• Be the driving force behind our revenue growth by proactively seeking new opportunities. • Own and manage the sales cycle from discovery to close, including qualification, solution presentation, negotiation, and closing. • Educate potential customers on the immense value that respond.io offers. • Provide tailored solution recommendations based on customers' unique business needs and usage patterns. • Manage multiple customer relationships simultaneously, guiding them through various stages of the sales process. • Handle inbound customer inquiries with finesse, effectively addressing billing, legal, security, and technical concerns. • Act as the advocate for our customers, collecting valuable feedback to fuel ongoing improvements, including product enhancements. • Stay informed about industry trends, competitive offerings, and emerging technologies to effectively position the company’s products in the market. • Assist with additional tasks and responsibilities as needed to contribute to the team's success. • Work closely with the Customer Success team and other teams to ensure smooth handover of clients and alignment on client feedback and product improvements. • Develop strategic plans for targeted key accounts to expand usage and identify opportunities for upsell and cross-sell, ensuring long-term success and client satisfaction.

• Map opportunities within public agencies (municipal, state, and federal levels) • Identify public tenders, price registration records and other procurement opportunities • Develop relationships with decision-makers and influencers in the public sector • Conduct institutional visits and technical/commercial meetings • Work on expanding existing contracts (upsell and cross-sell)

TigerConnect transforms healthcare with the industry’s most widely adopted clinical collaboration platform – uniquely modernizing the way doctors, nurses, care teams, patients, and data connect. With solutions spanning care team communication, scheduling automation, alarm management and event notifications, nurse call, patient engagement and more, we accelerate productivity, reduce costs, and improve patient outcomes, safely and securely. More than 8,000 healthcare organizations trust us to deliver enterprise-ready solutions, making this possible with the right group of dedicated, thoughtful trailblazers. Today, private practice doctor’s offices, small and large hospice centers, and some of the largest healthcare organizations in the United States rely on TigerConnect. We’re a fun, hungry, smart, innovative group of eclectic people who are passionate about transforming the way clinical care teams work and communicate. The TigerConnect team is seeking a high-achieving Account Executive to drive new business for our Smart Room product line, a purpose-built clinical communication solution that integrates digital whiteboards, digital signage and patient engagement. In this role you will own the full sales cycle for Smart Room, from prospecting and discovery through demonstration and contract close, targeting acute care health systems across your territory. The ideal candidate combines enterprise SaaS selling experience with a genuine understanding of hospital clinical operations and a proven ability to navigate complex, multi-stakeholder deals in healthcare. The Account Executive will play a key role in driving strategic, new enterprise-wide sales initiatives within healthcare organizations to achieve sales goals and growth objectives. This role is a specialist position aligned to our Smart Room portfolio targeting acute care health systems across the US. What You’ll Be Doing: - Develop and own relationships with senior prospect leaders (CNO, CIO, VP of Patient Experience, CMIO, Clinical Informatics Directors) and close business to achieve sales objectives and quotas - Create and manage a sales pipeline of opportunities within a territory through inbound and outbound sales motions - Use a consultative and value selling approach from initial discovery to closing - Autonomously deliver high-impact Smart Room solution demonstrations and sales presentations, whether live on-site or via webinar, to a broad range of stakeholders from frontline nursing staff and technology managers to C-suite leadership - Accurately forecast pipeline deals in both size and timing and participate in recurring pipeline reviews - Consistently update company CRM and provide reports as needed to ensure a timely and accurate view of the pipeline and all pursuit activities - Develop deep product expertise in TigerConnect Smart Room technology, including software applications, displays, integrations, EHR data feeds, and real-time care team communication workflows What You Bring: - BA/BS required, MBA or graduate degree is a plus - 5+ years working selling at the enterprise level in Healthcare Technology (SaaS preferred) - Proven track record of consistently exceeding quota through new logo acquisition and account expansion - Experience selling complex solutions into C-suite and clinical leadership within healthcare organizations - Strong consultative and value-based selling skills - Ability to manage long, complex enterprise sales cycles with multiple stakeholders - Experience with healthcare technology, clinical workflows, or hospital systems preferred - Familiarity with patient engagement platforms, smart room technology, or bedside clinical communication systems (e.g. Avidex, Sonifi, GetWell, Cloudbreak) preferred Perks & Benefits We Offer: - Enjoy remote flexibility with teams across the US and globally - plus prime office space in El Segundo, California - Excellent Medical, Dental, and Vision insurance for you and your family plus a 401k match  - Focus on your well-being through our wellness reimbursement program and company-wide wellness days (extra days off to rest and recharge) - Our flexible time off lets you work hard and play hard—on your schedule - Join a mission-driven team committed to making a real impact in the world of healthcare Our mission is to provide a healthcare communication solution that radically improves the way care is delivered. We’ve been recognized as one of the Best Places to Work in Los Angeles (2022, 2023, 2024, 2025, 2026), as well as on the list of Best Paying Companies (2022) with the Best Perks & Benefits (2022). Our team in Mexico was recognized as a Great Place to Work and Best Place to Code in 2026. We were also honored to be named to Inc. 5000’s list of Fastest Growing Companies (2023). TigerConnect is an equal opportunity employer and values diversity at our company! We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. TigerConnect uses BrightHire to record our interviews, allowing your interviewer to focus more on the conversation and less on taking perfect notes. It also helps ensure a more fair and consistent hiring process for the best possible interview experience. Learn more about BrightHire, and how it promotes equitable hiring here. Our interviews are confidential and privacy is very important to us. You can ask the interviewer to stop the recording at any time. If you do not want BrightHire to record any of your interviews, click here.

New Business Account Executive — Charted, Inc. Remote (U.S.) | Full-Time | Reports to VP of Sales and Customer Success About Charted, Inc. Charted clears the path for finance teams with AP Automation solutions built directly into your NetSuite environment—no integrations, no extra systems. Gain real-time clarity on every invoice, approval, and payment so you can focus on what really matters. Eliminate manual data entry with AI-powered capabilities and expense accrual automation to accelerate your month-end close. Combine the power of your full NetSuite dataset with Charted built-in controls to manage the most complex approvals and workflows, producing results at scale. Backed by decades of NetSuite best practices and expertise, we enable multi-entity, multi-currency workflows to support your AP automation needs anywhere in the world. Charted was born from years of hands-on implementation and consulting experience. With consulting roots and product strength, Charted is your one-stop-shop for everything NetSuite. At Charted, we are devoted to fostering an environment that enables our employees to achieve professional excellence. We provide ample training and development resources, uphold a diverse and inclusive workplace, offer a fully remote working environment, and ensure a healthy work-life balance, alongside various other wellness benefits and programs. Why this role matters This isn’t just another AE job. We’re looking for a high-impact seller who can confidently run the full sales cycle — driving new business across inbound, partner, and outbound channels. You’ll be responsible for landing new logos and playing a key role in our next phase of growth. What you’ll do • Own the full-cycle sales process: discovery, demo, proposal, close • Work inbound leads with urgency and structure — no wasting warm interest • Drive outbound campaigns with a partner-informed, account-based approach • Collaborate closely with our NetSuite partners to influence and close joint opportunities • Run compelling discovery that connects business pain to our value — fast • Build trust with finance stakeholders (CFOs, Controllers, AP Managers) by speaking their language • Manage deals in Salesforce with precision — clean pipeline, real forecasts • Partner with Solutions Consultants to ensure a strong fit and handoff What we’re looking for • 3–6+ years of full-cycle SaaS sales, ideally with mid-market or ERP experience • Proven closer: you’ve sold $10K–$75K+ ACV deals with multiple stakeholders involved • Strong understanding of how finance teams operate and buy technology • You’ve worked inbound, outbound, and/or through partners — and know the playbook for each • You’re comfortable owning your number, your calendar, and your follow-ups • Coachable, competitive, and eager to learn — you don’t need micromanagement, just direction • You respect the process but know how to build momentum and close deals What success looks like in your first 6 months • Ramp quickly: running qualified calls, demos, and proposals by month 2 • Build pipeline across all channels: outbound, inbound, and partner-led • Drive urgency with tight next steps, real discovery, and clear business cases • Close deals consistently and finish strong, tracking to quota Why Charted? • Private equity-backed, profitable, and scaling quickly • A product customers genuinely love — delivering real ROI, not just buzzwords • Remote-first with a high-trust, high-performance culture • Competitive compensation, great benefits, and zero micromanaging • Room to grow: this role has visibility, autonomy, and a direct line to leadership We require that all Charted team members: • Focus on autonomous thinking and a proactive approach to customer relationships. • Create high quality, clearly written documentation that explains work performed and solutions implemented. • Maintain a commitment to highly responsive communication with our customers and team members. • Interact with team members in such a way as to maintain a positive and collaborative atmosphere. • Strive for continued personal growth; contribute in an ongoing and proactive way to the growth of Charted as a company. Compensation & Benefits • Competitive compensation • Competitive healthcare benefits • Unlimited vacation • Internet allowance • Home office expense reimbursement • 401(k) employer contributions • Birthdays off • Charitable contribution program