Job Closed
This listing is no longer active.
Buckelew Programs is the leading provider of behavioral healthcare services in the North Bay, providing compassionate mental health, supported housing, and substance use treatment. Join our team and play a meaningful role in making a real impact!
CRISIS SPECIALIST I
Location
United States
Posted
47 days ago
Salary
$26 / hour
Seniority
Mid Level
No structured requirement data.
Job Description
CRISIS SPECIALIST I
BUCKELEW PROGRAMS
Role Description Join Buckelew and work with great people doing great things! Buckelew Programs is a leading provider of behavioral healthcare services in the North Bay, providing compassionate mental health, supported housing, and substance use treatment. We are hiring a new Crisis Specialist I to join our Suicide Prevention team. In this role you will: - Listen, provide support, and connect callers to local resources if necessary. - Support the mission and objectives of Buckelew Programs by maintaining the privacy and confidentiality of information. - Protect the assets of the organization, act with ethics and integrity, and adhere to applicable laws and regulations. - Cover openings in our schedule from full-time staff for training and other needs. - Work shifts that may include day, swing, or overnight with no guarantee of hours or set schedule. Responsibilities: - Greet every help seeker with respect, empathy, warm connection, and cultural sensitivity. - Complete safety assessment, safety planning, de-escalation, and follow-up with every help seeker. - Maintain accurate and thorough call records and documentation. - Comply with program KPI’s by answering 90% of calls within 20 seconds or less. - Attend staff meetings, in-service meetings, and trainings as scheduled. - Maintain updated knowledge of, and implement, program protocol changes. - Keep accurate Paycom time records of all shifts worked. - Review email, announcements during each shift worked, and resource books, manuals, and directories as needed. - Ensure access to high-speed internet with an active Ethernet connection, and maintain a quiet/confidential workspace in alignment with HIPAA requirements. - Assist in the training and mentoring of new Crisis Specialists on shift. Qualifications - High school diploma or equivalent required; Associate’s degree in Social Services preferred. - Experience providing excellent customer service required. - Experience in telephone counseling, crisis intervention, or suicide prevention environments preferred. - Continued employment contingent upon successful completion of Crisis Hotline Counseling Training. - Ability to work independently, including overnight and night shifts. - Willingness and ability to participate in ongoing training. - Bilingual English/Spanish verbal skills highly desirable. Requirements - Exceptional interpersonal skills with the ability to establish a warm, supportive counseling rapport. - Strong problem-solving skills with demonstrated sound judgment and decision-making ability. - Emotional maturity, dependability, and professionalism. - Proven ability to handle confidential information with discretion and integrity. - Adaptability in managing competing demands while maintaining a high level of client/customer service. - Proficiency with computers, including databases and Microsoft Outlook. - Keyboarding speed of 35 WPM or greater with a high degree of accuracy. - Strong attention to detail, reliability, and organizational skills. - Ability to manage a flexible work schedule and consistently commit to agreed-upon hours. Physical Requirements - Work performed in a comfortable indoor environment. - Ability to maintain composure and quality of work in emotionally demanding situations. - Job frequently requires sitting, fine motor skills, and handling objects with hands. - Constant or frequent use of a computer and telephone. - Ongoing communication through listening and speaking. - Occasional standing, walking, and reaching required. - Vision sufficient to read printed and electronic materials. - Hearing sufficient to communicate in person and by telephone. Company Description We are an Equal Opportunity Employer committed to creating a workplace that celebrates diversity, promotes equality, and fosters inclusion. We encourage applications from individuals of all backgrounds, experiences, and perspectives.
Related Guides
Related Categories
Related Job Pages
More Learning and Development Jobs
Preschool & Kindergarten Teacher
Think Academy USThink Academy US (www.TheThinkAcademy.com), a 100% owned subsidiary of TAL Education Group (NYSE: TAL), is a recently established education technology (Ed-Tech) company to provide K-12 extra-curricular learning services through science and technology. At Think Academy, we provide full cycle service to foster local children’s ability to think critically, to strengthen their logic skills, and to help them fulfill their goals through innovative teaching techniques. We believe Love and Technology can make education better. Each week, more than 6 million students are enrolled in TAL's online and offline education platform.
Role Description Think Academy U.S. is seeking an enthusiastic Remote PreK to K Math Teacher to work with students from Preschool to Kindergarten in math. Teachers will be expected to thoroughly understand math concepts, prepare lessons based on Think Academy's curriculum, deliver engaging and age-appropriate math classes, and communicate regularly with students and parents. - Preparing and teaching online math classes for students on a weekly basis (10-20 classes = approximately 10-20 hours/week) - Class assignments and teaching hours depend on your lesson preparation readiness and student satisfaction - Participating in paid teaching assistant work by attending classes and learning from experience lead teachers' teaching methods - Conducting trial lesson with new students to help them enroll in the correct classes (5-10 hours/week) - Grading homework and communicating with parents weekly to update them on students' learning progress and areas for improvement (3-5 hours/week) - Other work assigned by teaching management team Qualifications - Bachelor's degree or higher; all majors are welcome though Education or STEM-related majors are preferred! - Prior math teaching experience is a plus - High-energy, enthusiastic, and charismatic with the ability to engage and excite children effectively! - Passionate about teaching, responsible, and enthusiastic about working with children - Strong communication and interpersonal skills, especially with parents Requirements - Availability and willingness to work full-time from Tuesday to Sunday starting April 2026 Benefits - Competitive Pay: - Teaching Hours: $25-$30/hr - Administrative Hours (Lesson Prep, Grading, Parent Communication): $16-$21/hr - End-of-Semester Commission based on performance: Target 15% - Yearly Salary Estimate: 1st year Total Target Compensation: $40,000-$50,000 - Flexible Remote Work: Work from anywhere that suits you best! - Professional Growth: Teachers who consistently deliver high-quality classes may be promoted to management roles, which come with increased responsibilities, additional performance bonuses, and enhanced benefits - Paid Training Program: Leverage Think Academy's paid, Teacher Training Program to develop your career in education! - 401k and Health, Vision, and Dental Insurance (depending on eligibility)
Early Childhood Education Teacher
Think Academy USThink Academy US (www.TheThinkAcademy.com), a 100% owned subsidiary of TAL Education Group (NYSE: TAL), is a recently established education technology (Ed-Tech) company to provide K-12 extra-curricular learning services through science and technology. At Think Academy, we provide full cycle service to foster local children’s ability to think critically, to strengthen their logic skills, and to help them fulfill their goals through innovative teaching techniques. We believe Love and Technology can make education better. Each week, more than 6 million students are enrolled in TAL's online and offline education platform.
Role Description Think Academy U.S. is seeking an enthusiastic Remote PreK to K Math Teacher to work with students from Preschool to Kindergarten in math. Teachers will be expected to thoroughly understand math concepts, prepare lessons based on Think Academy's curriculum, deliver engaging and age-appropriate math classes, and communicate regularly with students and parents. - Preparing and teaching online math classes for students on a weekly basis (10-20 classes = approximately 10-20 hours/week) - Class assignments and teaching hours depend on your lesson preparation readiness and student satisfaction - Participating in paid teaching assistant work by attending classes and learning from experience lead teachers' teaching methods - Conducting trial lessons with new students to help them enroll in the correct classes (5-10 hours/week) - Grading homework and communicating with parents weekly to update them on students' learning progress and areas for improvement (3-5 hours/week) - Other work assigned by teaching management team Qualifications - Bachelor's degree or higher; all majors are welcome though Education or STEM-related majors are preferred! - Prior math teaching experience is a plus - High-energy, enthusiastic, and charismatic with the ability to engage and excite children effectively! - Passionate about teaching, responsible, and enthusiastic about working with children - Strong communication and interpersonal skills, especially with parents Requirements - Availability and willingness to work full-time from Tuesday to Sunday starting April 2026 Benefits - Competitive Pay: - Teaching Hours: $25-$30/hr - Administrative Hours (Lesson Prep, Grading, Parent Communication): $16-$21/hr - End-of-Semester Commission based on performance: Target 15% - Yearly Salary Estimate: 1st year Total Target Compensation: $40,000-$50,000 - Flexible Remote Work: Work from anywhere that suits you best! - Professional Growth: Teachers who consistently deliver high-quality classes may be promoted to management roles, which come with increased responsibilities, additional performance bonuses, and enhanced benefits - Paid Training Program: Leverage Think Academy's paid, Teacher Training Program to develop your career in education! - 401k and Health, Vision, and Dental Insurance (depending on eligibility)
Lead Professional Learning Specialist, STEM
AmplifyA pioneer in K–12 education, Amplify partners with educators to make learning rigorous and riveting for every student.
• Develop deep expertise in Amplify STEM programs and associated professional learning offerings • Deliver high-quality remote and onsite professional development approximately two days per week to groups of 30–40 educators • Differentiate facilitation to meet the unique needs and contexts of diverse school and district partners • Manage session logistics and complete all deliverables accurately and on time • Coach and develop a cohort of approximately 20 PLS through observation, debrief cycles, modeling, peer practice, and written and live feedback • Design and implement targeted development plans based on observation data, customer feedback, survey results, and self-reflection • Review post-session survey data regularly to identify trends and provide actionable feedback • Communicate key insights on individual and cohort performance, strengths, and development areas to internal stakeholders • Partner in recruiting, interviewing, hiring, and onboarding new PLS throughout the year • Share insights on customer experience and product implementation with internal teams
Role Description Verifies, researches, and evaluates credentialing data. Coordinates and ensures complete and accurate provider files for review by Credentials Committee. - Performs queries in credentialing systems to assess the accuracy of credentials verifications. - Reviews reports and provider applications against credentialing criteria. - Reviews issues/problems with practitioner files and determines the appropriate course of action. - Researches and verifies postgraduate training for non-board-certified providers via mail, internet, phone, or fax. - Evaluates postgraduate training for non-board-certified providers against criteria. - Documents and updates provider systems with resolution and/or status of provider issues. - Prepares files for Credentials Committee review. - Contacts provider offices and institutions to obtain additional information via phone, fax, internet, and mail. - Participates on special projects as needed. - Performs all other duties and responsibilities deemed necessary. - Collaborates, coordinates, and communicates across disciplines and departments. - Ensures compliance with HIPAA regulations and requirements. - Demonstrates commitment to the Company’s core values. - The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. Qualifications - High School Diploma; Associates Degree or better preferred. - 2-3 years experience with database functions (maintenance and manipulation of data). - Required licensures, professional certifications, and/or Board certifications as applicable. - Communication (written, verbal and listening) and problem-solving skills. - Service oriented, flexible and ability to work under pressure. - Ability to work independently, effectively and well in both individual and team environments. - Ability to use software, hardware and peripherals related to job responsibilities including MS Office Suites, Microsoft Word and Excel, etc. Requirements - Compensation: The salary range for this position is $18-20 per hour. Specific offers take into account a candidate’s education, experience and skills, as well as the candidate’s work location and internal equity. - This position is also eligible for health insurance, 401k and bonus opportunity. EEO Statement Claritev is an Equal Opportunity Employer and complies with all applicable laws and regulations. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status. Application Deadline We will generally accept applications for at least 5 calendar days from the posting date or as long as the job remains posted.

