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Freshworks logo
Freshworks

Freshworks empowers the people who power your business.

Lead Account Manager – DACH, fluent in German

Account ManagerSalesFull TimeRemoteSeniorTeam 5,001-10,000Since 2010H1B SponsorCompany SiteLinkedIn

Location

Germany

Posted

124 days ago

Salary

0

Seniority

Senior

5 yrs expGermanITSM

Job Description

Lead Account Manager – DACH, fluent in German

Freshworks

• Execute territory strategies to win enterprise business, grow market presence, and consistently exceed targets in an aligned territory. • Lead the full sales cycle, from prospecting to negotiation and closure, to deliver predictable, high-performance results. • Build trusted executive relationships, address diverse business challenges, and position Freshworks as the partner of choice. • Partner with cross-functional teams to deliver seamless customer experiences and contribute to a culture of shared success. • Develop and manage a strong pipeline with accurate forecasting. Travel, as required, to connect with customers, strengthen relationships, and represent Freshworks with purpose.

Job Requirements

  • 5 to 8 years of experience in SaaS or solution-based sales, account management, or customer-facing roles with track record of success in an aligned territory.
  • Curiosity, collaboration adaptability: you’re open to learning and comfortable navigating change.
  • experience working with enterprise customers, including senior leaders, exceeding goals, with a focus on long-term value creation.
  • Strong communicator: you are a relationship builder, with great presentation skills. You listen deeply, ask thoughtful questions, and connect product capabilities to business needs.
  • exposure to CRM, EX, CX, or ITSM solutions is a plus.
  • Native level fluency in German is a must.

Benefits

  • Life and Permanent disability insurance
  • Learning and reading budget of up to €1.000 per year
  • 25 days of annual Paid-Time-Off (PTO)
  • Additional days paid time off (PTO) for every year of service for the first 5 years of your employment
  • Company pension scheme
  • Company Funded Employee Assistance Program (EAP) for both you and your family
  • Commuting Benefits
  • Discounted Tax Support Services

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