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Business Process Automation Analyst
Location
United States
Posted
43 days ago
Salary
0
Seniority
Mid Level
Job Description
Business Process Automation Analyst
Presidio
• Evaluate and document existing business processes to identify inefficiencies and automation opportunities • Design, prototype, and support the implementation of automation solutions using Python scripting, RPA tools, or workflow automation platforms • Write Python scripts to automate repetitive manual tasks including data extraction, file processing, report generation, and system integrations • Build and maintain ETL (Extract, Transform, Load) pipelines to support data movement, cleansing, and reporting needs • Develop and maintain SQL queries, stored procedures, and data models to support analytics and operational reporting • Use version control (Git) to manage, document, and collaborate on code across projects • Develop lightweight internal tools, web-based utilities, or scripts to support business teams using Python frameworks (e.g., Flask, Streamlit) • Collaborate with stakeholders to gather requirements and translate business needs into technical specifications • Build and maintain dashboards and data visualizations to surface operational insights and track KPIs • Research and evaluate AI/ML tools and platforms to assess applicability to internal processes and use cases • Assist in piloting AI-assisted solutions including natural language processing, predictive analytics, and intelligent document processing • Design and test prompt engineering strategies for LLM-powered workflows, including summarization, classification, extraction, and Q&A use cases • Integrate LLM APIs (e.g., OpenAI, Anthropic Claude, Azure OpenAI) into internal tools, automations, and business workflows • Evaluate and prototype Retrieval-Augmented Generation (RAG) architectures to ground LLM outputs in internal company data and documentation • Assess LLM output quality, hallucination risks, and accuracy for business-critical use cases and establish validation approaches • Stay current on emerging LLM capabilities, open-source models (e.g., LLaMA, Mistral), and enterprise AI platforms to inform tooling recommendations • Prepare clear and concise reports, presentations, and business cases to communicate findings and recommendations to stakeholders • Support change management efforts by documenting workflows and training end users on new tools and processes • Partner with cross-functional teams including Operations, Finance, IT, and Sales to drive process improvement initiatives • Monitor automated processes post-deployment to ensure accuracy, performance, and reliability • Maintain project tracking and documentation using internal tools and collaboration platforms
Job Requirements
- Foundational understanding of Large Language Models (LLMs), including how they are trained, how prompting works, and how to apply them to business tasks
- Proficiency in Python for data analysis, automation scripting, and process orchestration — including libraries such as pandas, NumPy, requests, and openpyxl
- Working knowledge of SQL for querying, joining, and transforming data across relational databases
- Experience with ETL concepts and tools (e.g., pandas, SQL, data pipeline frameworks)
- Ability to write and maintain clean, documented, and version-controlled code using Git
- Comfort working with REST APIs and JSON/XML data formats to integrate systems and automate data flows
- Strong working knowledge of Microsoft Excel (pivot tables, formulas, data modeling) and Microsoft Office Suite (PowerPoint, Word, Outlook)
- Ability to work collaboratively across cross-functional teams and communicate technical concepts to non-technical audiences
- Strong analytical and problem-solving skills with high attention to detail
- Effective time management and organizational skills with the ability to manage multiple priorities
- Curiosity and self-motivation to stay current on automation and AI trends and technologies
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
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