Working at Atlassian Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. As the Head of Event Technology, you will lead Atlassian's global Event Technology function, setting the vision, strategy, and operating model for how we design and deliver event technology across the company. You will lead through a team of senior managers and expert agency partners, and partner closely with Events, Marketing, Sales, IT/Security, Legal, Data Science, external agencies and platform partners/vendors. Your work will shape how Atlassian shows up at scale to customers, partners, and candidates worldwide, and will play a critical role in achieving our broader marketing and company objectives. Responsibilities - Set the multi-year vision and strategy for Atlassian's event technology ecosystem, ensuring it ladders up to event, marketing and sales priorities. - Lead and develop a high-performing Event Technology team, providing clarity of direction, coaching, and growth opportunities across the team. - Direct the event technology roadmap across Atlassian's global event portfolio, including vendor/platform strategy (e.g., registration, content/session management, mobile app, onsite technology, lead retrieval, networking, virtual/hybrid extensions) and internal build/buy decisions. - Own critical event technology outcomes for the broader Events and Marketing organization (and in some cases, Atlassian as a whole), balancing innovation, reliability, scalability, and cost efficiency. - Architect and govern data pipelines and integrations in partnership with Data Science and MarTech across the event technology stack and key internal systems (e.g., Salesforce and other marketing and sales technologies), ensuring accurate, timely, and secure data flows for reporting, personalization, and follow-up - Define and uphold standards for privacy, security, and compliance across all event technology platforms, partnering with Legal, IT/Security, and Privacy teams to operationalize GDPR and other global regulations at scale. - Oversee end-to-end onsite and hybrid technology operations for flagship events, including check-in, access control, scanning, networking, Wi-Fi dependencies, and contingency planning, ensuring consistently exceptional attendee and sponsor experiences. - Lead relationships with agencies and technology vendors, including contract strategy and negotiation in partnership with Sourcing (SOWs, platform licensing), governance, performance management, and optimization of usage and total cost of ownership. - Champion experimentation, automation, and innovation within the event tech stack, piloting new capabilities (e.g., personalization, AI, data products, or new engagement formats) and scaling successful approaches globally. - Establish and track success metrics for event technology (e.g., reliability, adoption, engagement, conversion, and operational efficiency), and use insights to inform investment decisions and continuous improvement. - Influence and align senior stakeholders across Events, Marketing, Channel, Sales, and other functions on event technology strategy, trade-offs, and roadmap priorities, effectively communicating complex concepts to both technical and non-technical audiences. - Represent Atlassian's event technology vision and practices internally and, where appropriate, externally with partners and in the broader industry, contributing to Atlassian's thought leadership in modern event experiences. Minimum Qualifications - 12+ years of enterprise event technology or closely related experience; must include substantial in-house hands-on ownership of large-scale, global event program technology. - 5+ years leading and developing a team in a fast-paced environment, with a proven focus on people development, succession planning, and team engagement. - Proven experience setting strategy and leading the technology function for global, complex event portfolios, including both in-person and virtual/hybrid programs. - Demonstrated ability to lead and influence cross-functionally with internal and external stakeholders, including Events, Marketing Ops, Sales Ops, Data Science, IT/Security, Legal, Finance, and agencies and vendors across all levels, to drive alignment and successful execution. - Demonstrated ability to think creatively, challenge existing processes, and drive continuous improvement to enhance efficiency, quality, and business results at a departmental or multi-team level. - Direct, hands-on experience with enterprise-grade event technologies such as RainFocus, Cvent, Swoogo, JiffleNow, Eventbase, and comparable platforms, including strategy, implementation, and optimization; for large user conferences in particular. - Demonstrated rigor in QA, ticket/incident management, vendor management, documentation standards, and operational excellence at scale. - Experience driving technology implementation, innovation and automation in event environments, with measurable impact on attendee experience and/or pipeline outcomes. - Deep understanding of global privacy and data protection regulations (e.g., GDPR) and practical experience designing compliant processes and controls across multiple platforms and regions. Preferred Qualifications - Experience leading event technology or related functions in a mid-sized enterprise SaaS company. - Demonstrated success leading through other leaders and teams and scaling teams across regions or time zones. - Strong analytical and reporting skills, including the ability to define and interpret KPIs, build business cases, and inform investment decisions. - Familiarity working with Salesforce and adjacent marketing and sales technologies to connect event engagement with pipeline and revenue outcomes. Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: 156,600 USD - 204,450 USD Zone B: 141,300 USD - 184,475 USD Zone C: 130,500 USD - 170,375 USD This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits . About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh .

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description Overview The Technology and Digital Officer EMEA North is a highly specialised professional with deep industry knowledge and extensive CIO or CTO experience. They serve as a pivotal resource in providing expert advice, advanced technical solutions, and strategic insights to support our customer's strategies. This role requires a blend of technical acumen, industry experience, and the ability to communicate complex information effectively to diverse stakeholders. Key Responsibilities - Provide high-level technical consultation to internal teams and customers. - Stay current with industry trends, technological advancements, and regulatory developments to inform strategic decisions. - Develop and implement technical solutions that meet the unique needs of our customers. - Represent ServiceNow at Industry events, increase mindshare. - Play an active role in preparing and delivering customer EBCs. Strategic Planning - Identify opportunities for innovation and improvement across industry. - Analyse industry data and develop strategic insights to help shape our customer's strategic direction. - Collaborate with CxOs to align technical solutions with business goals. Training and Mentorship - Offer training and development programs to enhance the technical skills of ServiceNow employees. - Mentor technical staff, fostering a culture of continuous learning and improvement. Qualifications - A minimum of 15 years of experience, in technology leadership roles (CIO / CTO), with a proven track record of technical leadership, driving innovation and delivering technology solutions in a complex organisational environment. - Experience working across various industries to bring a breadth of perspective and expertise to the role. - Experience in a consulting or advisory role (desirable). Skills - Strategic Thinking: Strong strategic thinking skills, with the ability to develop and execute a technology vision that aligns with business goals. - Technical Expertise: In-depth knowledge of current and emerging technologies, including cloud computing, cybersecurity, data analytics, and software development. - Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of the organisation and to explain complex technical concepts to non-technical stakeholders. - Problem-Solving: Proven problem-solving skills, with the ability to identify and address technology-related challenges and opportunities. - Compliance Knowledge: Knowledge of relevant regulatory requirements and industry standards related to technology and data security. - Innovative Mindset: A forward-thinking, innovative mindset with a passion for leveraging technology to drive business success. - Change Management: Experience leading technology change initiatives in a dynamic and fast-paced environment. - Networking: Strong professional network within the technology community. - Mentoring: A commitment to mentoring and developing future technology leaders within the organisation. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

• Define the long-term architecture for A1’s AI systems, infrastructure, and developer platform • Evaluate trade-offs between speed of iteration and long-term system design • Ensure systems are designed for scalability, reliability, and long-term evolution • Guide key decisions across model integration, data pipelines, distributed systems, and product architecture • Work with engineers to translate product direction into clear technical execution • Help structure engineering workstreams and keep teams aligned on priorities • Maintain high engineering standards while keeping the team focused on shipping • Establish engineering culture, development practices, and technical standards across the company • Build and scale a world-class engineering team across key talent hubs including China and US • Identify strong technical leaders and help build a high-quality engineering organization • Define hiring standards and interview processes to maintain a high engineering bar • Work closely with product, research, and leadership teams • Ensure technical workstreams move forward smoothly across teams and locations • Help resolve cross-team technical and execution challenges

• Lead and develop the Information Security Risk team: set goals, prioritize work, establish rituals, act as the technical reference and promote career development. • Develop and execute control effectiveness tests, manage evidence and ensure that implemented controls effectively mitigate identified risks. • Manage supplier and third-party risks (TPRM) and conduct risk assessments of clients and partners, ensuring security and compliance requirements are met. • Design and evolve the Risk Management Program, including methodology, criteria, treatment plans and executive-level tracking. • Implement and monitor indicators (KPIs/KRIs) and produce reports to support executive decision-making. • Lead the identification, assessment and treatment of risks, ensuring traceability, evidence and follow-up. • Define and maintain the security controls framework, ensuring effectiveness, managing exceptions and action plans. • Perform maturity and gap assessments of security controls and report findings to leadership. • Establish processes for managing exceptions and risk acceptances with proper governance and periodic reviews. • Map and manage risks related to the company's use of Artificial Intelligence, overseeing governance and incident prevention. • Serve as a consultative reference for Product, Engineering, Cloud, Compliance and Legal teams, promoting security by design and risk mitigation. • Foster a culture of risk and governance, ensuring clear communication to support decision-making.