Personalized Internet Ads Assessor Korean Speakers in the Philippines - Philippines - Freelance - Remote Description and Requirements Seeking a freelance project that will allow you to work from home while making a difference in the world of technology? If you are someone who is passionate and enjoys staying ahead of the tech curve this part-time remote project with flexible working hours might be what you are looking for! A Day in the Life of a Personalized Internet Ads Assessor: - In this role, you will be reviewing online advertisements by rating them on their relevance to the search terms used as well as providing feedback on their language and cultural relevance in order to improve their content, quality, and layout - Your ultimate goal will be to contribute towards making internet search and online advertising more relevant and interesting for millions of users, including yourself. Join our team today and start putting your skills to work for one of the world's leading online advertising platforms while being a part of a supportive community that offers: - Access to complimentary mental health support benefits like free EAP and Mindfulness Apps. - Dedicated, responsive well-being team proactively offering well-being education each month, as well as quarterly initiatives. TELUS International AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world's largest brands. Qualification Path: No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement. Basic Requirements - Working as a freelancer with excellent communication skills with full professional proficiency in English and Korean - Having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in the Philippines - Active use of Gmail, Google+, and other forms of social media and experience in the use of web browsers to navigate and interact with a variety of content - Daily access to a broadband internet connection, a smartphone (Android 4.1, iOS 8 or higher), and a personal computer with antivirus software to work on. You'll also need a Barcode Scanner application to be installed on your smartphone to complete certain tasks. Assessment In order to be hired into the program, you'll take an open book qualification exam that will determine your suitability for the position and complete ID verification. Don't worry, our team will provide you with guidelines and learning materials before your exam. You will be required to complete the exam in a specific timeframe but at your convenience! Additional Job Description In this role, you will be reviewing online advertisements by rating them on their relevance to the search terms used as well as providing feedback on their language and cultural relevance in order to improve their content, quality, and layout. EEO Statement At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.

• Monitor and respond to emails from the main support inbox, providing clear and professional communication to agent inquiries. • Assist agents with questions related to health insurance carriers, contracting processes, certification requirements, and RTS status. • Triage and forward emails to the appropriate Onboarding Specialist based on carrier type or inquiry topic. • Answer incoming phone calls and provide real-time support to agents with similar questions or concerns. • Maintain up-to-date knowledge of carrier guidelines, RTS requirements, and internal onboarding processes. • Document interactions and track common issues to support team improvement and efficiency. • Collaborate with onboarding specialists and other internal departments to ensure accurate and consistent information is provided to agents. • Identify urgent issues and escalate appropriately to ensure timely resolution. • Maintain confidentiality and data integrity in line with company policies and data protection regulations.

• Execute end-to-end onboarding transactions in ADP and HR systems with a high level of accuracy and timeliness • Initiate, monitor, and track: • Background checks • Motor Vehicle Record (MVR) verifications • Identify and resolve onboarding delays tied to system or data issues • Perform regular audits of new hire records to ensure: • Data accuracy (job codes, locations, start dates, etc.) • Compliance with internal standards • Maintain accurate and complete employee records to support: • Payroll readiness • Benefits eligibility • Downstream HR processes • Process onboarding for division-specific hires, ensuring correct workflows and requirements are applied • Partner closely with Talent Acquisition to ensure Day 1 system readiness • Collaborate cross-functionally with: • HR Operations • Payroll • IT • Follow established SOPs and controls to ensure compliance and audit readiness

• Manage the full onboarding process for new hires, ensuring a smooth and positive experience • Maintain consistent communication with new and existing staff to support engagement and retention • Build and nurture strong relationships with team members across the organisation • Coordinate onboarding schedules, documentation, and system access • Utilise tools such as Google Workspace (Docs, Sheets, Drive, etc.) to manage records and workflows • Act as a point of contact for HR-related queries from staff • Support HR administrative tasks, including maintaining employee records and compliance documentation • Collaborate with internal teams to ensure onboarding processes are efficient and up to date • Monitor onboarding progress and follow up to ensure completion of all required steps