• Lead the Quality Assurance and Proofing Unit • Ensure robust control oversight and assurance over reconciliation lifecycle activities • Provide independent validation and exception monitoring • Follow-up closure of outstanding reconciliation items • Serve as the 1.5 Line of Defense • Ensure consistent application of reconciliation quality and closure processes

• Collaborate with business analysts, developers, and project managers to understand functional and technical requirements. • Develop, document, and execute comprehensive test plans, test cases, and test scripts for insurance software systems. • Perform functional, integration, regression, and user acceptance testing (UAT) across web and backend systems. • Validate system workflows related to insurance operations (e.g., policy administration, claims processing, underwriting, billing). • Ensure compliance with QA standards and best practices throughout the software development lifecycle (SDLC). • Participate in agile ceremonies including sprint planning, reviews, and retrospectives. • Assist in the creation of test data and environments simulating insurance scenarios. • Provide QA support during production deployments and post-release validation.

• Lead Automated QA • Own the design, implementation, and continuous improvement of automated QA for embedded system, integration, network, and software system testing. • Drive Test Infrastructure • Drive the architecture and feature set of the CI test infrastructure, including agentic requirements, hardware requirements, test harnesses, fixtures, reporting utilities, and framework extensions. • Build Reliable Regression Coverage • Convert cross-team tests and recurring debug workflows into automated regression suites that provide reliable quality signal across products and validation cycles. • Improve CI/CD Pipeline Quality • Configure, maintain, and improve CI/CD systems; monitor results, reduce flaky tests, improve signal-to-noise ratio, and strengthen pipeline reliability. • Own Agentic Failure Triage and Debug Workflows • Lead CI failure triage by specifying and developing AI agents(s) that can distinguish infrastructure issues, test defects, configuration problems, and product defects, then driving issues through resolution. • Define Quality Gates and Reporting • Partner with software, systems, network, and product engineering teams to define validation coverage, release-readiness criteria, dashboards, status reporting, and actionable CI metrics. • Drive Cross-Team Validation Alignment • Collaborate across engineering teams to align validation plans with key feature delivery dates, product milestones, defect priorities, and release commitments. • Champion AI-Assisted Development • Evaluate and promote AI-assisted development tools for coding, debugging, test reviews, documentation, and workflow improvements that increase development velocity and code quality. • Continuously Improve Validation Practices • Identify gaps in automation coverage, CI infrastructure, documentation, and validation processes; propose practical solutions and drive improvements through completion.

• Manage and lead the two test analysts work. • Modify existing test plans to fit our clients implementation to cover all applicable test area's and scope. • Lead creation of the test plan. • Organize creation and documentation of test cases within a client testing tool (ex: Jira, ServiceNow, etc). • Lead the creation of testing status readouts. • Ability to triage defects with two test analyst with support from Infoverity developer resources.