Role Description As a Client Experience Coordinator, you will play a key role in ensuring every client interaction is smooth, polished, and thoughtfully managed from beginning to end. - Provide attentive, personalized communication tailored to each client - Oversee scheduling, confirmations, and detailed coordination with accuracy - Anticipate client needs and proactively ensure all elements are in place - Maintain clear, timely updates throughout the entire process - Deliver a seamless, high-standard experience from initial planning to completion Qualifications - Exceptional attention to detail and organizational ability - Strong, polished communication skills - Ability to manage responsibilities independently with professionalism - Tech-savvy and comfortable navigating digital tools and systems - A proactive mindset with a solutions-oriented approach - A natural ability to create a calm, seamless experience for others Requirements - No prior experience is required; however, a strong sense of organization, discretion, and client care is essential - Applicants must be authorized to work in: United States, United Kingdom, Mexico, Spain, Australia, or LATAM regions Benefits - Fully remote with flexible scheduling - Designed for autonomy and work-life balance - Structured onboarding with continued mentorship - A collaborative, supportive team environment - Performance-based growth opportunities within a premium service space Ideal Candidate Profile - This role is especially well-suited for individuals who appreciate flexibility without compromising professionalism, including: - Stay-at-home parents seeking a polished, remote career path - Military spouses - Professionals transitioning into a more flexible, client-focused role - Individuals who value organization, discretion, and elevated service Apply If you are highly organized, dependable, and take pride in delivering a refined, seamless experience, we invite you to apply.

• Responsible for managing the leadership and administrative teams for all the support services on student loan repayment plan options and forgiveness, while ensuring compliance standards • Lead, train, develop, and motivate teams, Supervisors in support roles to maximize performance • Collaborate with the DOO to enhance workflows and strategies to enhance the customer’s student loan experience including application processing, quality and production • Ensure sufficient internal controls and compliance training are established, reviewed, and maintained to stay compliant with appropriate federal and state regulations • Mentor, train and coach staff on providing administrative support for student loan programs to improve efficiency, accuracy, effectiveness, and compliance of handling interactions in a timely manner • Assist with borrower program concerns, client requests, operational requests, account adjustment needs, or other compliance concerns arise • Obtain production and compliance goals • Proactively audit processes, procedures, and documents to identity opportunities and trends for performance improvement • Create, monitor, and review administrative support production and metric reports • Work with workforce management to ensure staffing levels are in line so that performance metrics are met • Assist with resolution of accounts if a complaint, dispute or other compliance concerns arise • Report any compliance issues to leadership • Participate in continuing education programs to stay abreast of changes in federal and state laws and regulations

Role Description BDR is seeking several Healthcare Schedulers / Customer Service Representatives (CSR) to join our growing team! This will be a Remote role with the duties performed virtually from your home office. Role Overview: - Provide coordination of care to Veterans and assist to schedule Medical and Dental appointments. - This job will require Veteran and Provider outreach. - A referral will be used as the source to schedule and various systems will be utilized. Responsibilities: - Contact assigned list of Veterans to determine their medical appointment scheduling preference Provider and availability. - Contact In-Network providers to schedule appointment within Veteran Preference and contracted time frames. - Track all booked and arrived appointments for patients generated through outreach efforts. - Ensure patient confidentiality with the handling of all patient health information and records. - Communicate all issues with leader. - Support Inbound/Outbound patient phone calls. - Respond to or refer incoming calls in a prompt, pleasant, and professional manner. - Always remain in the call queue unless permission to leave is approved. - Confirm address spelling and verification of addresses using the appropriate software. - Administer schedule additions, changes, or inquiries in the appropriate database within required time frames. - Process scheduling requests in a timely fashion. - Work effectively in a structured, production environment. - Adhere to daily schedules and assignments. - Work with leadership team to identify and forward potential Quality of Care complaints. - Maintain strict member and company confidentiality. - Perform other related duties as assigned. Qualifications - High school diploma or GED. - Must be able to start on June 15, 2026. - 1+ year of experience in a medical or health insurance environment. - 3-4 years of experience in a call center environment. - Knowledge of medical terminology (provider specialties, ICD/CPT codes etc.). - Proficient in Microsoft Office Suite. - Must have workspace in the home with a door and no distractions. - Ability to multi-task and exhibit solid organizational skills, flexibility, time management and attention to detail. - Experience in a related environment (i.e., office, administrative, clerical, etc.) using phones and computers as the primary job tools. - Metric focused and ability to consistently meet productivity standards. - Must be able to type 35 WPM to qualify. - Must be detail oriented and able to effectively document and communicate details. - Must have outstanding communication skills (written and verbal) and be able to maintain relationships in a positive and professional demeanor. - Ability to work remotely from home with a high degree of accountability. Requirements - Previous experience supporting a Federal Contract. - Employment is contingent upon successful completion of a pre‑employment drug test. - This position is also subject to the company’s random drug testing policy. - U.S Citizenship is required. - Select applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information and be able to obtain a government-granted security clearance. - Individuals may also be subject to a background investigation including, but not limited to criminal history, employment and education verification, drug testing, and creditworthiness. Benefits - The hourly compensation range for this position is $16.00-17.00 depending on location plus Health & Welfare. - Compensation decisions depend on a wide range of factors, including but not limited to location, skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. Company Description BDR is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information.

Role Description AI is transforming how we operate, and we’re leaning into it. It’s helping us move faster, reduce friction, and create efficiencies across the business. At the same time, Bish’s firmly believes that AI will never replace the feeling of being genuinely cared for by another human. In fact, as automation increases, the value of exceptional human connection only becomes more important. That’s why we’re investing in a high-impact, high-touch role focused on customers who expect and deserve an exceptional experience. These are customers purchasing high-end RVs, trusting us not just with a transaction, but with a meaningful experience. We’re looking for a Customer Champion, someone who not only supports customers at the highest level but elevates every interaction into something truly memorable. Key Objectives - Our customer satisfaction is already industry leading. That’s the starting point, not the goal. - Redefine what “exceptional” feels like for VIP customers. - Turn high expectations into unforgettable experiences with innovation and creativity. - Deliver speed, precision, and personalization every time. - Proactively create value throughout the ownership journey, not just respond when something goes wrong. - This is not a reactive role. It’s an ownership-driven position where you anticipate needs, prevent friction, and create meaningful moments before customers ever have to ask. Responsibilities - The VIP Experience: You are the dedicated point of contact for our highest-value customers. You build trust quickly, personalize every interaction, and continuously look for ways to enhance their ownership journey. - Proactive Value Creation: You don’t wait for issues; you stay ahead of them. You identify opportunities to add value, improve experiences, and deliver thoughtful touches that elevate the relationship over time. - Speed Without Compromise: When something matters to a VIP customer, it matters now. You respond with urgency, take full ownership, and drive resolution without handoffs or delays. - Complex Coordination: From multi-step bookings to special requests and high-priority needs, you handle moving parts with confidence and precision. Details matter and you don’t miss them. - Human Connection in an AI-Driven World: You leverage tools and systems to move faster but your real value is in how you make customers feel: understood, prioritized, and genuinely cared for. Qualifications - You’re not just skilled at handling customer transactions; you genuinely care for each customer as if it were your own family. - You think ahead, not just in the moment. - You take ownership instinctively, seeing things through without deflecting responsibility. - You move with urgency and confidence, even in complex situations. - You communicate clearly, calmly, and with purpose. - You care deeply about details because you know they shape the experience. - You actively look for ways to make every interaction better than expected. - Ability to pass a background and drug test. - Demonstrate alignment with the Company’s vision, mission, and core values in all interactions. Expected Results - VIP customers feel like they have a trusted advocate guiding their ownership journey. - Needs are anticipated and addressed before they become issues. - Customers experience thoughtful, proactive touchpoints that add real value over time. - When issues do arise, they are resolved quickly, cleanly, and without escalation. - Every interaction feels personal, effortless, and personal. - Customers are not just satisfied; they’re surprised, delighted, and deeply loyal. Company Description Bish’s RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business. Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee’s success is unparalleled. We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being “Different with a Purpose.” Our culture is built upon the foundation of our core values: We are Genuine, Fun, and Driven by Results. Benefits - Comprehensive benefits package including medical, vision, dental, and other supplemental coverages. - 401K matching. - Employee discounts. - Company-paid life insurance. - Gym membership reimbursement. - Opportunities for advancement. - Access to a partner insurance agency for personalized quotes and coverage guidance across home, auto, RV, and specialty insurance products. - RV Borrowing Program. - Incredible Team Culture.