Meow

Role Description In this role you'll own high-complexity cases across a concurrent case queue. This is a production role where judgment, structure, and writing quality matter. - Review transaction monitoring alerts and conduct AML investigations across a high-volume case queue - Send targeted RFIs (Requests for Information) to customers to resolve information gaps - Analyze transaction activity, customer behavior, and supporting documentation - Determine whether activity can be cleared, mitigated, or escalated - Escalate and support case development for suspicious activity (SAR/UAR inputs) - Document findings clearly with defensible rationale and audit-ready notes - Partner with EDD and onboarding teams on higher-risk or complex cases Qualifications - Experience in AML investigations, transaction monitoring, or case management - Strong RFI experience and customer questioning skills - Ability to assess transaction activity and identify suspicious patterns - Sound judgment in decisioning (clear vs escalate) - Clear, structured written communication - Ability to manage a high-volume, concurrent workload Benefits - This is a high-autonomy role where you’ll work directly with innovative, early-stage startups, gaining exposure to complex business models and global operations. - Total compensation may vary depending on the position offered and location.

Role Description In this role you'll own high-complexity EDD reviews across a concurrent case queue. This is a production role where judgment, structure, and writing quality matter. - Run end-to-end EDD reviews across multiple active cases - Synthesize KYB/KYC, ownership structures, and prior reviews upfront - Perform licensing/regulatory analysis (FinCEN/MSB, VASP, MiCA, CARF, SIBA) - Send targeted outreach based on actual info gaps - Validate against primary source docs - Deliver clear, defensible EDD reports (business model, funds flow, AML risk, adverse media, review cadence) Qualifications - Strong EDD + BSA/AML knowledge - Experience with complex/multi-jurisdiction structures - Excellent analytical writing - Ability to manage high-volume, concurrent cases Requirements - Cayman frameworks (VASP, SIBA, CARF) - Adverse media tools (Greenlite, Socure) - Crypto/DeFi onboarding - OFAC / sanctions Benefits This is a high-autonomy role where you’ll work directly with innovative, early-stage startups, gaining exposure to complex business models and global operations. Total compensation may vary depending on the position offered and location.

Role Description We’re looking for a Recruiter who moves fast, executes with urgency, and thrives in a high-ownership environment. You’ll play a key role in building out our business teams, partnering closely with hiring managers to bring in top talent and shape how we scale. - Own full-cycle recruiting for business roles (GTM, CS, Marketing, Ops, etc) - Proactively source and engage top talent through outbound and referrals - Run structured interview processes and deliver a high-quality candidate experience - Manage pipelines, track metrics, and optimize funnel performance - Lead offer processes, including compensation alignment and closing candidates Qualifications - 1+ years of recruiting experience - Proven success hiring for different roles in fast-paced environments - Strong sourcing and closing skills, especially with passive candidates - Excellent stakeholder management and communication abilities - Data-driven approach with experience using ATS and recruiting metrics - Comfortable operating in startup environments with ambiguity and speed Benefits This is a high-autonomy role where you’ll work as part of a small team, partner with hiring managers and support hiring for multiple roles. Total compensation may vary depending on the position offered and location. Company Description At Meow, we provide startups with business accounts, corporate cards, and the clean financial reporting they need to operate and raise capital. Our customers are complex and global, from crypto protocols to multi-entity international businesses. We combine financial infrastructure with hands-on support so founders can operate efficiently and scale with confidence.

Role Description We’re looking for an Ops Associate who moves fast, executes with urgency, and thrives in a high-ownership environment. You’ll play a key role in supporting and ensuring a smooth experience for our customers. - Serve as the front line for customer support across Slack, email, and chat, maintaining fast, high-quality responses - Troubleshoot and resolve customer issues, escalating complex cases when needed - Support internal operations, including backend investigations and process execution - Partner with sales and customer-facing teams to enable smooth handoffs and customer experience - Maintain clear documentation of issues, workflows, and resolutions to improve team efficiency - Contribute to improving support processes, tooling, and response quality over time Qualifications - 1+ years of experience in customer support, operations, or similar roles in fast-paced environments - Strong written communication skills with a focus on clarity, speed, and customer empathy - Ability to multitask and prioritize effectively under time-sensitive conditions - Detail-oriented with a problem-solving mindset and willingness to dig into backend issues - Comfortable working cross-functionally with ops, sales, and product teams Benefits This is a high-autonomy role where you’ll work as part of a small team, partner with different teams and support our customers with multiple inquiries. Total compensation may vary depending on the position offered and location.