Heard logo
Heard

Financial back-office for therapists.

Bookkeeping Lead

BookkeeperBookkeeperFull TimeRemoteSeniorTeam 11-50H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

44 days ago

Salary

$75K - $90K / year

Seniority

Senior

5 yrs expEnglish

Job Description

Bookkeeping Lead

Heard

• Lead and develop a team of offshore bookkeepers, driving high performance, accountability, and continuous improvement • Manage performance targets across quality, productivity, SLAs, and automation adoption • Optimize core workflows (month-end, payroll, onboarding, year-end) to improve efficiency and accuracy • Use data and reporting to identify trends, resolve bottlenecks, and elevate team performance • Manage BPO partner relationships to ensure consistent, high-quality service delivery • Partner cross-functionally with Tax, Support, and Product to resolve complex issues and improve the customer experience • Increase automation adoption to reduce manual work and enable scalable growth • Maintain strong internal controls to protect accuracy, compliance, and customer trust

Job Requirements

  • 5+ years in bookkeeping or accounting operations
  • 2+ years leading or mentoring team members
  • Strong understanding of S-Corp and Sole-proprietor bookkeeping
  • Experience working in a high-volume, tech-enabled services environment
  • Data-driven; comfortable using dashboards and performance metrics
  • Strong process design and documentation skills
  • Familiar with automation tools and workflow optimization
  • Excellent communication, leadership, and interpersonal skills are a must
  • Bonus: CPA or equivalent experience

Benefits

  • Competitive salary, flexible PTO, healthcare, and home office & wellness stipends
  • Opportunity to reshape how financial services work for mental health providers
  • A fast-moving environment where your work has direct, visible impact on the business

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