Role Description Delivery Associates works with leaders in the public sector and social impact organizations to solve problems, build consensus and implement policies and programs that impact millions of people. We use a clear methodology to solve problems and help our partners deliver results. We’re successful in part because we master our approach and in part because we are empathetic, resourceful, level-headed, and dedicated to our clients and the people they serve. We are seeking a Regional Operations Specialist to support our Africa region as part of our Central Operations function . This role plays a critical part in enabling the region to operate effectively by supporting colleague experience, ensuring smooth regional operations, and acting as a bridge between central functions and regional teams. Key Responsibilities - Colleague Experience - Support onboarding of new colleagues (devices, access, processes) to ensure a smooth start in the region - Serve as a general point of contact for colleagues on tools, documents, and processes - Coordinate pulse reporting and support follow-up on key insights - Support organization of regional retreats and other in-person or virtual events (logistics, coordination) - Provide local support on Duty of Care topics in coordination with central teams - Regional Administration - Analyse staffing, people, and impact data to support regional decision-making - Maintain and update regional knowledge resources (e.g. Guru pages) - Coordinate regional and cross-regional routines and ensure smooth operational cadence - Support general travel coordination across the region - Regional Representation & Central Coordination - Build and manage diverse talent pipelines aligned to hiring needs, partnering with stakeholders to drive progress, remove barriers, and use data and market insights to inform decisions - Lead the end-to-end hiring process, advising hiring managers on best practices and candidate selection, managing offers and background checks, and ensuring a high-quality candidate experience and accurate hiring system tracking - Act as a regional point of contact for central functions, supporting rollout of new tools and processes (e.g. Guru, MS365) - Support DPO-led initiatives, including launch of new tools and procurement of IT devices - Ensure regional alignment with central processes, while adapting to local context where needed - Support implementation and adoption of new systems and ways of working Core Competencies - Communication: clear and structured communication across global teams - Collaboration: ability to work effectively across regions and functions - Problem-solving: proactive and solution-oriented mindset - Ownership: ability to independently manage tasks and drive outcomes Mindsets - Adaptable: comfortable working in a dynamic, evolving environment - Accountable: reliable and self-directed in a remote setup - Driven: motivated by impact and delivery - Curious: eager to learn and improve - Collaborative: values teamwork and diverse perspectives - Inclusive: respectful and open to different backgrounds and viewpoints Qualifications - 5+ years of experience in operations, administration, consulting, or similar environments - Strong organisational and project management skills - Ability to manage multiple priorities and stakeholders - Strong analytical mindset (data, reporting, insights) - Excellent written and spoken English; French language skills are an advantage - Experience working in a global or multi-country environment is a plus Benefits - Exposure to colleagues and leaders working across regions and central functions in a global, mission-driven organization - Opportunity to be part of a growing organization supporting transformative work around the world - Flexibility in a remote working environment

Role Description Aretum is seeking a Knowledge Management Specialist who will be responsible for developing and implementing knowledge management plans, maintaining repositories, and managing permissions across classified and unclassified environments. Drives documentation, workflow optimization, training, and continuous improvement initiatives to enhance knowledge sharing, compliance, and operational efficiency within the Threat Branch. Due to the nature of our work as a federal consulting organization, employees may be expected to handle Controlled Unclassified Information (CUI) and must adhere to applicable safeguarding and compliance requirements. Responsibilities - Develop knowledge-management plans for internal Threat Branch work area, CTI customer-facing unclassified site, and TS/SCI classified site on DHS C-LAN - Manage and maintain access controls and permissions across various Threat Branch sites. - Use project-management tools to create and manage documentation. - Develop and maintain accessible repositories for all project and planning documentation. - Organize knowledge-sharing sessions and workshops to share best practices within Threat Branch and across TH. - Investigate legal guidelines, technical standards, and emerging technologies that affect design and requirements. - Build workflows to support task or project execution and operational efficiency. Qualifications - Bachelor's degree - 3-10 years with Knowledge Management or related experience - MS Office Suite, Strong skill set in MS Word, demonstrated ability to write professionally (summaries, status updates, guidance) - Comfortable using PowerPoint and Excel – developing briefings, doing basic analysis with Excel (Tables/Charts – i.e. data organization) - Experienced using SharePoint Preferred - Some Cybersecurity experience Travel Requirements This is a remote position; however, occasional travel may be required based on project needs, client meetings, team collaboration events, or training sessions. Travel is expected to be less than 10% and will be communicated in advance whenever possible. Requirements - Due to federal contract requirements, only U.S. citizens are eligible for this position. - This position supports a federal government contract and requires the ability to obtain and maintain a Public Trust or Suitability Determination, depending on the agency’s background investigation requirements. Benefits - Health Care Plan (Medical, Dental & Vision) - Retirement Plan (401k) - Life Insurance (Basic, Voluntary & AD&D) - Paid Time Off - Family Leave (Maternity, Paternity) - Short Term & Long-Term Disability - Training & Development

Role Description Pinchin is seeking an Operations Manager to join our Building Science & Resiliency team. The role reports to the Director. Our Building Science & Resiliency Team exists to optimize how buildings perform and how communities thrive. We’re driven by preventing problems before they start—improving durability, efficiency, and resilience in both new and existing structures. As we expand across the US through organic growth and strategic acquisitions, we’re seeking an Operations Manager who can help shape this future. In this role, you’ll play a key part in developing a growing region, collaborating with experts across the US and Canada, and contributing to meaningful improvements in the built environment while advancing your own career. Your Impact as an Operations Manager: - Lead in keeping the team members and all stakeholders safe. - Assist the Director and Senior Vice President in developing and implementing regional strategies aligned with the Company’s goals. - Oversee project budgets and keep staff on task. - Meet with clients and attend Client and Industry organization meetings/events. - Work to foster strong relationships with existing Clients and develop new Clients. - Lead project team, providing direction, mentorship, coaching, and fostering a collaborative and results-driven culture. - Gather opportunities for work and then prepare/review proposals for potential work. - Assist the Director and Senior Vice President to help drive a culture of effective people management and career development with a focus on growth and preparing successors for key roles. - Perform senior technical, senior review, and client management duties where appropriate. - Engage in professional organizations, attend conferences when necessary, and/or contribute to technical committees in line with their field of work. - Lead by example in the office and in the field in accordance with Pinchin’s Core Values and desired culture. - Other duties as assigned. Qualifications - Bachelor’s degree in related engineering (architectural engineering, civil engineering, construction management, etc.) or architecture field, preferred. - Licensed Architect or Professional Engineer, or ability to obtain license within 12 months of hiring, preferred. - 8 + years of experience in the construction/building industry. - 2 + years of previous management experience. - Technical understanding of the due-diligence inspection process including an in-depth knowledge of performing Property Condition Assessments (PCAs) per ASTM E2018. - Working knowledge of building enclosure systems (waterproofing, roofing, facades, glazing, fenestrations, air/vapor barriers, etc.) and general construction. - Working knowledge of other third-party consultant reports typically performed during due diligence/real estate transactions such as environmental site assessments, zoning letters, surveys, seismic risk assessments, and property resilience assessments. - Proficiency with Microsoft Office. - Strong writing and documentation skills. - Ability to read technical specifications, drawings, and reports. - Valid driver’s license with access to a reliable vehicle. Work-related travel is compensated. - Ability to travel 25% of time outside of immediate region. - Ability to visit projects/job sites and work outside during all seasons. This may include working from ladders, boom-lifts, scaffolds, and rooftops. - Ability to stand and stoop, kneel, crouch, or crawl, lift and/or move up to 50 pounds. Specific vision abilities required by this job include close and distance vision, and the ability to pass a company physical. Benefits - Competitive salaries and great benefits. - Comprehensive Benefit package, including a Health Savings Account, an employer funded Health Reimbursement Account, as well as a Dependent Care FSA ensuring flexible options. - Strong 401(k) plan and employer matching. - Reimbursement for association fees and resources for ongoing development. Company Description Pinchin makes buildings and environments better. We are a multidisciplinary engineering and consulting firm with offices across North America. Our teams bring together expertise in environmental services, compliance, building science and resiliency, occupational health and safety, sustainability, and engineering. We help clients create safe, healthy, and higher performing places through solutions that reflect innovation, care, and deep technical insight. At Pinchin, we empower our people to uphold unwavering principles and work with purpose to create better outcomes for our clients, communities, and environments.

**About the Role** We’re looking for a detail-oriented **Operations Assistant** to support our internal team with attendance tracking and CSR scheduling. This is a **non-voice, operations-focused role** that plays a critical part in keeping day-to-day operations running smoothly. If you enjoy building structure, working with data, and making sure everything (and everyone) is where they need to be — this role is for you. **What You’ll Do** **Attendance Management** - Track daily attendance, including absences, tardiness, and leave requests - Maintain accurate and up-to-date attendance records - Flag issues and coordinate with team leads to ensure accountability **Scheduling & Workforce Coordination** - Build and manage CSR schedules to ensure proper team coverage - Adjust schedules dynamically based on operational needs - Work closely with team leads to align staffing with demand **Operations Support** - Maintain trackers, reports, and internal documentation - Support payroll inputs by validating attendance and schedules - Help enforce internal processes and operational guidelines - Take on ad hoc operational and administrative tasks as needed