• Drive strategic engagement and long-term partnerships across priority hospital and regional accounts • Lead the development and execution of strategic account plans for key nephrology centers and regional stakeholders • Build trusted, long-term partnerships with KOLs, clinicians, payers, and decision-makers • Drive cross-functional collaboration across medical, market access, and marketing to deliver aligned customer solutions • Capture, analyze, and share actionable insights to inform brand strategy, market access, and lifecycle management • Support launch readiness, omnichannel initiatives, and local adaptation of marketing materials • Navigate local market access and HTE frameworks, translating insights into value-based stakeholder discussions • Analyze market trends, competitor activity, and treatment pathways to identify growth opportunities • Ensure high standards of compliance, ethics, and CRM reporting • Represent Sobi at national congresses and lead impactful stakeholder engagements

• Develop and maintain strong relationships with enterprise clients, serving as the main point of contact for their cybersecurity needs. • Understand clients’ business objectives and proactively identify opportunities to deliver value and enhance their cybersecurity posture. • Collaborate with the sales, delivery and security teams to ensure seamless onboarding and implementation of BlackCloak solutions. • Provide ongoing support and consultation to clients, ensuring they maximize the value of our services. • Monitor client accounts and analyze data to identify potential issues and recommend solutions. • Prepare and deliver regular reports and performance reviews to clients. • Act as an advocate for clients within the company, ensuring their needs are met and addressing any concerns. • Unify the customer journey, ensuring a seamless and consistent experience for clients, while also providing value to the customer champion who advocates for our services within their organization. • Demonstrate creative problem-solving abilities and maintain a “can-do” attitude, finding innovative solutions to challenges and actively contributing to the improvement of our customer success processes. • Stay up-to-date with industry trends and cybersecurity best practices to provide expert guidance to clients. • Collaborate with cross-functional teams to resolve client issues and improve the overall customer experience.

• Execute territory strategies to win enterprise business, grow market presence, and consistently exceed targets in an aligned territory. • Lead the full sales cycle, from prospecting to negotiation and closure, to deliver predictable, high-performance results. • Build trusted executive relationships, address diverse business challenges, and position Freshworks as the partner of choice. • Partner with cross-functional teams to deliver seamless customer experiences and contribute to a culture of shared success. • Develop and manage a strong pipeline with accurate forecasting. Travel, as required, to connect with customers, strengthen relationships, and represent Freshworks with purpose.

• Drive programmatic pipeline growth and establish loyalty with channel partners • Provide accurate forecasting and identify and track relevant metrics of success • Recruit new legal focused partnerships • Heavy focus on the enablement of new and existing partners with AI and Document Management System • Manage and develop a cross-functional team of partner marketing and account managers • Sustain and encourage internal stakeholder alignment with sales and marketing leads and their teams • Manage the communication of products, features, and marketing campaigns • Resolve partner-customer conflicts and build mindshare within NetDocuments and support teams • Design go-to-market business plans, and understand partner sales processes to capitalize on opportunities for NetDocuments • Achieve quarterly revenue target and partner contribution to Corporate and Strategic legal sector business • May perform other job duties as needed