• Provide oversight and guidance related to the management of the financial close process. • Cascade technical guidance to ensure consistent application of financial (US GAAP) and accounting principles. • Oversee cost center accounting and reporting. • Responsible for the design, system oversight, controls, and implementation for applicable accounting processes. • Oversee monthly, quarterly, and annual close processes, ensuring completeness and accuracy across all entities. • Implement processes to ensure the accuracy and valid business purpose of transactions. • Ensure processes and controls are efficient and effective; partner with various functions to ensure the efficient and effective performance of processes and controls that impact accounting transactions. • Develop and manage financial controls in accordance with company’s procedures and policies; Work closely with stakeholders to maintain and implement internal controls.

Role Description The Accounting Intern will work closely with the Controller, gaining hands-on experience in financial operations, analysis, and reporting. This role involves remote, part-time responsibilities, including: - Preparation and analysis of financial statements - Utilization and management of accounting software - Conducting financial analysis and creating detailed reports - Performing journal entries and supporting month-end closing processes - Collaborating closely with the Controller to learn comprehensive accounting functions within the business Qualifications - Experience or familiarity with financial statements and accounting software - Strong analytical and financial skills - Understanding of accounting journal entries - Exceptional attention to detail and organizational abilities - Capable of independent, remote work - Currently pursuing a Bachelor's or Master's degree in Accounting

• Process and analyze ceded premium, claims, commissions, and recoverables. Ensure reinsurance transactions are recorded accurately and in compliance with GAAP, statutory requirements, and company policies. • Own and execute the monthly, quarterly, and annual close processes related to reinsurance. Prepare journal entries, reconciliations, and schedules for internal and external reporting, including statutory filings. • Interpret reinsurance contracts and regulatory requirements, including preparing reports for state insurance departments. Apply accounting guidance independently to complex treaty structures. • Analyze reinsurance transaction data and cash flows. Partner with Finance and Actuarial teams to deepen understanding of treaty performance and its impact on financial statements. • Lead participation in audit processes by providing requested documentation and ensuring compliance with internal control standards. Recommend and implement improvements to streamline tasks or controls. • Collaborate with internal and external partners (e.g., brokers, reinsurers, actuaries) to resolve discrepancies and drive improvements in reporting quality and process efficiency. • Serve as a resource to junior staff, providing guidance on reinsurance accounting practices and identifying process enhancements and automation opportunities. • Perform other duties as assigned to support business needs.

Role Description As a Customer Support & Onboarding Specialist - Accounting (Latin America), you will help our Latin American hotel customers unlock the full potential of Cloudbeds' financial and accounting capabilities. You will work directly with clients and their accounting teams across the region to guide them through end-to-end accounting configuration, ensuring every property is set up correctly and running smoothly from day one. - Guide Latin American hotel clients through full accounting onboarding including chart of accounts mapping, tax configuration, revenue recognition setup, reconciliation workflows, and country-specific e-invoicing compliance (Mexico SAT/CFDI, Colombia DIAN, Chile SII, and others). - Translate each customer's unique business processes into a properly configured Cloudbeds environment. - Support integrations between Cloudbeds and third-party accounting platforms and ERPs including QuickBooks, Xero, M3, NetSuite, and regional Latin American accounting systems. - Troubleshoot accounting discrepancies, integration sync issues, and configuration questions with a hands-on, solutions-oriented approach. - Serve as the internal subject matter expert on Latin American hospitality accounting practices and regional fiscal compliance. - Contribute to onboarding documentation and best-practice resources for hospitality accounting workflows across Latin American markets. - Collaborate with Product and Engineering to relay customer feedback and help shape the roadmap. Qualifications - 5+ years of hands-on accounting or bookkeeping experience specifically within the hotel or hospitality industry — required. - Proven experience configuring or supporting integrations between a hotel PMS and accounting or ERP software (QuickBooks, NetSuite, M3, or comparable). - Deep knowledge of at least one Latin American country's fiscal and e-invoicing requirements with working familiarity across the broader region. - Strong customer-facing communication skills — comfortable and confident engaging directly with hotel clients and their accounting teams via phone and video daily. - Fluent in both Spanish and English — this is a firm requirement for this role; Portuguese is a strong additional plus. - Comfort navigating SaaS platforms and adopting new tools quickly with minimal hand-holding. - Strong analytical mindset with the ability to trace data flows, identify mapping issues, and troubleshoot integration problems methodically. Bonus Skills to Stand Out - Prior hands-on experience in hotel operations — front office, night audit, or revenue management. - Knowledge of fiscal compliance requirements across multiple Latin American countries beyond your home market. - Active personal use of AI tools or workflow automation. Benefits - Remote First, Remote Always. - PTO in accordance with local labor requirements. - Monthly Wellness Fridays - enjoy an extra long weekend every month. - Full Paid Parental Leave. - Home office stipend based on country of residency. - Professional development courses in Cloudbeds University. - Access to professional development, including manager training, upskilling and knowledge transfer.