Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together. So we expanded into software and started building integrated, omnichannel solutions - to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes - large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Role The Strategic Account Management organization is looking for a tenured customer-facing professional to manage relationships with some of Square's largest sellers and grow our Restaurant Strategic Accounts program. This program establishes, retains, and grows Square's most valuable and engaged single-brand sellers. You will work with business owners and c-level executives to find creative ways for Square's first and third party ecosystem to solve their complex business needs across verticals and channels. You will enable sellers to grow with Square while serving as an upmarket seller advocate to product teams. The ideal candidate is a consistent over-performer on all key performance metrics in their current role. They engage customers and influence internal stakeholders through excellent storytelling, organization, and persistence. They are comfortable leveraging technical frameworks for product solutions and are strongly tuned into commerce trends. They consistently identify "mutual win" opportunities, while navigating complex projects and negotiations. They are driven by serving customers, can work independently, and thrive in ambiguous environments. You will: - Manage a book of 175 Strategic Food & Beverage Sellers - Grow account-based revenue via use-case expansion opportunities, cross-sell opportunities, and customized seller onboarding experiences - Serve as the voice of the upmarket seller with Product Teams - Act as a consultant and partner to high value restaurant sellers to accomplish their goals - Identify opportunities for technical Square solutions to address existing customer needs; project manage the execution of these technical solutions in collaboration with cross-functional teams - Partner with Strategic Account Executives on high-growth deals - Negotiate pricing for use-case expansion and retention of your sellers - Provide white glove client service and troubleshooting to ensure resolution of seller issues - Inform operations and program design for this segment at scale - Conduct quarterly business reviews with various stakeholders You have: - 3+ years of relevant Account Management experience - Experience Managing, retaining and growing a book of business - Consistent over-performance on key sales or customer success metrics - Remarkable discovery skills with customers based in genuine curiosity about their business - A technical solutioning framework, including the ability to conduct requirements gathering - Proven experience managing multiple projects internally with engineering, product and finance teams - Contract and/or pricing negotiations experience with external senior stakeholders - Excellent written and verbal communication skills - Creative and strategic problem solving capabilities, resolving issues and tackling opportunities with no playbook - Restaurant experience and/or F&B Technology experience preferred Application Guidelines Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us here with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.

• Develop and execute sales account plans • Pipeline Management – Applicant Generation and Conversion • Work alongside product sales and marketing to understand and identify market trends and opportunities for student recruitment • Capable of managing strong partner network, ensuring adherence to SLAs to improve customers' satisfaction • Recruit new agents and on board them • Represent Study Group and our brands at exhibition and recruitment events • Identify partner growth opportunities and risk profile – active management • Provide high quality product and process training to agents • Monitor competitor activity enabling greater in market competitor awareness and analysis • Creation & execution of a Sales Action Plan with the partner university/s and channel teams • Accountable for Brand Enablement activities in the market by delivering product education and training across the sales team, Agent, Academic partners and Digital network • Coordinate university partners’ in-market visits and university-sought market insights; Budget Control including scholarship allocations

• Serve as the primary day-to-day contact for assigned customer accounts. • Build strong, trusted relationships with customer stakeholders at the operational and manager level. • Ensure customer expectations, deliverables, and timelines are consistently met. • Partner with Sales Directors on account planning, communication alignment, and long-term strategy. • Oversee onboarding, implementation milestones, and recurring delivery cycles for Pensa’s SaaS and DaaS services. • Manage account workflows, schedules, and documentation to ensure consistent execution. • Coordinate internally with Data Operations, Product, Engineering, and Field teams to ensure timely delivery and issue resolution. • Identify risks to delivery and escalate proactively with recommended solutions. • Monitor performance dashboards, deliverables, and output to ensure data integrity and insight accuracy. • Review analytics and KPIs with customers, helping them interpret insights and take action. • Validate the quality of data feeds, shelf intelligence outputs, and reporting deliverables. • Support continuous improvements in measurement methodology and service consistency. • Maintain detailed account documentation, including scopes, timelines, meeting notes, and status updates. • Track service performance metrics and coordinate with internal teams to improve efficiency. • Support change management as services evolve or expand. • Contribute to building scalable processes and best practices for the Account Management function. • Work closely with the Sales Directors on account strategy, renewals, and expansion planning. • Partner with the VP of Engagement & Service Operations on service quality, prioritization, and operational improvements. • Collaborate with Customer Success, Operations, and Product teams to ensure a unified customer experience.

Title: Corporate Account Manager - SPD Location: Irving, TX, US, 75062 Department: NAC Chem-Aqua Business Development Job Description: Established, Entrepreneurial, Empowered…Explore the Opportunities! Corporate Account Manager (CAM) – SPD Thank you for exploring a career with Chem-Aqua, an international company where we work in small teams that have a direct impact on success. We’re seeking an experienced Corporate Account Manager (SPD) to build and protect Chem-Aqua’s reputation as a world-class water treatment provider. The Corporate Account Manager (CAM) is part of a team of sales leaders that creates opportunities for growth by driving sales from a corporate level down to a local level. With a focus on company revenue and profitability, CAMs are adept at viewing water treatment from a customer’s viewpoint, and helping our organization deliver on that vision. This position is remote and no relocation is required. This position will focus on our consultant driven business segment. If you’re seeking a sales role in a personable, stable yet thriving environment, our Corporate Account Manager position could be a match for you! A little about us Applying for a new job is a little like entering uncharted territory. We want you to feel 100% confident about the application process, the position and our company before committing your time to apply, so that none of the above comes as a surprise. Let’s start with some information about our company, Chem-Aqua, so you can get to know us better. Chem-Aqua is a subsidiary company of NCH Corporation, a privately held, family-owned, global business headquartered in Irving, Texas, near Dallas. NCH has more than 7,500 employees, offices and facilities on six continents, and clients in more than 50 countries. This includes the corporate headquarters as well as the other subsidiary companies. We clean and conserve water, save energy, and deliver best-in-class maintenance solutions, with a focus on industrial and commercial businesses. - About Chem-Aqua and our history - Our products and solutions - NCH brands and divisions Culture and benefits We’re a global company with a family feel, offering the same benefits of an international corporation with the personal relationships of a small business. Working in our small teams and close-knit environment, you’d never guess we had a 7,500+ employee head count. We realize a job is more than just a job – it’s an extension of your life and family – and we’re committed to maintaining just that. For us, culture is not just a perk; it’s essential to how we thrive. And that’s speaking for 100 years in the business! - Employee-centric environment (regular corporate activities, personal relationships, small teams) - Family-first attitude (work-life balance support, paid parental leave, flexible hours) - Approachable leadership (collaboration with top leaders, open-door policy) - Growth-oriented mindset (autonomy, creative freedom to explore new ideas) - Paid vacation and holiday leave - Wellness initiatives (on-site fitness facility and cafeteria, planned activities) - Community involvement (volunteering, fundraisers, charity events, school sponsorships and donations) - Employee recognition programs (appreciation week, awards and ceremonies) - Personal and professional development and growth - Financial wellness (retirement options, 401K match, employee credit union) - Benefits package (medical, dental, vision, life, long and short-term disability) If this sounds like a fit for you so far, keep reading. A little about you Characteristics of our successful CAMs vary considerably…they are a unique piece to the puzzle that makes up a cohesive team. It’s a challenging job, but one that is very fulfilling. However, our CAMs do share a few important traits: - Superior communication skills - Persistent yet patient - Extremely ethical - Consummate team player that ensures good awareness of complete corporate account sales and customer service plans across the entire Chem-Aqua target market - Capable of navigating a complex web of personalities to find commonalities that help create win-win scenarios - Focused on company revenue and profitability Day-to-day work examples We support growth, opportunity and variety, which means your day-to-day has the potential to adapt with you and your passions. If you’re not challenged and growing, neither are we. For starters, though, here are some day-to-day examples of what you will be doing: - Work within a team structure to ensure good awareness of complete corporate account sales and customer service plans across the entire Chem-Aqua target market - Maintain and grow existing corporate accounts in the Critical Water portfolio - Maintain relationships with contacts in SPD portfolio of existing locations as well as at the corporate level - Encourage and assist local sales reps and managers with opening new locations of portfolio accounts - Guard the reputation of Chem-Aqua as a high quality service provider/partner within the target organization - Ensure technical competence of field representatives and that ROI opportunities are identified and properly communicated - Review FSR compliance and written reports. Contact field management to address quality and compliance issues - Up-sell value added opportunities in existing locations and corporate accounts - Conduct account reviews with corporate customers and related Sales Managers - Identify new prospects to develop into corporate accounts. Primary focus being boiler, cooling, wastewater, and odor control applications in the Consultant Driven Business segment - Target and assist in closing individual locations when appropriate Sound like a fit for you? If yes, jump aboard, and apply today. For next steps, expect a direct phone or email response once we are able to review your application. We are committed to responding to all applicants, no matter the outcome, so we appreciate your patience to allow time for this. In the meantime, learn more about Chem-Aqua and our culture by checking out our LinkedIn or Facebook pages. For next steps, expect a direct phone or email response once we are able to review your application. We are committed to responding to all applicants, no matter the outcome, so we appreciate your patience to allow time for this. In the meantime, learn more about Chem-Aqua and our culture by checking out our LinkedIn or Facebook pages. ChemA We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.