• Lead the design and launch of a structured new hire orientation program for the Client Experience organization • Build a product certification program spanning multiple lines • Facilitate weekly practice calls for skill development • Deliver hands-on systems and tooling training • Drive AI tool adoption and simplicity in training pathways • Track and report training effectiveness and skill gaps • Build program scalability beyond the Client Experience team

Role Description As a Psychiatric Nurse Practitioner, you will work with members as part of an interdisciplinary team to provide transformative care. aptihealth employs psychiatric prescribers to provide the highest-quality care through innovative, evidence-based treatment that is tailored to help patients achieve success. We provide an easy-to-use platform and tools to fully integrate physician and prescriber care. You will use your clinical proficiency, along with the aptihealth platform to deliver the best possible outcomes. Practitioner would need to be able to see clients across the life-span from 5-99+ with around 30% being kids and teens and 70% adults. Be part of a company that is uniquely connecting members with mental health professionals to ultimately impact the lives of millions. If you have a passion for innovation, implementation, and result-driven patient care – join our team! Responsibilities - Conduct diagnostic interviews to assess and diagnose patient's need for medication management - Provide high-quality brief and long-term psychiatric care to members virtually via telehealth and in-person - Provide as-needed communication with physicians and care managers - Work in close collaboration with the care team and provide clinical capability and comprehensive support Qualifications - Psychiatric Nurse Practitioner - PMHNP-BC - Possess an unrestricted license in New York - 3+ years’ experience prescribing medication as a PMHNP-BC - Strong experience with kids and teens - Ability to handle member needs with compassion and care - Passionate about being a trusted partner to transform behavioral healthcare Requirements - Full-time opportunities available - Competitive pay and benefits - Paid Time Off - Continuous learning opportunities - Work/Life Balance - Flexible working hours Benefits - The expected full-time salary range for this role is $140,000 - $165,000 annually and is dependent on a variety of factors, including qualifications and years of experience. - Range is not inclusive of production-based incentives that directly reward clinicians for their efforts. - More information about the salary range specific to your experience and other factors will be shared during the hiring process.

• Ensures collection, validation, and client acceptance of core Facilities Planning data. • Drives collaboration within project team and with clients to synthesize data and develop core recommendations based on findings. • Presents deliverables across all solutions to a variety of client audiences, including strong recommendations for improvement. • Acts as subject matter expert for clients and communicates industry trends, best practices, and case studies in client interactions. • Owns client relationships and ensures value delivery across all solutions, leveraging support as needed from Account Executive team or Planning Services Team Leadership. • Reviews the work of the team based upon your solid working knowledge of facility and building systems. • Assists in report development, report review, and/or quality assurance of data or databases. • Proactively sets the pace for a project, anticipating time requirements inclusive of potential obstacles and outside influences. • Effectively and accurately plans and communicates project workflow and timing of key milestones from our account/project management software. • Ensures data integrity for all assigned accounts. • Clearly and concisely conveys information and direction for a project team in alignment with departmental objectives. • Leverages feedback and implements strategies to improve team effectiveness. • Creates a team atmosphere that is intellectually challenging and leads to accomplishing more than expected.

• Ensures collection, validation, and client acceptance of core Facilities Planning data. • Drives collaboration within project team and with clients to synthesize data and develop core recommendations based on findings. • Presents deliverables across all solutions to a variety of client audiences, including strong recommendations for improvement. • Acts as subject matter expert for clients and communicates industry trends, best practices, and case studies in client interactions. • Owns client relationships and ensures value delivery across all solutions, leveraging support as needed from Account Executive team or Planning Services Team Leadership. • Reviews the work of the team based upon your solid working knowledge of facility and building systems. • Assists in report development, report review, and/or quality assurance of data or databases. • Proactively sets the pace for a project, anticipating time requirements inclusive of potential obstacles and outside influences. • Effectively and accurately plans and communicates project workflow and timing of key milestones from our account/project management software. • Ensures data integrity for all assigned accounts. • Clearly and concisely conveys information and direction for a project team in alignment with departmental objectives. • Leverages feedback and implements strategies to improve team effectiveness. • Creation and maintenance of project files may include proposals, statements of work, change requests and deliverables. • Coordination and planning of travel for projects (including assisting staff with travel agents as needed). • Project scheduling and communication of schedules to project teams. • Assembly of project teams based upon project criteria, employee skills, and the company’s master schedule. • Overall responsibility for delivery of successful projects and services to clients. • Works cooperatively with other Project Team Leaders, Project Managers, Account Executives, Operations Manager, Facilities Consultants, Data Analysts and others. • Creates a team atmosphere that is intellectually challenging and leads to accomplishing more than expected.