Job Closed
This listing is no longer active.
At Meow, we provide startups with business accounts, corporate cards, and the clean financial reporting they need to operate and raise capital. Our customers are complex and global, from crypto protocols to multi-entity international businesses. We combine financial infrastructure with hands-on support so founders can operate efficiently and scale with confidence.
Operations Analyst
Location
United States
Posted
40 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Operations Analyst
Meow
Role Description We’re looking for an Ops Associate who moves fast, executes with urgency, and thrives in a high-ownership environment. You’ll play a key role in supporting and ensuring a smooth experience for our customers. - Serve as the front line for customer support across Slack, email, and chat, maintaining fast, high-quality responses - Troubleshoot and resolve customer issues, escalating complex cases when needed - Support internal operations, including backend investigations and process execution - Partner with sales and customer-facing teams to enable smooth handoffs and customer experience - Maintain clear documentation of issues, workflows, and resolutions to improve team efficiency - Contribute to improving support processes, tooling, and response quality over time Qualifications - 1+ years of experience in customer support, operations, or similar roles in fast-paced environments - Strong written communication skills with a focus on clarity, speed, and customer empathy - Ability to multitask and prioritize effectively under time-sensitive conditions - Detail-oriented with a problem-solving mindset and willingness to dig into backend issues - Comfortable working cross-functionally with ops, sales, and product teams Benefits This is a high-autonomy role where you’ll work as part of a small team, partner with different teams and support our customers with multiple inquiries. Total compensation may vary depending on the position offered and location.
Related Guides
Related Categories
Related Job Pages
More Analyst Jobs
Analyst, Infrastructure, Data Center
Lincoln FinancialWe help people confidently plan for their version of a successful financial future.
• This position will serve as resource for data center operations and the data center management program framework derived from the Information Technology Infrastructure Library ensuring industry best practice of Lincoln owned and leased data center facilities. • They will ensure the proper and efficient planning for the installation of critical hardware in data centers, perform capacity planning analysis and reporting of consumption of the horizontal and vertical space; power and cooling against capacity forecasting growth to meet the organization’s changing demands and impact to budget.
• Manage and support key aspects of real estate transactions, including documentation, critical dates, and communication with title companies, legal teams, brokers/lenders, investors, and other third parties. • Assist with acquisition and development activities such as underwriting, due diligence, preparing material for capital raises, drafting agreements, and other project management, all with the goal of managing the timelines and providing critical support to ensure seamless and successful real estate deals. • Coordinate and manage the purchase and disposition process for the company’s transactions by ensuring every detail is gathered, completed, and reviewed with precision. • Facilitate clear and timely communication among buyers, sellers, brokers, investors, banks, escrow agents/title companies, legal counsel, and internal teams. • Draft and review template sale, lease, and other agreements related to real estate deals. • Monitor and take responsibility for critical dates and deadlines throughout the transaction process, proactively ensuring compliance. • Assist with underwriting processes, including financial analysis, risk assessment, and due diligence reviews. • Coordinate and oversee due diligence activities, ensuring timely completion and review of all necessary third party reports and information. • Assist in the preparation of documents and workflows for investors and lenders • Prepare investment memos and information packages for deals to be distributed to investors, lenders, or other stakeholders in a deal. • Provide proactive support to the acquisition team, ensuring all transaction-related tasks progress efficiently.
Treasury Analyst
Resource InnovationsResource Innovations offers environmental consulting services with a focus on energy and water efficiency. Past jobs at Resource Innovations have offered work-from-home flexibility
• Managing the company’s cash flow, liquidity, debt compliance, and financial risk • Daily cash management: Monitor bank balances and transactions to ensure adequate liquidity • Prepare daily cash position report (actual vs. forecast) • Develop and maintain short- and long-term cash flow forecasts including 13-week cash forecast • Open/close accounts in compliance with operational best practices and policies • Interface with Treasurer and Client Delivery teams to effectively manage cash related to incentive programs and provide incentive fund reporting to clients as necessary • Initiate wire transfers, ACH payments, and other disbursements • Review and reconcile bank fees, alert Treasurer to areas of improvement • Maintain controls such as Positive Pay, dual authorization, and secure payment processes • Track loan agreements, covenants, and payment schedules • Monitor and report on short-term investments per company policy • Collaborate with Treasurer to explore company’s ability to leverage cash deposits where allowed • Work with Treasurer to manage borrowing vs. investing strategies to minimize interest costs • Reconcile cash accounts and prepare accurate financial reporting • Create entries for treasury transactions for approval (interest, bank fees, etc.) • Prepare report inputs for Treasurer on liquidity and investment performance • Monitoring of interest rate or FX hedges • Ensure adherence to the company’s treasury policies and internal controls • Use and propose efficiencies in Treasury Management Systems (TMS) • Assist with streamlining cash management, reporting, and payment processes with a focus on employing electronic payments • Other duties as assigned.
• Forecasting: Use data from past studies, online research, and AI or other emerging technologies to forecast how many volunteers will meet eligibility criteria and sign up for a study. • Analyze & Organize Data: Absorb online medical research, analyze data from previous studies, and collate findings into organized, labeled systems so our team can easily refer back to them. • Continuous Learning: Rapidly build your knowledge of data analysis and medical conditions while challenging the status quo and rethinking our processes to ensure we forecast the right numbers.



