respond.io logo
respond.io

We maximize lead capture & sales chat conversions with AI

Account Executive, EMEA

Account ExecutiveSalesFull TimeRemoteSeniorTeam 51-200Since 2022H1B No SponsorCompany SiteLinkedIn

Location

Portugal

Posted

31 days ago

Salary

0

Seniority

Senior

Bachelor DegreeEnglishSpanish

Job Description

Account Executive, EMEA

respond.io

• Be the driving force behind our revenue growth by proactively seeking new opportunities. • Own and manage the sales cycle from discovery to close, including qualification, solution presentation, negotiation, and closing. • Educate potential customers on the immense value that respond.io offers. • Provide tailored solution recommendations based on customers' unique business needs and usage patterns. • Manage multiple customer relationships simultaneously, guiding them through various stages of the sales process. • Handle inbound customer inquiries with finesse, effectively addressing billing, legal, security, and technical concerns. • Act as the advocate for our customers, collecting valuable feedback to fuel ongoing improvements, including product enhancements. • Stay informed about industry trends, competitive offerings, and emerging technologies to effectively position the company’s products in the market. • Assist with additional tasks and responsibilities as needed to contribute to the team's success. • Work closely with the Customer Success team and other teams to ensure smooth handover of clients and alignment on client feedback and product improvements. • Develop strategic plans for targeted key accounts to expand usage and identify opportunities for upsell and cross-sell, ensuring long-term success and client satisfaction.

Job Requirements

  • Prior experience in B2B SaaS sales, with a proven track record of success in selling to mid-market accounts within the EMEA region.
  • Exceptional proficiency in clear and concise spoken and written English and Spanish is a Must.
  • A track record of successfully closing sales deals within a B2B SaaS company is highly preferred.
  • You're passionate about identifying customer needs and ensuring their satisfaction.
  • An ambitious and goal-driven mindset is crucial for success.
  • You thrive in a flexible and dynamic environment, showing resilience in the face of challenges.
  • While not required, the ability to speak French is a valuable asset.
  • Familiarity with solution selling or similar methodologies.

Benefits

  • Flexible working environment and working hours that fit your lifestyle, wherever you're based.
  • Virtual events like talent shows, Among Us nights, and online game sessions to keep the fun going, no matter where you are!
  • Become part of an amazing culture with smart, collaborative teammates who actually care about each other's growth and success.
  • Highly competitive compensation package.

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