• Support planning and execution of internal projects from initiation through closeout. • Maintain project schedules, track milestones, and surface risks or blockers to senior project managers. • Coordinate meetings, prepare agendas, capture action items, and follow up on open items. • Create and maintain project documentation including status reports, RAID logs, and project plans. • Assist with resource tracking and ensure team members have clear task assignments. • Identify potential risks and surface mitigation options to senior project managers. Monitor and track risks throughout the project lifecycle. • Communicate project status to internal stakeholders across the Operations team. • Assist with onboarding new projects into project management tools and systems. • Contribute to process improvement efforts as opportunities arise.

• Lead the full project lifecycle for complex professional services engagements • Manage a high-volume portfolio of 20–40 concurrent projects • Facilitate design workshops and develop comprehensive project documentation • Partner with PS Consultants, Technical Delivery, Sales, and Product teams • Act as the "delivery expert" during the pre-sales phase • Rigorously manage project margins, billable utilization, and scope • Serve as the primary point of escalation and reporting

• Manage all aspects of several major projects or programs of related projects to ensure alignment with strategic objectives • Understand, respect, and address interdependencies between technology, operations, and business needs; prioritize efforts in coordination with management • Identify and request staffing needs for project teams of 5–25 members in coordination with resources and managers • Develop trusted advisor relationships with project and program leaders/stakeholders • Provide clear and concise status reporting of milestones, deliverables, dependencies, decisions, risks, and issues to various audiences, including leadership • Collaborate with project teams to identify and analyze impacts of changes to business requirements and scope; communicate and plan for approved project change orders • Monitor, track, and control outcomes to resolve issues, conflicts, dependencies, and critical path deliverables • Manage risk & quality as it impacts projects, including implications to clients and internal teams • Provide leadership by motivating and guiding team members to meet goals and adhere to responsibilities and milestones • Ensure adherence to the SDLC from discovery/initiation through implementation • Maintain a client-service approach and uphold company values • Ensure consistent use of project management standards, templates, and documentation • Facilitate cross-departmental collaboration to remove roadblocks and maintain project momentum • Partner with product, engineering, and operations to ensure alignment on priorities, timelines, and resource allocation

• Lead a team of delivery specialists across multiple client engagements • Deliver 4-8 concurrent client projects on time, under budget and within scope per quarter • Responsible for achieving target utilization, customer success and margin metrics per quarter • Manage project initiation, planning, execution, control and closure • Conduct meetings with the project team to track progress • Create and execute project work plans and revise as appropriate to meet changing requirements • Create and distribute project status updates to the relevant customer and Flexera stakeholders • Manage project plan and budget; Manage project scope and change management processes • Identify, allocate and manage project resources; Identify and manage project risks and issues • Develop, maintain and manage day-to-day client relationships and interaction with customers • Execute Quality Assurance reviews of projects; Manage project tollgate activities • Estimate work effort and manage resource constraints; track project milestones and deliverables • Partner with other cross-functional areas of business to improve business processes • Formalize project acceptance criteria and obtain client approvals • Conduct project lessons-learned reviews and incorporate improvements into future projects • Develop/Adhere/Contribute to project standards, templates, repositories, body of knowledge best practices • Facilitate team and customer meetings • Support client projects in U.S. time zones • Travel as needed to support customer engagements (0-10%)