Nexthinkers' and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages. Total Rewards @ Nexthink At Nexthink, we offer one of the most comprehensive and generous benefits plans. Your total rewards compensation package includes base salary and may also include a commission or performance bonus plan. We provide our US employees with 100% covered company benefits that consist of health, dental, vision as well as access to life insurance, long-term disability, and accidental death/personal loss coverage. In addition, we offer: - Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer), 11 company-paid holidays, and 3 extra days for volunteering. - Hybrid work model that balances office and remote work, with structured onboarding to foster connections and team integration. - Free access to professional training platforms to explore your interests and enhance your skills. - Up to 16 weeks of paid leave for birthing parents/primary caregivers, 6 weeks for secondary caregivers. - Plan for the future with a 401(k) plan featuring up to 4% company matching contributions, vesting immediately, to grow your retirement savings. - Bonuses for referring successful hires after three months of continuous employment. Base salary ranges are determined by country, role, level, experience, and skills. The range displayed on each job posting reflects Nexthink's good faith determination of the minimum and maximum targets for new hire salaries across all US locations. Individual pay is determined by related factors, including job skills, experience, and relevant education or training, which may impact a final offer. Your Talent Acquisition Partner can share more about the specific salary range during the hiring process.

• Provide support to the Social Media team; • Serve as project counsel to account staff, with as-needed guidance from senior staff; • Responsible for day-to-day research, social media community management, and presentation of internal education; • Expected to serve as a project owner, understand and stay aware of marketing requirements within the pharma industry; • Stay current on new media developments; • Participate in team meetings and support internal and external client initiatives to ensure projects are delivered on time, on budget and on target; • Develop and execute social media strategies to enhance brand presence and engagement; • Analyze social media data to generate actionable insights and optimize campaigns; • Monitor social media trends, competitor activities, and industry developments; • Create and maintain social media dashboards and reports to track performance metrics; • Collaborate with creative, medical, and account teams to develop content strategies; • Provide strategic recommendations based on social media analysis and insights; • Conduct social listening research to gather insights and inform content planning; • Stay updated on regulatory requirements and ensure compliance in all social media activities; • Present findings and recommendations to internal teams and clients; • Mentor and guide junior social media analysts, providing constructive feedback and support; • Manage multiple projects simultaneously, ensuring timely and accurate delivery; • Utilize social media analytics tools and platforms to drive performance improvements; • Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias; • All other duties as assigned

• Lead Multichannel Strategy: Develop and execute a comprehensive social media roadmap across LinkedIn, YouTube, Instagram, and X, ensuring a primary focus on high-growth strategies for our core professional channels - LinkedIn and YouTube • Curate the Editorial Social Media Narrative: Own the master social media calendar to ensure a cohesive, high-signal narrative across all channels; you will strategically sequence content to prevent "noise" and ensure that product updates, thought leadership, and culture stories align into a unified, professional brand experience for our audience • Architect AI-Ready Distribution: Execute a strategic roadmap for LinkedIn and YouTube alongside the creative team which optimizes video content, transcripts, articles, and metadata to maximize UpGuard’s visibility in AI-driven search results • Lead Employee Advocacy: Build and manage an employee advocacy program, empowering our internal experts to become industry thought leaders and amplifying our brand reach through authentic, non-corporate accounts • Optimize Product Campaigns: Partner with Product Marketing and Campaign Managers ensure complex product launches and feature updates are translating into high-performing social campaigns • Coordinate the Social Proof Engine: Act as the lead orchestrator for our social proof program, collaborating with PMMs, Content and Video teams to oversee production and atomisation • Optimize for Performance: Monitor key performance metrics and leverage data-driven insights to refine content strategy and maximize organic reach • Oversee Content Production: Work closely with the Design and Video teams to produce high-quality visual assets, from short-form clips to long-form educational series • Monitor Industry Trends: Stay ahead of the curve on social media algorithms, emerging platforms, and cybersecurity news to keep UpGuard at the forefront of the conversation

Role Description We have an exciting opportunity for a Marketing & Communications Manager with solid experience in social media marketing. In this role, you will assist our global marketing and communications team by: - Managing and creating social media campaigns - Producing engaging video content - including confidently stepping in front of the camera as a BCD influencer - Overseeing BCD’s social media accounts - Helping colleagues build their personal social brand This position is perfect for a creative professional who thrives in an international B2B environment and is passionate about driving company growth through innovative content. As a Social Media Specialist, you will: - Support the social media team in managing BCD’s global social media channels (daily monitoring, posting, responding to comments and messages) - Help increase BCD’s followers and engagement on all platforms - Develop and execute creative social media campaigns aligned with company goals - Create high-quality videos independently - from concept to filming, editing and publishing - Step in front of the camera for social content - Launch and grow BCD’s TikTok presence - Create high-quality content that offers genuine value - Collaborate with the creative team to ensure assets are ready on time - Write your own post copy to drive conversation and engagement - Collaborate with various marketing teams, product marketing, subject matter experts, regional experts, people & culture, sales and program management for content creation - Support other members of the PR & Content Creation team - Track social media trends and identify opportunities for engagement and growth - Support colleagues in building their personal social brand with content and practical tips - Develop and maintain an understanding of the business travel industry, its fast-changing environment, and the competitive landscape - Stay updated on appropriate style guidelines and brand voice for consistency in messaging Qualifications - Bachelor’s degree in communications, marketing, or related field (or equivalent experience) - Excellent written and verbal communication skills in English - Exceptional writing and editing skills - Prior social media marketing experience (corporate or agency; B2B preferred) - In-depth understanding of the major social media platforms (especially LinkedIn, Instagram and TikTok) - Proven ability to create and edit social media videos - Experience with social media advertising and analytics - Experience in the corporate travel or technology sectors - Proficient in Microsoft Office applications and social media management tools - Creative thinking and analytical mindset - Ability to work independently and with a team to meet deadlines - Ability to manage multiple projects independently to meet deadlines - Excellent project management and organizational skills Benefits - Flexible working hours and work-from-home or remote opportunities - Opportunities to grow your skillset and career - Generous vacation days so you can rest and recharge - A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools - Travel industry professional perks and discounts - An inclusive work environment where diversity is celebrated