• Acquire and grow new clients • Ensure profitable growth of the product based on pricing and account targeting strategies; sustainable growth strategies that address market opportunities and challenges • Serve as primary point of contact for clients, sales reps counsel, and consultants on Information Governance projects • Provide accurate reporting and forecasts based on sales funnel plans, client usage and new account activity • Proactive in thought leadership around Information Governance offerings • Drive identification and scoping of prospective Information Governance engagements with current and prospective clients: Analyze client history, analytics, and review needs to propose engagement opportunities • Participate in calls and meetings with clients and Microsoft Strategy Sessions regarding potential Information Governance engagements • Drive Sales team engagements with prospective clients • Support active clients in their use of M365 leveraging Lighthouse Information Governance Consultants: Scope and coordinate work with internal team members across teams and with clients and outside counsel • Leverage learnings from Information Governance projects to provide statistically supported recommendations • Develop and document use cases and best practices for application of Information Governance Services • Train and mentor sales team members supporting Information Governance • Collaborate effectively with other Service Delivery teams to ensure superior client service • Travel to prospective and existing clients, attend trainings and conferences • Perform other related duties as assigned

• Conduct on-site and remote monitoring of clinical research studies • Verify the accuracy and completeness of data collected • Develop and implement tools, procedures, and processes for quality monitoring • Manage and direct the work of lower-level professionals • Ensure accurate and timely documentation and reporting of clinical trial data • Collaborate with cross-functional teams to support clinical trial activities • Identify and resolve issues related to clinical trial conduct • Provide training and mentorship to junior staff members

• Own and manage centralized intake process for MarTech requests, ensuring completeness, proper categorization, and routing. • Serve as the central coordination point for MarTech intake and issue escalations, including logging, triaging, prioritizing, and routing requests and issues to Product, Architecture, or vendor teams, while ensuring visibility, tracking, and timely resolution. • Track and report on intake SLAs, request status, and prioritization outcomes. • Coordinate user access requests across MarTech platforms, ensuring alignment with governance and role-based permissions. • Support quarterly user access recertification processes in partnership with IT and Security teams. • Maintain governance logs, including tracking of segments, journeys, and sandbox usage across a multi-tenant environment. • Assist in enforcing platform standards, naming conventions, and usage guidelines across internal & external users. • Coordinate and support governance forums, intake triage meetings, and cross-functional working sessions. • Document decisions, action items, and maintain centralized documentation repositories. • Track platform adoption, usage trends, and open issues to support operational reporting. • Assist with UAT coordination, release tracking, and cross-team communication.

• Own the interpretation and application of contracts, Statements of Work, and amendments throughout delivery. • Act as the authoritative source of truth on contractual obligations, exclusions, and assumptions. • Ensure Project Managers understand contractual constraints before delivery decisions are taken. • Identify, assess, and manage contractual and commercial risk including scope ambiguity and exposure. • Escalate contractual risks with clear articulation of commercial impact and mitigation options. • Validate contract values, pricing models, assumptions, and phasing. • Support accurate forecasting by confirming contractual entitlement and constraints. • Partner with Finance and Delivery to protect margin and avoid revenue leakage. • Assure that contractual documentation handed from Sales to Delivery is complete, clear, and deliverable. • Ensure sales to delivery handovers happen with the desired level of detail and in a timely fashion. • Validate that scope, assumptions, and commercials are understood before mobilisation. • Ensure Infinity Group’s delivery methodology is applied consistently across projects. • Conduct regular and ad-hoc project audits covering governance, methodology, and commercial controls. • Provide visibility of contractual status, risks, and exposure to leadership. • Identify recurring contractual weaknesses and feed learning back into presales and governance.