• Conduct individualized orientations for our Caregivers to educate them on benefits available to them, ensuring a clear understanding of options, enrollment processes, and maximizing their benefits. • Providing accrual status and processing sick time through Empeon and Medflyt, as needed • Complete employment verifications in a timely manner using Salesforce, Empeon and Knowledge Base to retrieve accurate information • Provide clear call summaries through detailed notes on Talk Desk with defined action items for follow up as needed • Work in FlexFacts portal to assist with reimbursements and allocating funds • Commuter Benefit forms • HRA deposits • Completed email cases assigned to you in Salesforce data base within 24 – 48 hours • Answering calls that come in on the shared line and must ensure we provided first contact resolution • Ability to navigate multiple platforms in a fast-paced environment • Demonstrate ability to navigate challenging conversations and address caller's concerns with empathy and compassion. • Consistently meet internal service level agreements and metrics

Role Description Tyson & Mendes is seeking a Human Resource (HR) Analyst who will collect, compile, and analyze HR data, metrics, and statistics, and apply this data to make recommendations related to programs, compensation structures, and other HR related systems. - Collects and compiles HR metrics and data from a variety of sources including the human resource information system (HRIS), management and employee surveys, employment records, government labor statistics, competitors practices, and other sources. - Analyzes data and statistics for trends and patterns with attention to recruitment, hiring practices, motivation, turnover, and compliance with employment laws and regulations. - Prepares reports of data results, presenting and explaining findings to senior leadership. - Identifies and recommends reasonable short- and long-term goals, milestones, and benchmarks for key performance metrics. - Based on metrics and analysis, makes recommendations for policies and activities to improve the organizational culture. - Facilitates implementation of new training, development and other HR related initiatives. - May conduct or assist with conducting classification audits to ensure that jobs are properly classified as exempt or nonexempt. - Ensures compliance with data privacy regulations and best practices. - Performs other duties as assigned. Qualifications - 5+ years of experience in related areas such as job classification, designing total compensation programs, employee benefits, training, data collection, data analytics. - Bachelor's degree in Human Resources, Business Administration, Industrial Psychology, or related field preferred. - Excellent verbal and written communication skills. - Strong analytical and problem-solving skills. - Thorough understanding of local, state, and federal laws involving employment, HR, and HR policies. - Proficient with Microsoft Office Suite or related software. - Proficient with or the ability to quickly learn the organization's HRIS and similar employee management software. Requirements - The hourly pay range of $34 - 45/hour, depending on experience. - Overtime paid at 1.5× the regular hourly rate, as needed. - Comprehensive benefits coverage offered, including plans available at zero employee cost (average annual employee contribution for health/vision/dental coverage is $700-1,700). - Employee Assistance Program through HealthAdvocate. - Employees benefit from a 401(k) program that includes a 100% match on the first 3% contributed and a 50% match on the following 4-5%. - Vacation time is accrued annually at the employee’s base rate. - Paid parental leave at base pay. - Employees receive a monthly technology reimbursement of $60. Benefits - 37.5-hour standard workweek designed to promote balance and prevent burnout. - Educational reimbursement program for non-attorney eligible team members (up to $3,500 per calendar year). - Internal diversity and inclusion programs, such as the Women’s Initiative and Young Professionals Initiative. - Firm-wide charitable giving program. - Numerous social and off-site events each year to enrich your relationships with your colleagues.

• Configuring D365 HR modules, including personnel management, benefits, compensation, and leave • Utilizing Power Automate and workflow tools to automate HR tasks • Managing data migration, functional testing, and system integration

• The Human Resources Director (HRD) is responsible for strategic workforce planning, as well as the day-to-day HR Operations. • The HRD proactively works with leadership to drive organizational performance objections for growth, experience excellence, quality, and integrity. • Partner with the Market Presidents, Regional Vice Presidents, Administrators and Business Office Managers to ensure alignment (where appropriate) with policies and salary administration. • Must be able to travel up to 50% within the market. Selected candidate will be required to pass a Motor Vehicle Records check.