Role Description Ardurra is looking to hire a Solutions Architect to join our Enterprise Applications team in Dallas, TX! This position is open to remote applicants. The Solutions Architect will be responsible for defining and governing the architecture across the company’s enterprise application landscape, including ERP (Deltek), integrations, and adjacent business systems. This role ensures that solutions are scalable, integrated, and aligned with business processes, while supporting ongoing operations, M&A integrations, and future transformation initiatives. The architect will partner closely with application owners, delivery teams, and business stakeholders to design practical, high-impact solutions across the enterprise. Primary Duties - Enterprise Application Architecture - Define and maintain the end-to-end architecture across enterprise systems, including ERP and other business applications - Ensure alignment between business processes, application capabilities, and system design - Guide decisions on configuration vs. customization - Integration Architecture - Own architecture for system integrations (APIs, middleware, Workato, etc.) - Define scalable and reusable integration patterns, including: - Real-time vs. batch processing - Error handling and monitoring - Data synchronization and reconciliation - Solution Design & Governance - Review and guide solution designs across projects and systems - Establish and enforce architecture standards and best practices - Ensure consistency, scalability, and reusability across solutions - M&A / System Onboarding - Architect integration of newly acquired businesses into the enterprise application landscape - Define repeatable patterns for: - Application integration - Data migration - System rationalization - Data & Application Ecosystem Alignment - Define and oversee data flows across systems - Partner with data and analytics teams to ensure: - Clear system-of-record ownership - Data consistency and integrity - Scalable reporting and analytics architecture - Technology & Tooling Strategy - Evaluate and guide usage of enterprise applications, ERP platforms, hosting platforms like Azure, and integration tools - Identify opportunities for simplification, standardization, and optimization across the application landscape - Cross-Functional Collaboration - Partner with application leads, integration teams, and business stakeholders across Finance, Operations, HR, and other functions - Act as a trusted technical advisor for enterprise application decisions Qualifications - 8–12+ years of experience in enterprise applications, solution architecture, or related roles - Strong experience with: - ERP systems (e.g., Deltek, Microsoft Dynamics 365, SAP, Oracle) - Integration platforms (e.g., Workato, MuleSoft, Boomi, APIs) - Hosting platforms (e.g. Azure) - SaaS application experience - Proven ability to design end-to-end solutions across multiple systems - Experience in integration-heavy environments and complex system landscapes - Strong understanding of data architecture, system integration, and security models - Ability to balance strategic thinking with hands-on problem solving Benefits - Competitive compensation - Rich benefits programs - Family-like culture - Opportunities for personal and professional development through Ardurra Academy and Leadership program - Support for career development with multiple career paths - Tools and resources for success and satisfaction in work - Positive benefits, time-off programs, and flexibility for work-life balance Company Description Ardurra is a multidisciplinary civil engineering services firm which provides broad-based solutions tailored to the specific needs of the public and private sector. We leverage the depth of our professional and technical expertise, as well as our integrated structure, to deliver practical, innovative solutions for our clients.

• Lead technical pre-sales engagements from discovery through solution design, including client workshops, platform demonstrations, and proofs of concept • Architect end-to-end cloud contact center solutions leveraging Genesys Cloud CX capabilities across voice, digital, workforce engagement, and AI-driven customer experience • Partner with sales and delivery teams to scope, estimate, and propose solutions, providing technical leadership throughout the sales cycle • Build, maintain, and present world-class demos for a variety of verticals (i.e., Finance, Healthcare, Telco, and Consumer) • Design scalable, secure, and resilient architectures that integrate Genesys CCaaS with CRM systems, data platforms, and third-party applications • Develop detailed solution designs, architecture diagrams, and technical documentation for complex enterprise environments • Stay current on Genesys platform enhancements, CCaaS market trends, and emerging technologies (AI, automation, analytics) • Collaborate across TELUS Digital to incorporate broader capabilities such as Data & AI, automation, and digital product development into client solutions

Role Description SchooLinks is looking for a Technical Solutions Manager to join our growing Solutions Team. In this role, you’ll lead the implementation of one or more of our most complex modules, helping districts track student progress and outcomes that shape real educational impact. You’ll own the implementation process from kickoff to launch, working closely with Customer Success Managers and district partners. While Customer Success manages the overall relationship, you’ll dive deep into the details for the module you are responsible for, gathering business requirements, translating them into technical configurations, and ensuring districts get the most value out of the SchooLinks platform. This role requires strong customer engagement skills, understanding and analyzing customer data, translation of district processes to our platform, and proficiency in learning and applying a broad range of technical configurations. You will work to identify and implement the best solutions to meet each customer’s specific requirements, leveraging the available configurations. Additionally, you’ll develop creative solutions for complex customer needs and communicate technical concepts in a clear, accessible manner. Your responsibilities will include: - Own and drive the project management for the modules within your scope, including ensuring the right tasks are getting done, and the status of each implementation is reported correctly. - Work with customers to understand their specific needs, special situations, and use cases, then identify and implement solutions. - Hands-on configuration of the module, including setup, data triage, and customization. - Understand data dependencies and help resolve data issues. - Develop expertise in how the module fits within the broader SchooLinks product ecosystem. - Continuously engage with customers to maintain project velocity, generate buy-in, and drive adoption. - Work with Customer Success to collaborate on customer interaction, escalation, and timelines. - Continuously define and document problems and challenges faced by our partners. - Assist the Product team with quality assurance and improvement of the product. Qualifications - 2+ years experience as an implementation specialist or similar role in a B2B SaaS company. - Strong project management skills (understand task dependencies/sequence and management of tasks). - Experience managing multiple clients simultaneously. - Proactive, entrepreneurial style, eager to take initiative in a fast-paced, dynamic environment. - Loves getting into the weeds to figure something out, but is a fundamentalist when it comes to completing tasks and deliverables. - Strong technical understanding - Ability to understand the logic and how platform data connections work. - Ability to work with data feeds, including reviewing data files and identifying problems. - Confident presenting to district stakeholders and motivating them to complete tasks. - Clear and concise communicator — the ability to boil down product and engineering jargon into simple and concise customer communications. - Preferred, not required - experience with scripting (Python, etc.) and JSON data. - Positive attitude - you can stay optimistic in high stress situations. Benefits - 100% health care coverage for Employee - 401K with company matching - Dental & Vision - Parental Leave - Subsidized gym membership - Remote work stipend - Annual team offsite Compensation A reasonable estimate of OTE for this position is between $70k - $125k USD. This compensation range is specific to the United States and it incorporates many factors including but not limited to an applicant’s skills and prior relevant experience and training; licensures, degrees, and certifications; specific geographic location; internal equity; internal pay ranges; and market data/range parameters. Company Description SchooLinks is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

• Owning the technical plan for your territory aligned with the Industrial IoT Account Executive (EA) • Support EA’s and account teams on new opportunity development while contributing to the technical account plan with a blueprint of the customer’s digitization journey • Communicate and educate generalist teams on key technical solutions, vertical designs/architectures, new product introductions • Maintains a community of champion SE’s for continued enablement for scaling while influencing territory representation with the industrial IoT business entity. • Design and apply technical solutions and architectures working closely with the portfolio SE’s • Solution led selling based on Industrial validated designs • Deliver demo’s, PoC and PoV directly to customers or working with partners and/or the Cisco CX organization • Build strong competitive technical expertise to support RFP’s for differentiation • Manage a comprehensive personal demo environment to build skills, test solutions as well as helping portfolio sellers and partners to build similar capabilities • Support technical elements across EMEA to drive IoT sales campaigns • Work with CXC, innovation centers, etc teams to expand their Industrial IoT capabilities for customer facing demonstrations • Drives/influences roadmap discussions with Industrial IoT BE, based on territory requirements; manages Aha! process. • Works with customers and the Industrial IoT BE to encourage EFT participation and feedback. • Continuous self-development for technical and vertical excellence • Be a technology solution consultant, based on your rare industrial skillset • Leverage innovative approaches to address common industry problems, and build creative solutions aligned to key customer outcomes • Captivate and hold engaging, dynamic and technology-centric workshops designed to motivate customers to a solution architecture approach • Present and participate at customer and industry events, and symposiums • Embrace Cisco certified AI tools to help augment, scale and differentiate Cisco from competitors.