• Oversee and lead a collection of Paid Media accounts • Serve as direct support to client contacts • Weekly communication with any vendors or operational partners to ensure we're aligned on tasks being assigned, work quality, and any improvements we can make to that dynamic • Drive referrals via client relationships and professional network • Build strategies for clients each quarter • Have the ability to create, maintain, and optimize budgets for paid media campaigns across multiple channels • Deeply understand client positioning and unique value propositions • Confirm lead routing is accurate within a CRM • Understand the value of Programmatic campaigns • Responsible for personal productivity and utilization • Work directly with Associate Director to ensure internal and client goals are being achieved • Execute and optimize PPC advertising campaigns across multiple platforms including Google Ads, Facebook Ads, and LinkedIn Ads, focusing on keyword research, ad copywriting, and audience targeting to maximize ROI

• Oversee and lead a collection of Paid Media accounts • Serve as direct support to client contacts • Weekly communication with any vendors or operational partners to ensure we're aligned on tasks being assigned, work quality, and any improvements we can make to that dynamic • Drive referrals via client relationships and professional network • Build strategies for clients each quarter • Have the ability to create, maintain, and optimize budgets for paid media campaigns across multiple channels • Deeply understand client positioning and unique value propositions • Confirm lead routing is accurate within a CRM • Understand the value of Programmatic campaigns • Responsible for personal productivity and utilization • Work directly with Associate Director to ensure internal and client goals are being achieved • Execute and optimize PPC advertising campaigns across multiple platforms including Google Ads, Facebook Ads, and LinkedIn Ads, focusing on keyword research, ad copywriting, and audience targeting to maximize ROI

• Serve as the strategic owner for global Life Science accounts, driving YoY revenue growth and expansion. • Develop and execute strategic account plans to penetrate new buying centers and high-level decision makers (C-level, VP Logistics, Supply Chain, Quality, Commercial and Clinical Operations) and grow wallet share • Lead complex, enterprise SaaS sales cycles for Lynx and Real-Time platforms, from discovery through negotiation, launch, adoption, and expansion. • Build and maintain trusted, long-term relationships with senior executives and key influencers in cold chains, clinical trial logistics, and pharmaceutical supply chain. • Create and maintain detailed account plans, opportunity pipelines, and executive business reviews in collaboration with cross-functional partners worldwide. • Partner with Sales Solutions Consultants to qualify opportunities, articulate Sensitech’s full ecosystem value proposition, and design enterprise-grade solutions. • Drive product adoption and achievement of strategic milestones post-sale in coordination with Customer Success and Professional Services. • Negotiate and close master agreements, expansions, renewals, and RFQ responses.

• Manage a high-volume portfolio of digital customer accounts, driving revenue retention and identifying expansion opportunities • Own the end-to-end commercial relationship, including renewals, contract execution, and customer engagement strategy • Lead renewal cycles proactively, including early engagement for manual renewals and ensuring on-time execution across accounts • Drive predictable revenue through accurate pipeline management, forecasting, and CRM hygiene • Identify, prioritize, and execute expansion opportunities (e.g., upsells, license growth, pricing adjustments) within existing accounts • Strategically assess a large portfolio to focus on high-potential customers and growth opportunities • Monitor account health, identify churn risks, and partner cross-functionally to mitigate issues and protect revenue • Collaborate with Customer Success and internal stakeholders to support customer outcomes and long-term growth • Leverage Salesforce and automation tools to efficiently manage account activity, data accuracy, and customer engagement at scale • Meet quota targets across retention and expansion, contributing to overall revenue growth and customer lifecycle value