• Work at a growing company with multidisciplinary teams and challenging digital transformation projects. • Ensure technology programs are delivered with quality, on time, and aligned with strategic priorities. • Lead the portfolio of IT programs and projects from planning to delivery. • Align scope, timelines, and budget with business areas and stakeholders. • Establish governance, rituals, and performance indicators (KPIs). • Manage risks, dependencies, and scope changes. • Coordinate internal teams and external vendors. • Ensure clear communication and executive status reports. • Promote continuous improvement in processes and management methodologies.

Role Description We are looking for a SAP S/4HANA Enterprise Cloud Services (ECS) Program Manager who is responsible for leading the end-to-end delivery, governance, and optimization of SAP S/4HANA solutions hosted within SAP’s Enterprise Cloud environment. This role ensures successful program execution across multiple workstreams, aligning business objectives with technical delivery while driving quality, risk management, and stakeholder satisfaction. Key Responsibilities - Program Leadership & Delivery - Lead large-scale SAP S/4HANA ECS programs, including implementation, migration, and managed services. - Oversee integrated project plans, timelines, budgets, and deliverables across functional and technical teams. - Ensure alignment with SAP Activate methodology and ECS operational standards. - Stakeholder Management - Act as the primary point of contact for executive stakeholders, business leaders, and SAP counterparts. - Facilitate governance forums, steering committees, and executive reporting. - Translate business requirements into actionable program strategies. - Cloud & Managed Services Oversight - Manage SAP ECS environments, including provisioning, system landscapes, and service requests. - Coordinate with SAP and hyperscaler providers (AWS, Azure, GCP) for infrastructure and performance management. - Ensure adherence to SLAs, KPIs, and operational excellence standards. - Risk & Issue Management - Identify, assess, and mitigate program risks and dependencies. - Drive proactive issue resolution and escalation management across cross-functional teams. - Maintain program health metrics and reporting dashboards. - Financial & Resource Management - Manage program budgets, forecasts, and financial tracking. - Optimize resource allocation across onshore/offshore teams. - Ensure cost efficiency within cloud and managed service environments. - Quality & Compliance - Enforce quality assurance, testing strategies, and release management processes. - Ensure compliance with security, audit, and regulatory requirements. - Drive continuous improvement and automation within the delivery lifecycle. Qualifications - Bachelor’s degree in Information Technology, Business, or related field (Master’s preferred). - 10+ years of experience in SAP program/project management. - Proven experience delivering SAP S/4HANA implementations in ECS or cloud environments. - Strong understanding of SAP landscapes, BASIS, and cloud infrastructure. - Experience managing large, cross-functional, global teams. Preferred Skills - SAP Activate / PMP / Agile certifications. - Experience with RISE with SAP and cloud transformation programs. - Familiarity with ITSM tools (ServiceNow, etc.). - Strong financial acumen and contract/vendor management experience. - Excellent communication, leadership, and stakeholder engagement skills. Success Metrics - On-time, on-budget program delivery. - Achievement of SLA/KPI targets for ECS environments. - Stakeholder satisfaction and business value realization. - Reduction in risks, defects, and production incidents. - Continuous improvement in delivery efficiency and automation. Benefits - Support for diversity and inclusion in the workplace. - Local and global opportunities for career growth. - Flexible and casual work culture. - 401k plan with company matching contributions. - Competitive healthcare benefits with HSA matching. - Access to Qualitest Tech academy with 3000+ training courses. - Corporate Wellness Program with gym membership reimbursement. - Salary of $150,000 - $160,000 annually. - Bonuses via Client Referral and Employee Referral Programs. - Access to Qualitest Employee Perks for discounts on travel and electronics.

Role Description Provide comprehensive regional support for Banfield Pet Hospitals, VCA hospitals and other MVH banners, encompassing all aspects of facilities management, including repairs, preventive maintenance, construction warranty coordination, and oversight of landlord-responsible work. Execute and manage regionally contracted preventive maintenance programs to ensure the optimal performance, reliability, and longevity of equipment, engineered systems, and overall facility operations. You Will: - Live and exemplify the Five Principles of Mars, Inc. within self and team. - Manage all hospital facility repairs, planned maintenance, contracted services and minor facility upgrade projects from receipt to completion in accordance with practice standards utilizing Facilities Management tracking software system (ServiceNow). - Determine best approach and process for each repair, including managing and tracking to allocated budget for overall expense of $1M. - Interpret lease language for Landlord/Tenant repair responsibility, working closely with Lease Administration, to ensure compliance with lease and timing obligations, initiating landlord communication and potentially demand/default notifications as needed. - Create and escalate tenant default notice requests to the Lease Administration and Legal teams collaborating to ensure lease compliance and best practice resolutions. - Interview, evaluate, negotiate and procure contractors for repairs and national contracted preventive maintenance services. Track and report on task completion and related costs. - Manage outside vendors and coordinate with MVH hospital maintenance associates, ensuring completion of all assigned repairs and projects. - Source and procure needed building materials, parts and equipment to provide the necessary materials onsite for repairs such as; millwork, plumbing, electrical, flooring, and other facility repairs. - Communicate regularly with Field Leadership and associates regarding status of repairs and project completions. - When needed, perform market tour to assess facility and perform vendor quality control (approx. 5% travel). - Approve, track and report all expenditures for existing Stand Alone and Acquisition hospital facility capital repair/replacement projects. - Respond urgently and effectively to emergency facility conditions requiring immediate response to ensure continuous business operations, by quickly assessing and procuring appropriate remedies. - Responsible to interpret new construction drawings and contracts to accurately identify general contractor warranty repairs, place GCs on notice, follow up to completion and involve Construction Managers as needed. - Collaborate with cross-functional teams including Lease Administration, Hospital Openings, Commercial, Asset Protection, Hospital Maintenance, Design and Construction, Operations, Help Desk and others as needed to maintain hospital operations. - Coordinate and execute large scale capital facility repair/replacement projects totaling $250k + per year. These include major sewer line replacements, full roof system replacements, parking lot dig-outs, overlays and seal coating, cladding upgrades, x-ray electrical upgrades, and others. Managing these projects requires detailed planning and complex coordination amongst field teams and multiple trades, while executing them remotely and maintaining 100% hospital operations. - You will be a subject matter expert in all facility repairs, preventive maintenance and contracted services, facility lease responsibilities and Construction contracts while working closely with Construction, Lease Administration and field leadership teams. - Maintain communication with Field Directors and hospital leaders to deliver high quality response to hospital repair needs. Qualifications - 5 years relevant professional experience required, with knowledge of construction terms and the ability to read and interpret construction blueprints. - Preferred Bachelor’s degree, or equivalent combination of education, training and experience. - Required proficient troubleshooting ability in electrical, plumbing, casework and general building construction. - Preferred health care background (veterinary or human healthcare, pharmaceutical, etc.). Requirements - Salary range: $29.04- $45.37/ Hour. - Compensation is determined based on education, experience, and other relevant credentials. - Our salary ranges are determined by role, level, location, and market competitiveness. Benefits - Competitive salary with paid time off & holidays. - Medical, dental, and vision insurance for you and your loved ones. - Fertility and family-building assistance. - Paid Parental leave. - Practice Paid Basic Life Insurance. - Practice Paid Short- and Long-Term Disability. - Automatic enrollment 401(k) Savings Plan after 60 days of employment with generous company match. - Commuter Benefits. - Legal Plan. - Health Savings Account & Flexible Spending Account. - Mental health support and resources. - Paid Volunteering. - Optimum Wellness Plans® for up to three pets. - Continuing Education allowance & MED hours for eligible positions. - Student Debt Relief (for full-time DVMs). - A Variety of discounts including Mars, PetSmart, Royal Canin, fitness, cellular and so much more. Special Working Considerations - Ability to work at a computer for long periods of time. - Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently. - Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables. - The noise level in the work environment is normally moderate. - Environment where pets are present. WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Mars Veterinary Health (MVH)® strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. MVH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. MVH complies with all applicable federal, state and local laws governing nondiscrimination in employment in every MVH location.

Role Description Provide comprehensive regional support for Banfield Pet Hospitals, VCA hospitals and other MVH banners, encompassing all aspects of facilities management, including repairs, preventive maintenance, construction warranty coordination, and oversight of landlord-responsible work. Execute and manage regionally contracted preventive maintenance programs to ensure the optimal performance, reliability, and longevity of equipment, engineered systems, and overall facility operations. You Will: - Live and exemplify the Five Principles of Mars, Inc. within self and team. - Manage all hospital facility repairs, planned maintenance, contracted services and minor facility upgrade projects from receipt to completion in accordance with practice standards utilizing Facilities Management tracking software system (ServiceNow). - Determine best approach and process for each repair, including managing and tracking to allocated budget for overall expense of $1M. - Interpret lease language for Landlord/Tenant repair responsibility, working closely with Lease Administration, to ensure compliance with lease and timing obligations, initiating landlord communication and potentially demand/default notifications as needed. - Create and escalate tenant default notice requests to the Lease Administration and Legal teams collaborating to ensure lease compliance and best practice resolutions. - Interview, evaluate, negotiate and procure contractors for repairs and national contracted preventive maintenance services. Track and report on task completion and related costs. - Manage outside vendors and coordinate with MVH hospital maintenance associates, ensuring completion of all assigned repairs and projects. - Source and procure needed building materials, parts and equipment to provide the necessary materials onsite for repairs such as; millwork, plumbing, electrical, flooring, and other facility repairs. - Communicate regularly with Field Leadership and associates regarding status of repairs and project completions. - When needed, perform market tour to assess facility and perform vendor quality control (approx. 5% travel). - Approve, track and report all expenditures for existing Stand Alone and Acquisition hospital facility capital repair/replacement projects. - Respond urgently and effectively to emergency facility conditions requiring immediate response to ensure continuous business operations, by quickly assessing and procuring appropriate remedies. - Responsible to interpret new construction drawings and contracts to accurately identify general contractor warranty repairs, place GCs on notice, follow up to completion and involve Construction Managers as needed. - Collaborate with cross-functional teams including Lease Administration, Hospital Openings, Commercial, Asset Protection, Hospital Maintenance, Design and Construction, Operations, Help Desk and others as needed to maintain hospital operations. - Coordinate and execute large scale capital facility repair/replacement projects totaling $250k + per year. These include major sewer line replacements, full roof system replacements, parking lot dig-outs, overlays and seal coating, cladding upgrades, x-ray electrical upgrades, and others. Managing these projects requires detailed planning and complex coordination amongst field teams and multiple trades, while executing them remotely and maintaining 100% hospital operations. - You will be a subject matter expert in all facility repairs, preventive maintenance and contracted services, facility lease responsibilities and Construction contracts while working closely with Construction, Lease Administration and field leadership teams. - Maintain communication with Field Directors and hospital leaders to deliver high quality response to hospital repair needs. Qualifications - 5 years relevant professional experience required, with knowledge of construction terms and the ability to read and interpret construction blueprints. - Preferred Bachelor’s degree, or equivalent combination of education, training and experience. - Required proficient troubleshooting ability in electrical, plumbing, casework and general building construction. - Preferred health care background (veterinary or human healthcare, pharmaceutical, etc.). Requirements - Salary range: $29.04- $45.37/ Hour. - Compensation is determined based on education, experience, and other relevant credentials. Our salary ranges are determined by role, level, location, and market competitiveness. Benefits - Competitive salary with paid time off & holidays so you can spend time with the people you love. - Medical, dental, and vision insurance for you and your loved ones. - Fertility and family-building assistance. - Paid Parental leave. - Practice Paid Basic Life Insurance. - Practice Paid Short- and Long-Term Disability. - Automatic enrollment 401(k) Savings Plan after 60 days of employment with generous company match. - Commuter Benefits. - Legal Plan. - Health Savings Account & Flexible Spending Account. - Mental health support and resources. - Paid Volunteering. - Optimum Wellness Plans® for up to three pets. - Continuing Education allowance & MED hours for eligible positions. - Student Debt Relief (for full-time DVMs). - A Variety of discounts including Mars, PetSmart, Royal Canin, fitness, cellular and so much more. Special Working Considerations - Ability to work at a computer for long periods of time. - Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently. - Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables. - The noise level in the work environment is normally moderate. - Environment where pets are present.