Chief Technology Officer

Chief Technology OfficerChief Technology OfficerOtherRemoteLeadTeam 201-500Since 1983H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

62 days ago

Salary

0

Seniority

Lead

No structured requirement data.

Job Description

Chief Technology Officer

Ironclad Environmental Solutions

Role Description The CIO owns how technology enables the business to run, scale, and win. This is a build-and-align role, not a pure IT role. You connect systems to operations, not systems to theory. You design and install a business-first technology model that supports branch operations, fleet performance, sales execution, customer experience, and financial visibility across the platform. You standardize what drives value, protect what keeps the field fast, and remove friction across functions. You operate as a partner to the business. You do not push IT programs. You pull solutions from real operating pain points and deliver tools that leaders use daily. Success looks like a company where systems are simple, connected, reliable, and largely invisible, and where data drives decisions at every level without slowing execution. Key Responsibilities and Duties - Business-Aligned Technology Strategy (20%) - Own the connection between business needs and technology outcomes. - Partner with Operations, Sales, Finance, and HR to define real business needs. - Translate field and customer pain points into practical system solutions. - Define a clear technology roadmap tied to growth, utilization, and EBITDA. - Set principles: standardize where it matters, simplify everywhere else. - Core Systems & Platform Integration (20%) - Own the systems that run the business end-to-end. - Lead and optimize RentalMan (or equivalent), ERP, CRM, fleet, dispatch, and field service systems. - Integrate systems across order-to-cash, procure-to-pay, and asset lifecycle. - Eliminate duplicate systems, manual work, and data fragmentation. - Benchmark and adopt best practices from platforms like United Rentals, Sunbelt, Rain for Rent. - Data, Analytics & Decision Support (15%) - Turn data into daily operating leverage. - Build simple, role-based dashboards for operations, sales, and finance. - Provide visibility into utilization, revenue, margin, asset turns, and job performance. - Establish a single source of truth and data governance model. - Enable predictive insights (demand, maintenance, pricing, credit risk). - Customer Experience & Digital Platforms (15%) - Own the digital interface with customers. - Design and deploy customer portals that act as a control center: - Orders, dispatch, and equipment status. - Job progress and system performance. - Service requests and tickets. - Invoices, contracts, and payment status. - Compliance documents and reporting. - Integrate portal with RentalMan/ERP/CRM/fleet/billing. - Enable self-service where it improves speed and experience. - Partner with Sales and Ops to ensure real-world usability. - Field Enablement & Adoption (10%) - Make systems work in the field. - Design tools that are simple and fast for branch and field teams. - Remove friction from workflows (dispatch, ticketing, billing, asset tracking). - Drive adoption through training, feedback loops, and iteration. - Standardize core workflows while preserving local speed. - IT Operations, Security & Infrastructure (10%) - Ensure systems are stable, secure, and scalable. - Maintain infrastructure, cloud environment, and system uptime. - Lead cybersecurity, data protection, and compliance. - Manage vendors, service providers, and contracts. - Ensure business continuity and disaster recovery readiness. - Innovation, Automation & Scalable Architecture (10%) - Introduce practical innovation that drives ROI. - Evaluate and deploy automation, integration, and AI tools that improve operations. - Build scalable architecture that supports growth and acquisitions. - Avoid overengineering and unnecessary complexity. - Support digital capabilities tied to Total Solutions (system visibility, reporting, compliance). Measures of Performance - System uptime and reliability - User adoption and satisfaction (field and customer) - Reduction in manual processes and cycle times - Data accuracy and reporting speed - Integration of core systems (RentalMan/ERP/CRM/fleet) - Customer portal adoption and usage - Contribution to revenue growth, utilization, and margin - Cybersecurity and compliance outcomes Qualifications - Bachelor’s degree in Information Technology, Computer Science, or a related field (Master’s degree preferred) - 10+ years of progressive IT experience, including 5+ years in a senior leadership or strategic role - Proven experience leading enterprise-wide IT strategy, operations, and digital transformation - Strong knowledge of infrastructure, cloud platforms, cybersecurity, data governance, and business intelligence - Experience managing IT budgets, vendor contracts, and high-performing technical teams - Deep understanding of compliance standards, regulatory frameworks, and IT governance - Track record of aligning technology with business goals and delivering measurable results - Excellent communication and leadership skills with the ability to collaborate across all departments - Hands-on experience with ERP systems, SaaS platforms, and data integration tools - Ability to anticipate technology trends and drive innovation in a growing organization Key Competencies - Business-first technology leadership - Systems integration across operations, finance, and sales - Deep understanding of rental, fleet, and industrial service workflows - Data and analytics mindset - Ability to simplify complex systems - Strong cross-functional collaboration - High ownership and accountability Disclaimer This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer. At Ironclad Environmental Solutions, you can build a rewarding career and provide exceptional service in the process. The opportunity to advance your career is one click away at Ironclad Environmental Solutions. Ironclad Environmental Solutions is veteran-friendly. If you have military experience, we’d love to hear from you!

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