• Assess client performance using reports and direct observation, identifying opportunities to improve dealership fixed operations. • Maintain proactive, high-level communication with key stakeholders, including Service/Fixed Ops Directors, Dealer Principals, General Managers, and corporate executives. • Develop and sustain strong business relationships at both the dealership and corporate levels. • Promote a culture of continuous improvement in dealership operational processes. • Educate clients on AutoPoint products, demonstrating their value within dealership operations. • Analyze and interpret key performance metrics (KPIs) that influence dealership and group business strategies. • Align AutoPoint’s value proposition with the business objectives of dealerships and ownership groups. • Conduct regular reviews of marketing product performance with assigned accounts. • Manage and optimize paid digital marketing campaigns, including pay-per-click (PPC) advertising, display ads, and social media advertising. • Recommend strategic marketing program adjustments to enhance client success. • Share Solera/AutoPoint industry insights to help clients stay competitive. • Manage customer retention, product adoption, and account growth within assigned territories. • Address and resolve customer issues, ensuring a positive client experience. • Oversee the enrollment and review process for retention programs and customized marketing campaigns. • Gather, prioritize, and communicate customer enhancement requests internally. • Maintain up-to-date customer records in Salesforce.com, ensuring accurate tracking of interactions. • Organize and submit internal documentation, including meeting reports and dealer and corporate performance goals.

• Posicionar y desarrollar nuestro portafolio de productos a través de demostraciones • Analizarás el territorio a tu cargo para crear estrategias comerciales • Desarrollarás nuevos clientes mediante el seguimiento de tendencias • Influirás en diversas asociaciones para alcanzar múltiples objetivos • Colaborarás en la estrategia de ventas y planificación

• Posicionar y desarrollar nuestro portafolio de productos a través de demostraciones o casos de uso • Analizarás el territorio a tu cargo para crear estrategias comerciales • Desarrollarás nuevos clientes mediante el seguimiento de tendencias y la realización de investigaciones • Influirás en diversas asociaciones para alcanzar múltiples objetivos • Colaborarás en la estrategia de ventas y la planificación • Identificarás oportunidades de negocio sobre la base del conocimiento de los clientes, mercados, productos y servicios

• Develop and implement sales strategies to achieve and exceed revenue targets for the Northeast region • Manage and grow a portfolio of key accounts, ensuring high levels of customer satisfaction and retention • Identify and pursue new business opportunities to expand our client base in the Northeast • Collaborate with cross-functional teams to deliver tailored solutions that meet customer needs • Conduct regular market analysis and competitor research to inform sales strategies • Provide sales leadership to manufacturers’ Sales Representatives • Evaluate proficiency of manufacturers’ representatives relative to maintaining product line sales balance • Prepare and deliver compelling presentations to potential and existing clients • Maintain accurate records of all sales activities and account information using CRM software • Represent the company at customer and industry events in the Northeast region • Provide regular reports on sales performance, market trends, and forecasts for senior management