Role Description Paid Family Caregiver – Home Help Program (Must Be Currently Caring for a Family Member) Location: Michigan (Statewide) Are you already caring for an elderly or disabled family member? The State of Michigan’s Home Help Program allows you to get paid to care for your loved one at home. Qualifications - Care recipient must have active Medicaid - Caregiver must be 18+ and live in Michigan Requirements - Care recipient must have active Medicaid - Caregiver must be 18+ and live in Michigan Benefits - Dental insurance - Flexible schedule - Paid time off - Paid training - Referral program - Vision insurance Company Description ✔ We Partner With Major Medicaid Health Plans: - UnitedHealthcare - Molina Healthcare - Meridian Insurance This allows for a smoother, faster enrollment process and better support for both caregivers and recipients. To Apply Click “Apply Now” and our team will contact you with next steps. Job Types - Full-time - Part-time Shift Availability - Day Shift (Preferred) - Night Shift (Preferred) - Overnight Shift (Preferred)

Role Description Xplore is now hiring Bilingual Customer Service Representatives in the Cornwall/Frederiton/Woodstock area to fully train and work all from the comfort of your own home! - Connect directly with customers to support in solving challenges. - Learn through multiple development channels. - Multi-task while dealing with stress experienced in remote work. - Complete at-home learning with a robust training program. Qualifications - Bilingualism (French/English) is required. - Experience in a contact center environment considered an asset. - Previous remote working experience is an asset. - Strong customer focus and a willingness to learn. - Self-motivated with a demonstrated ability to work independently. - Highly reliable with the ability to maintain regular attendance and punctuality. - A high level of accountability and trustworthiness. - Well-developed interpersonal and customer service skills. - Strong time management and organizational skills. - Ability to analyze and solve problems with strong attention to detail. - Ability to prioritize and multi-task while adapting in a fast-paced work environment. Requirements - A dedicated, private home office space in your residence. - The ability to work a flexible schedule between 7:00am – 11:00pm Atlantic time. - High-speed internet connection with download speeds of at least 25mbps (speed tests required). Benefits - Competitive compensation package. - $3.00/hour Bilingual Premium (French/English). - Bonus incentive opportunities up to $2,800 annually. - Excellent company benefits including health and dental. - Matched participation in group RRSP. Company Description Xplore Inc. is Canada’s fibre, 5G and satellite broadband company for rural living. Xplore is committed to the relentless pursuit of an improved broadband experience for all Canadians. Xplore is building a world-class fibre optic and 5G wireless network to enable innovative broadband services for better everyday rural living, for today and future generations.

Role Description Serve as the primary contact for sales partners and their assigned sales volume using standardized processes and concepts. - Create and maintain solid professional relationships with assigned sales partners. - Identify the needs of these sales partners and their customers. - Understand the sales partners’ current sales figures and goals, and proactively assist them to meet or exceed these goals. - Provide aggressive competitive pricing through research and negotiation, especially when volume goes beyond special pricing with our Preferred Suppliers or when the sales partner requests are related to a competitive situation. - Obtain quotes and, when requested, prepare product presentations for clients. - Order self-promotion aids and spec samples for sales partners. - Provide sales partners with creative selling ideas and stay current with trends in the industry. - Attend supplier webinars, meetings, and industry events when they occur. - Provide timely and innovative solutions to the sales partner. - Educate sales partners on matters regarding products and services and assist with questions regarding Geiger processes. - Assist with the duplication of a previous customer order with guidance from sales partners. - Follow through on orders and questions pertaining to the assigned sales partners, from start to finish with the support of internal associates. - Perform maintenance on orders. - Correct and revise orders, research and answer commission questions, and make adjustments if needed. - Coordinate the art proofing process from suppliers to the sales partner and/or customer. - Proof orders for complete details related to product, pricing, decoration, and shipping accuracy. - Assist with expediting rush orders, including negotiating with suppliers on expedited shipping terms. - Conduct research and resolve problems presented by internal associates. - Develop knowledge of billing and receivable functions to ensure that orders are processed accurately in accordance with special customer needs. - Work with internal associates to set up and monitor special procedures required to meet customers’ specific needs. - Respond timely to incoming calls, emails, and messages with helpful answers and guidance. - May require travel to company events or industry trade shows. - Maintain regular communication with the direct Manager and or Regional Vice President of Sales for assistance in determining appropriate service guidelines and to discuss special requests or needs as necessary. - Assist assigned Region as requested by corporate management. - Perform other duties as assigned. Qualifications - Duties require knowledge and proficiency in math, writing, technology, and communications. - Specialized product and industry knowledge is necessary. - Two years of progressively responsible customer service or sales experience. Requirements - Strong written, negotiation, and verbal skills. - Good interpersonal skills. - Strong knowledge of customer relations. - Effective conflict resolution skills. - Ability to multitask efficiently. - Strong team collaboration capabilities. - Good sense of judgment. Physical, Mental and Environmental Requirements - Physical Requirements: - Prolonged periods of sitting at a desk or computer. - Typing and using a computer keyboard for extended periods. - Answering phone calls and communicating with customers via email. - Ability to travel. - Mental Requirements: - Ability to concentrate for extended periods of time paying close attention to detail. - Ability to handle multiple tasks simultaneously and manage time effectively. - Ability to process information quickly and recommend solutions. - Environmental Requirements: - Working indoors in an office environment or remote location. - Use of standard office equipment such as computers, phones, and printers. - Interaction with team members. - Occasionally interact with customers in person, via phone, or email. Certification Requirement - Industry certification at the CAS (Certified Advertising Specialist) level. Supervisor Responsibilities - None. Geiger is an Equal Opportunity/Affirmative Action Employer: We are committed to creating an inclusive environment for all our associates.

Role Description The Outbound Legal Customer Service Representative (Legal CSR) acts as the first point of contact for our Pro-Driver members, answering and managing their inquiries for information or service. - Provide excellent customer service for members, attorneys, and associates through quality outbound phone calls. - Place a minimum of 10 outbound calls by phone call, per hour. - Achieve and maintain a maximum 5-minute average call handle time. - Utilize a maximum of 30 minutes in Follow-Up status (Follow-Up status is defined as time unavailable after a call). - Obtain specific information about membership and input into TVC personal portal. - Precisely note member files that accurately reflect the interaction. - Clearly explain and provide instruction to ensure the member completes any necessary paperwork, follows specific and applicable procedures for their situation. - Support translation of inbound and outbound phone calls, document, and e-mail on behalf of members, attorneys, courts, associates, and/or providers from one language to another as required (for bilingual positions). - Submit planned leave requests 6 or more business days prior to the time being requested. - Maintain good attendance by being present and available during assigned shifts. - Report directly to Supervisor 1 business day or more in advance for unplanned leave or emergencies. - Achieve and maintain effective, responsive, and prompt communications with Manager, Supervisor and staff through virtual channels (I.e. Email, Phone Call, Teams Instant Message and Teams Meetings). - Complete assigned training material to company standards (I.e. KnowBe4, Lessonly, Virtual, Ongoing Training and/or Instructor-Led). - Stay aware of TVC Pro-Driver policies, plans, services, and procedures. - Perform all other duties as assigned and required. - Handle inbound calls in the event the outbound call volume is low. Qualifications - High School Diploma (or GED) required (or relevant work experience). - 2+ years customer service experience. - Must be fluent in English/Russian. - Working knowledge of MSOffice, data entry applications and conducting internet searches. - Keying speed of a minimum of 35 WPM. Requirements - Exceptional communication and interpersonal skills with an emphasis on customer service, including telephone etiquette, voice quality, articulation and listening skills. - Ability to work independently and with a team in a fast-paced environment. - Fluent in virtual communications (Emails, Instant Messaging and Calls). - Familiarity with legal terms is a plus. - Specific vision abilities may include close vision, distance vision, color vision, depth perception and the ability to adjust focus. Benefits - $18 p/hr - Paid Time Off - Flexible Scheduling - Medical/Dental/Vision Insurance after 30 days - Career Development - Hiring Immediately Company Description TVC Pro-Driver is a member of the Love’s Family of Companies and is a commercial driver’s license (CDL) protection subscription service with more than thirty-five years of experience assisting individual drivers and fleets in reducing or dismissing fines, preventing downtime for court and protecting compliance, safety and accountability (CSA) scores.