Role Description - Execute operations audit by making follow-up calls to customers and understanding concerns. - Prepare and present quality reports of audit findings and recommendations to Managers. - Identify key risk and control indicators for assigned audit areas. - Maintain documentation for risk assessment and management processes. - Perform audit-related investigation as directed by the Manager. - Evaluate and revise internal controls and operational and management policies/procedures. - Ensure past audit recommendations are implemented in the current audit process. - Assist management in developing an annual audit plan. - Delivers a professional and high-quality service experience to customers over the phone by following the approved spiel by the Quality Team. - Verifies, schedules, and confirms the details of the order. - To finish the task that is given in a day (i.e., no. of calls, Email, Admin Reports, and other Admin related matters). - To work closely with other departments’ stakeholders, to support and execute business administration activities, and objectives set by the team leader. - To work closely with other departments such as 3PL, Marketing, Corporate, and other relevant teams. - Must be meticulous and pay attention to details especially when handling reports and other admin-related matters. - Willing to be assigned to and be mobilized to ad hoc tasks and duties, whenever required to support business and customer needs. - Regularly examine data reports to locate and resolve mistakes that may arise. - Maintain databases and perform updates when necessary to ensure accuracy. - Create business reports that provide insight into key data points and communicate the results in written and/or verbally to managers. - Upselling products by offering certain services and/or products to customers. This job requires working 6 days a week and 8 hours a day with 3 shifts 9am, 11am, and 1pm. Hours are subject to changes during the peak sales period. Permanent Work-from-home setup. Qualifications - Entry-level rate is $3 USD per hour. Benefits - Paid leaves. - Birthday leave.

Title: Technical Administrator - Events (Saginaw, Michigan) Location: Saginaw, Michigan (Hybrid); some travel required Job Description: Do you have expertise in Microsoft Word and Excel, love to troubleshoot, and would feel confident managing website content for Fortune 500 clients, once you learn the software? If you have strong computer skills, a keen attention to detail and would enjoy a career where you can apply these to travel events, you might love this role! Morley's Meetings & Incentives (M&I) group is seeking a Technical Administrator to provide both technical and administrative support for client programs and internal clients. You'll manage website content with a high degree of accuracy, produce personalized collateral, send bulk communications and troubleshoot issues. This role offers: - Variety - A chance to travel on programs at times (domestic or global) - An opportunity to work with a positive, can-do team, both from home and on site at our Saginaw, Michigan, headquarters What You'll Do - Send out bulk email communication using Outlook and a web-based bulk email tool - Manage website content in our content management system - Set up equipment per program needs - Merge and print program collateral - Travel on site to execute Technical Administrator duties for the program - Keep inventory and order supplies when needed - Ensure the absolute integrity of all assigned work - Gain a complete understanding of your assigned jobs and execute them thoroughly and timely - Provide documentation as needed for common operational tasks - Work with the M&I team and other departments Hybrid Schedule This is a hybrid role, where you will work partly from home and partly on site at our Saginaw, Michigan, campus. While on site, you'll work in a friendly, casual environment at our corporate office in Saginaw Township, close to shopping and restaurants. You'll also have access to our free on-site workout facility and enjoy perks such as tickets to local events. At times, you'll travel to domestic or international destinations to support programs on site. Skills for Success Required Skills - PC / web skills, including the Microsoft Office suite (especially Word and Excel) - Able to troubleshoot basic issues within programs used - Solid work ethic - Ability to meet deadlines - Excellent organizational and interpersonal skills - Strong attention to detail Eligibility Requirements - High school diploma or equivalent - One or more years' experience in a relevant or related profession - Able to: - Lift 25 lbs. of meeting materials - Stand, bend, stoop and walk - Support after hours to troubleshoot if needed - Travel as needed to support on-site events (up to 25%) - Work at Morley in Saginaw, Michigan, when needed Nice to Have - Associate degree in a relevant or related field - Knowledge of the hospitality and travel industry Remote Work Requirements - High-speed internet access at home that you are able to connect to via Ethernet or landline - Secluded and distraction-free work environment Why Join Our Morley Family At Morley, your paycheck is just the start - add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life. Health & Wellness Benefits - Medical and prescription coverage - Dental and vision insurance - Paid time off - Associate wellness program with rewards for annual checkups - Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma) Financial Benefits - 401(k) with match - Flexible spending account (FSA) - Life insurance - Company-paid short- and long-term disability insurance Benefits to Make Your Life Easier - 24/7 online access to doctors through Teladoc - 24/7 nurse help desk - Patient advocacy with free 24/7 support for benefit questions and claims - Guidance for family, financial and estate planning (including wills) About Morley Our mission is to deliver extraordinary experiences. We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) - for our associates and for the world-leading companies that partner with us. We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. As part of this commitment, we provide reasonable accommodations for those with disabilities. #LI-Hybrid

Provider Contracting Administrator I Location: Tennessee 37067 United States Williamson Job Description: Category Corporate Req ID 2026-94801 PRVCTA1H Job Type Regular Full-Time Provider Contracting Administrator I Location: Remote with minimal travel Our Mission Acadia Healthcare’s purpose is to Lead Care With Light and our mission is to be a world-class organization that sets the standard for excellence in the treatment of mental health and addiction concerns. We strive to maintain our standing as a thought leader in the behavioral healthcare industry, providing treatment that is synonymous with compassion and innovation. About the Role Provider Contracting Administrator I supports the Director of Contracting for National Marketing with organizational procedures related to planning, reviewing, and distributing negotiated contracts and agreements for the national marketing team. They handle administrative tasks, as well as respond to internal and external correspondences to ensure the organization of admissions based on the completion of contracts. They must follow strict privacy policies in their duties, as they handle confidential materials on a regular basis. This role will assist with monitoring contract milestones and other billing activities to create detailed reports for portfolio records at specified time intervals. This position works as a liaison for both the payor source and the Resource Coordinator to adequately relay pertinent information to all parties involved. Compensation & Benefits We value your expertise and dedication—and we invest in your success. - Competitive Base Salary commensurate with experience - Comprehensive Medical, Dental, and Vision Insurance - 401(k) Plan with Company Match - Paid Time Off (PTO) and recognized holidays - Company-paid Basic Life and AD&D Insurance - Employee Assistance Program (EAP) and mental wellness resources - Opportunities for professional growth and advancement within Acadia’s nationwide network Essential Functions - Distributes authorized contracts between the facility and payor source related to the placement of patients - Works with Referral Sources contracting counter parts to ensure swift execution of contracts - Provides accurate, timely and updated rate information for the maintenance of the departments rate sheet - Enters rates and discharges into the departments tracking system - Facilitates and executes enrollments for treatment facilities into targeted payor networks in order to effectively contract with new and existing states - Manages portal enrollments for assigned states portfolios - Organizes individual state portfolio AR concerns from placements made by the National Marketing team and works with team to assist in resolving these issues - Supports facilities with portals for online claims processing - Communicates directly with payors regarding rates, billing procedures, and processes - Tracks facilities out of state contracts to ensure contracts are updated for new services and rate increases - Communicates with Resource Coordinators to determine appropriate timeframes for admissions based on the completion of contracts - Contributes updated information to assist in the updating of the Payor Billing Guide to ensure clear and concise billing instructions and support proper billing by the treatment facilities. - Work as a team member with other staff, to ensure smooth operation between systems and applications. - Maintain confidentiality with regard to the information being processed, stored, or accessed - Provide ongoing assistance to facility business offices when needed - Responsible for requesting and maintaining the facilities credentialing documents ensuring that the most updated documents are filed for ease of contracting - Develops and updates facility portfolio reports, interacting with all management levels at assigned facilities - Complies with organizational policies, procedures, performance improvement initiatives and maintains organizational and industry policies regarding confidentiality - Communicate clearly and effectively to person(s) receiving services and their family members, guests and other members of the health care team - Develops constructive and cooperative working relationships with others and maintains them over time - Encourages and builds mutual trust, respect and cooperation among team members. - Maintains regular and predictable attendance - Ability to exercise sound judgement in responding to inquiries; understands when to route inquiries to the next level - Perform other duties as assigned Education/Experience/Skill Requirements - Bachelor’s degree preferred - Minimum of one (1) year of experience in contracting and/or provider relations with two (2) or more years of experience preferred - Strong customer service background is REQUIRED - Healthcare or Case Management background in behavioral or mental health field is preferred - Demonstrates the ability to function independently and possess strong decision-making skills - Knowledge of regulatory standards and compliance requirements as it relates to billing and contractual procedures - Basic computer skills including Microsoft Office; especially Word, Excel, PowerPoint and Outlook - Knowledge of Adobe Acrobat Pro and its functions - Knowledge of office administration procedures with the ability to operate most standard office equipment - Ability to work professionally with sensitive, proprietary data & information while maintaining confidentiality - Excellent interpersonal skills including the ability to interact effectively and professionally with individuals at all levels; both internal and external - Exercises sound judgment in responding to inquiries; understands when to route inquiries to next level - Self-motivated with strong organizational skills and superior attention to detail. - Must be able to manage multiple tasks/projects simultaneously within inflexible time frames. Ability to adapt to frequent priority changes - Capable of working within established policies, procedures and practices prescribed by the organization - English sufficient to provide and receive instructions/directions While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate. AHCORP #LI-JS1

Title: UM Administration Coordinator - Healthcare Location: Schaumburg United States Job Description: Remote Job:Remote Job: No widget:Full time Category:Administrative and Support Services Humana Job ID:R-413664 Description Become a part of our caring community The UM Administration Coordinator 2 contributes to administration of utilization management. The UM Administration Coordinator 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Perform computations. Typically work on semi-routine assignments. The UM Administration Coordinator 2 contributes to the administration of care management and provides non-clinical support to the assessment and evaluation of members' needs and requirements to achieve and maintain optimal wellness by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. - The UM Administration Coordinator performs computations and varied activities with moderately complex administrative, operational, and customer support assignments. - The decisions are typically focused on interpretation of area/department policy and methods for completing assignments. - Work within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing. - Follow standard policies that allow for some opportunity for interpretation/deviation. Use your skills to make an impact Required Qualifications - Must reside in the Greater Chicago area/suburban Cook or nearby surrounding counties in the State of Illinois. - 2+ years of administrative support experience in the healthcare industry. - 1+ years of customer service experience. - Previous experience working with Medicaid, Long-term Care, or Medicare members. Preferred Qualifications - A minimum of an Associate's degree. - Prior billing/claims or authorization experience - Proficient using electronic medical record and documentation programs. - Proficient with medical terminology and ICD-10 codes. - Experience with Utilization Review and Prior Authorization within a managed care organization. Additional Information - Schedule: Monday through Friday, 8:00 AM – 5:00 PM with flexibility to work overtime as needed. - Work Location (Address): Schaumburg, IL - Work Style: Hybrid Office. Required to work in the office at least two days per week Work-at-Home (WAH) Internet Statement To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: - At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. - Satellite, cellular and microwave connection can be used only if approved by leadership. - Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. - Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. - Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Interview Format As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $44,000 - $57,500 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.