Ironclad Environmental Solutions

• Develop the assigned territory through prospecting, cold calling, qualifying leads, and following up on referrals, while setting appointments and delivering sales presentations. • Provide exceptional customer service by addressing specific requirements, including proposal responses and industry-specific solutions. Lead solution development to meet customer needs, coordinating with necessary team members. • Offer technical support for Tank, Box, Filtration Pumps, Pipes, and Hoses at job sites. Collaborate with Branch and Regional Management to create annual strategic sales plans and quarterly revenue goals. • Interpret blueprints and CADD documentation. • Stay updated on industry trends, competitors, and emerging technologies. • Maintain customer records and document interactions and opportunities in CRM. • Perform other duties as assigned.

• Review the company’s data, build reports, and implement procedural changes to improve efficiency within the organization. • Generate regular reports and dashboards to monitor key performance indicators (KPIs) and communicate findings to senior management. • Work closely with Finance often to connect operational performance with financial performance. • Lead and participate in cross-functional projects aimed at enhancing operational capabilities and achieving business goals. • Stay updated on industry best practices and emerging trends to drive continuous improvement initiatives.

Role Description Ironclad Environmental Solutions is seeking a proactive, strategic HR Business Partner to support our growing organization. This role acts as a trusted advisor to managers and leadership, supporting both field and corporate teams. You will lead employee relations efforts, ensure compliance with employment laws and company policies, and drive people strategies that align with business goals. Success in this role requires strong business acumen, strategic decision-making, and the ability to coach leaders through change and growth. Key Responsibilities - Serve as a strategic advisor and coach to managers and leadership on people-related matters - Lead employee relations efforts, including conflict resolution, coaching, disciplinary actions, and terminations, with a focus on risk mitigation - Conduct investigations into sensitive issues and document findings - Ensure compliance with employment laws and consistent application of company policies - Act as a subject matter expert on policies, advising leadership on effective and consistent application - Use HR data to identify workforce trends, support decision-making, and provide actionable insights - Support initiatives to improve employee engagement, recognition, and retention - Partner with recruitment to ensure a streamlined and successful onboarding process for new hires - Own and oversee compliance for I-9 and employment verification processes - Support and influence change management initiatives across teams and locations - Partner with the Training Department to educate managers on HR policies, benefits, and compliance topics - Audit and improve HR processes to deliver a streamlined, efficient experience for employees and customers - Respond to employee questions, feedback, and concerns with professionalism and clarity - Perform other duties and projects as assigned by management Qualifications - Bachelor’s degree in Human Resources, Business, or related field - 5+ years of HR generalist or HR business partner experience - Strong knowledge of employee relations, terminations, and compliance - Skilled in coaching leaders and managing through change - Proven ability to analyze HR data and present actionable insights - Excellent interpersonal and communication skills - Ability to work independently and manage multiple priorities - Proficient in Microsoft Office Suite; Paycom experience preferred - Understanding of onboarding, I-9s, and employment verifications Benefits - Competitive salary and benefits package - 100% remote role with flexibility - High-impact position with visibility to leadership - Opportunity to shape and strengthen the company’s people strategy Company Description At Ironclad Environmental Solutions, we believe in building careers while providing exceptional service. Join a company where your work matters, your team supports you, and your potential is unlimited. Ironclad Environmental Solutions is Veteran-friendly. If you have military experience, we encourage you to apply. Ironclad Environmental Solutions is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected category.

• own the connection between business needs and technology outcomes • partner with Operations, Sales, Finance, and HR to define real business needs • translate field and customer pain points into practical system solutions • define a clear technology roadmap tied to growth, utilization, and EBITDA • eliminate duplicate systems, manual work, and data fragmentation • design tools that are simple and fast for branch and field teams • maintain infrastructure, cloud environment, and system uptime • ensure business continuity and disaster recovery readiness

Role Description The CIO owns how technology enables the business to run, scale, and win. This is a build-and-align role, not a pure IT role. You connect systems to operations, not systems to theory. You design and install a business-first technology model that supports branch operations, fleet performance, sales execution, customer experience, and financial visibility across the platform. You standardize what drives value, protect what keeps the field fast, and remove friction across functions. You operate as a partner to the business. You do not push IT programs. You pull solutions from real operating pain points and deliver tools that leaders use daily. Success looks like a company where systems are simple, connected, reliable, and largely invisible, and where data drives decisions at every level without slowing execution. Key Responsibilities and Duties - Business-Aligned Technology Strategy (20%) - Own the connection between business needs and technology outcomes. - Partner with Operations, Sales, Finance, and HR to define real business needs. - Translate field and customer pain points into practical system solutions. - Define a clear technology roadmap tied to growth, utilization, and EBITDA. - Set principles: standardize where it matters, simplify everywhere else. - Core Systems & Platform Integration (20%) - Own the systems that run the business end-to-end. - Lead and optimize RentalMan (or equivalent), ERP, CRM, fleet, dispatch, and field service systems. - Integrate systems across order-to-cash, procure-to-pay, and asset lifecycle. - Eliminate duplicate systems, manual work, and data fragmentation. - Benchmark and adopt best practices from platforms like United Rentals, Sunbelt, Rain for Rent. - Data, Analytics & Decision Support (15%) - Turn data into daily operating leverage. - Build simple, role-based dashboards for operations, sales, and finance. - Provide visibility into utilization, revenue, margin, asset turns, and job performance. - Establish a single source of truth and data governance model. - Enable predictive insights (demand, maintenance, pricing, credit risk). - Customer Experience & Digital Platforms (15%) - Own the digital interface with customers. - Design and deploy customer portals that act as a control center: - Orders, dispatch, and equipment status. - Job progress and system performance. - Service requests and tickets. - Invoices, contracts, and payment status. - Compliance documents and reporting. - Integrate portal with RentalMan/ERP/CRM/fleet/billing. - Enable self-service where it improves speed and experience. - Partner with Sales and Ops to ensure real-world usability. - Field Enablement & Adoption (10%) - Make systems work in the field. - Design tools that are simple and fast for branch and field teams. - Remove friction from workflows (dispatch, ticketing, billing, asset tracking). - Drive adoption through training, feedback loops, and iteration. - Standardize core workflows while preserving local speed. - IT Operations, Security & Infrastructure (10%) - Ensure systems are stable, secure, and scalable. - Maintain infrastructure, cloud environment, and system uptime. - Lead cybersecurity, data protection, and compliance. - Manage vendors, service providers, and contracts. - Ensure business continuity and disaster recovery readiness. - Innovation, Automation & Scalable Architecture (10%) - Introduce practical innovation that drives ROI. - Evaluate and deploy automation, integration, and AI tools that improve operations. - Build scalable architecture that supports growth and acquisitions. - Avoid overengineering and unnecessary complexity. - Support digital capabilities tied to Total Solutions (system visibility, reporting, compliance). Measures of Performance - System uptime and reliability - User adoption and satisfaction (field and customer) - Reduction in manual processes and cycle times - Data accuracy and reporting speed - Integration of core systems (RentalMan/ERP/CRM/fleet) - Customer portal adoption and usage - Contribution to revenue growth, utilization, and margin - Cybersecurity and compliance outcomes Qualifications - Bachelor’s degree in Information Technology, Computer Science, or a related field (Master’s degree preferred) - 10+ years of progressive IT experience, including 5+ years in a senior leadership or strategic role - Proven experience leading enterprise-wide IT strategy, operations, and digital transformation - Strong knowledge of infrastructure, cloud platforms, cybersecurity, data governance, and business intelligence - Experience managing IT budgets, vendor contracts, and high-performing technical teams - Deep understanding of compliance standards, regulatory frameworks, and IT governance - Track record of aligning technology with business goals and delivering measurable results - Excellent communication and leadership skills with the ability to collaborate across all departments - Hands-on experience with ERP systems, SaaS platforms, and data integration tools - Ability to anticipate technology trends and drive innovation in a growing organization Key Competencies - Business-first technology leadership - Systems integration across operations, finance, and sales - Deep understanding of rental, fleet, and industrial service workflows - Data and analytics mindset - Ability to simplify complex systems - Strong cross-functional collaboration - High ownership and accountability Disclaimer This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer. At Ironclad Environmental Solutions, you can build a rewarding career and provide exceptional service in the process. The opportunity to advance your career is one click away at Ironclad Environmental Solutions. Ironclad Environmental Solutions is veteran-friendly. If you have military experience, we’d love to hear from you!